General Interview Techniques And Questions Flashcards

1
Q

Intro

A
  • 3-5 min
  • Start with thank you and your name
  • <1 min on non-flying life (high school, college)
  • Focus heavily on flying tours
  • Stay humble
  • Don’t mention failures
  • Mention at the end you are excited for the opportunity
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2
Q

Why do you want to work for X airline

A
  • Culture
  • People
  • Challenge
  • Do your homework
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3
Q

Tell me about your leadership style

A

Leader-Leader style

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4
Q

Why should we hire you?

A
  • Pick three characteristics and give an example
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5
Q

Solid aviator

A
  • No accidents
  • Never failed a check ride
  • Always been selected for advanced qualifications
  • Instructor pilot, combat pilot
  • Diversity of aircraft
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6
Q

Professional

A
  • Self-motivated (Afghanistan)
  • Technically proficient
  • Represent the company well on/off duty
  • Driven to produce a great product
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7
Q

Hard worker

A
  • Deployments — Flight duties, demo-knowledge, ground duties, never took a day off
  • College — IDANG, multiple jobs, course load, wrestling team, student-athlete volunteer organization
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8
Q

Leadership

A
  • I’m here to be a CA one day, enthusiastic to take that responsibility
  • Instructor at heart
  • Care about safety
  • Care about the mission
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9
Q

Interpersonal Skills

A
  • Treat people with empathy and respect
  • Get along with people
  • Relate to students
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10
Q

Communicate well

A
  • Relating to studs
  • Lead with why
  • Forced empathy
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11
Q

Loyal

A
  • To company
  • To subordinates
  • To students
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12
Q

Good Employee

A
  • Show up on time ready and enthusiastic to work
  • Astronauts Guide… Col Chris Hatfield
  • Productive — How much time I spend on tasks that provide value
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13
Q

Genuine

A
  • Makes me relatable

- Trustworthy

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14
Q

What makes a good CA?

A
  1. Authority with participation
  2. Experience - have a frame of reference for decision making
  3. Instructor at heart - Has responsibility to make next CA
  4. Decisiveness - Two or more undesirable outcomes
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15
Q

What makes a good FO?

A
  1. Assertiveness with respect

2. Moldable to personality and situation

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16
Q

What will you do if you lose your medical?

A
  • Get some kind of job in aviation
17
Q

What CRM skill is most important?

A

D-A-M-C-L-A-S

Communication - Ties-in to all the others

18
Q

How will you show outstanding customer service

A
  1. On time
  2. Look professional
  3. Sound airmanship
  4. Be relatable (don’t be stuck on your phone in the terminal)
  5. Go the extra mile for team members/customers
19
Q

How will you build good teams with your crew?

A
  • Encourage healthy interaction
  • Empathy
  • Acceptance
20
Q

What would an employer say about your attendance record?

A

Perfect

21
Q

What would employer say about you?

A
  • Professional
  • Genuine
  • Honest
  • Empathetic
22
Q

What are some thing you need to work on or wife says you need to work on?

A
  • Patience - be less rigid about schedule
  • Procrastination - set internal deadlines
  • Not trying to do too much
23
Q

How will you adjust to being a copilot?

A
  • Ask lots of questions

- Be a sponge

24
Q

What will be the biggest challenges going from military to Part 121?

A
  • Ground ops
  • Class B airspace
  • Complex STARs
  • Interactions with customers
25
Q

What about domicile? Would another airline be better?

A
  • Commit to culture

- Don’t admit to anything

26
Q

Tell me about you instructor style

A

?

27
Q

Patterson rule of 5

A
Safety
Comfort
Dependability 
Honesty
Sincerity
28
Q

What makes a good CA

A

Good communicator
Calm under pressure
Good delegator
Professional

29
Q

What makes a good FO

A

Understands role
Follows directions and rules
Gets along with everybody
Determined and ready to learn