General Factoids Flashcards
What Salesforce field contains the POS?
Travel Product Field
How is the Travel Product field populated?
Agent looks at TPID and selects dropdown to designate the proper Travel Product. i.e. ECOM, HCOM, TVLY
EI
Expedia Inc
Two databases in SF
Production and staging
CTI
Computer Telephony interface
API
Application Programing Interface - specifies how some software components should interact with each other.
PMO
A Project Management Office, abbreviated to PMO, is a group or department within a business, agency or enterprise that defines and maintains standards for project management within the organization
GPT
Global Payment Team
AP Recon
Accounts Payable Reconciliation
EVC/SR
Expedia Virtual Card / Service Request
What type of POS is Venere
POSa
Who owns Venere
Expedia bought Venere
What is a POSa
Hotel Collect
Who collects the money for venere
Venere is completely Hotel Collect
What does EEM stand for?
Expedia Easy Manage
What is the name of the system for Venere?
ADM
UAT
User Acceptance Testing - Short for user acceptance testing, typically the final phase in a software development process in which the software is given to the intended audience to be tested for functionality.
NSTAT
New hotel onboarding
EEM
Expedia Easy Manage
Whats the difference between a configuration manager and a developer
Define Difference
How are ECOM coupons issued?
Through Voyager
How are HCOM coupons issued?
Currently through the POS but would like to issue in
PGI
Outbound dialer robot
DC Fallback
Connection Failure with Direct Connect Hotels
