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Expedia > General Factoids > Flashcards

General Factoids Flashcards

1
Q

What Salesforce field contains the POS?

A

Travel Product Field

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2
Q

How is the Travel Product field populated?

A

Agent looks at TPID and selects dropdown to designate the proper Travel Product. i.e. ECOM, HCOM, TVLY

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3
Q

EI

A

Expedia Inc

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4
Q

Two databases in SF

A

Production and staging

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4
Q

CTI

A

Computer Telephony interface

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5
Q

API

A

Application Programing Interface - specifies how some software components should interact with each other.

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6
Q

PMO

A

A Project Management Office, abbreviated to PMO, is a group or department within a business, agency or enterprise that defines and maintains standards for project management within the organization

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7
Q

GPT

A

Global Payment Team

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8
Q

AP Recon

A

Accounts Payable Reconciliation

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9
Q

EVC/SR

A

Expedia Virtual Card / Service Request

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10
Q

What type of POS is Venere

A

POSa

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11
Q

Who owns Venere

A

Expedia bought Venere

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12
Q

What is a POSa

A

Hotel Collect

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13
Q

Who collects the money for venere

A

Venere is completely Hotel Collect

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14
Q

What does EEM stand for?

A

Expedia Easy Manage

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15
Q

What is the name of the system for Venere?

A

ADM

16
Q

UAT

A

User Acceptance Testing - Short for user acceptance testing, typically the final phase in a software development process in which the software is given to the intended audience to be tested for functionality.

17
Q

NSTAT

A

New hotel onboarding

18
Q

EEM

A

Expedia Easy Manage

19
Q

Whats the difference between a configuration manager and a developer

A

Define Difference

20
Q

How are ECOM coupons issued?

A

Through Voyager

21
Q

How are HCOM coupons issued?

A

Currently through the POS but would like to issue in

22
Q

PGI

A

Outbound dialer robot

23
Q

DC Fallback

A

Connection Failure with Direct Connect Hotels

Expedia (4 decks)

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