General Interview Techniques And Questions Flashcards
Intro
- 3-5 min
- Start with thank you and your name
- <1 min on non-flying life (high school, college)
- Focus heavily on flying tours
- Stay humble
- Don’t mention failures
- Mention at the end you are excited for the opportunity
Why do you want to work for X airline
- Culture
- People
- Challenge
- Do your homework
Tell me about your leadership style
Leader-Leader style
Why should we hire you?
- Pick three characteristics and give an example
Solid aviator
- No accidents
- Never failed a check ride
- Always been selected for advanced qualifications
- Instructor pilot, combat pilot
- Diversity of aircraft
Professional
- Self-motivated (Afghanistan)
- Technically proficient
- Represent the company well on/off duty
- Driven to produce a great product
Hard worker
- Deployments — Flight duties, demo-knowledge, ground duties, never took a day off
- College — IDANG, multiple jobs, course load, wrestling team, student-athlete volunteer organization
Leadership
- I’m here to be a CA one day, enthusiastic to take that responsibility
- Instructor at heart
- Care about safety
- Care about the mission
Interpersonal Skills
- Treat people with empathy and respect
- Get along with people
- Relate to students
Communicate well
- Relating to studs
- Lead with why
- Forced empathy
Loyal
- To company
- To subordinates
- To students
Good Employee
- Show up on time ready and enthusiastic to work
- Astronauts Guide… Col Chris Hatfield
- Productive — How much time I spend on tasks that provide value
Genuine
- Makes me relatable
- Trustworthy
What makes a good CA?
- Authority with participation
- Experience - have a frame of reference for decision making
- Instructor at heart - Has responsibility to make next CA
- Decisiveness - Two or more undesirable outcomes
What makes a good FO?
- Assertiveness with respect
2. Moldable to personality and situation
What will you do if you lose your medical?
- Get some kind of job in aviation
What CRM skill is most important?
D-A-M-C-L-A-S
Communication - Ties-in to all the others
How will you show outstanding customer service
- On time
- Look professional
- Sound airmanship
- Be relatable (don’t be stuck on your phone in the terminal)
- Go the extra mile for team members/customers
How will you build good teams with your crew?
- Encourage healthy interaction
- Empathy
- Acceptance
What would an employer say about your attendance record?
Perfect
What would employer say about you?
- Professional
- Genuine
- Honest
- Empathetic
What are some thing you need to work on or wife says you need to work on?
- Patience - be less rigid about schedule
- Procrastination - set internal deadlines
- Not trying to do too much
How will you adjust to being a copilot?
- Ask lots of questions
- Be a sponge
What will be the biggest challenges going from military to Part 121?
- Ground ops
- Class B airspace
- Complex STARs
- Interactions with customers
What about domicile? Would another airline be better?
- Commit to culture
- Don’t admit to anything
Tell me about you instructor style
?
Patterson rule of 5
Safety Comfort Dependability Honesty Sincerity
What makes a good CA
Good communicator
Calm under pressure
Good delegator
Professional
What makes a good FO
Understands role
Follows directions and rules
Gets along with everybody
Determined and ready to learn
