GDC Standards Flashcards
What are the 9 sections of the standard ‘put patients’ interests first’?
Listen to your patients
Treat every patient with dignity and respect
Be honest and act with integrity
Take a holistic and preventative approach to patient care which is appropriate to the individual patient
Treat patients in a hygienic and safe environment
Treat patients fairly, as individuals and without discrimination
Put patients’ interests before your own or those of any colleague, business or organisation
Have appropriate arrangements in place for patients to seek compensation if they suffer harm
Find out about laws and regulations that affect your work and follow them
What are the 9 principles dental professionals must abide to, according to Standards of the Dental Team?
Put patients’ interests first
Communicate effectively with patients
Obtain valid consent
Maintain and protect patients’ information
Have a clear and effective complaints procedure
Work with colleagues in a way that is in the patients’ best interests
Maintain, develop and work within your professional knowledge and skills
Raise concerns if patients are at risk
Make sure your personal behaviour maintains patients’ confidence in you and the dental profession
What are the 4 sections of the standard ‘communicate effectively with patients’?
Communicate effectively with patients - listen to them, give them time to consider information and take their individual views and communication needs into account
Recognise and promote patients’ rights to and responsibilities for making decisions about their health priorities and care
Give patients the information they need, in a way they can understand, so that they can make informed decisions
Give patients clear information about costs
What are the 3 sections of the standard ‘obtain valid consent’?
Obtain valid consent before starting treatment, explaining all the relevant options and the possible costs
Make sure that patients (or their representatives) understand the decisions they are being asked to make
Make sure that the patient’s consent remains valid at each stage of investigation or treatment
What are the 5 sections of the standard ‘maintain and protect patients’ information’?
Make and keep contemporaneous, complete and accurate patient records
Protect the confidentiality of patients’ information and only use it for the purpose for which it was given
Only release a patient’s information without their permission in exceptional circumstances
Ensure that patients can have access to their records
Keep patients’ information secure at all times, whether your records are held on paper or electronically
What are the 3 sections of the standard ‘have a clear and effective complaints procedure’?
Make sure that there is an effective complaints procedure readily available for patients to use, and follow that procedure at all times
Respect a patient’s right to complain
Give patients who complain a prompt and constructive response
What are the 6 sections of the standard ‘work with colleagues in a way that is in patients’ best interests’?
Work effectively with your colleagues and contribute to good teamwork
Be appropriately supported when treating patients
Delegate and refer appropriately and effectively
Only accept a referral or delegation if you are trained and competent to carry out the treatment and believe that what you are being asked to do is appropriate for the patient
Communicate clearly and effectively with other team members and colleagues in the interests of patients
Demonstrate effective management and leadership skills if you manage a team
What are the 3 sections of the standard ‘maintain, develop and work within your professional knowledge and skills’?
Provide good quality care based on current evidence and authoritative guidance
Work within your knowledge, skills, professional competence and abilities
Update and develop your professional knowledge and skills throughout your working life
What are the 5 sections of the standard ‘raise concerns if patients are at risk’?
Always put patients’ safety first
Act promptly if patients or colleagues are at risk and take measures to protect them
Make sure if you employ, manage or lead a team that you encourage and support a culture where staff can raise concerns openly and without fear of reprisal
Make sure if you employ, manage or lead a team that there is an effective procedure in place for raising concerns, that the procedure is readily available to all staff and that it is followed at all times
Take appropriate action if you have concerns about the possible abuse of children or vulnerable adults
What are the 4 sections of the standard ‘make sure your personal behaviour maintains patients’ confidence in you and the dental profession’?
Ensure that your conduct, both at work and in your personal life, justifies patients’ trust in you and the publics trust in the dental profession
Protect patients and colleagues from risks posed by your health, conduct or performance
Inform the GDC if you are subject to criminal proceedings or a regulatory finding is made against you anywhere in the world
Co-operate with any relevant formal or informal inquiry and give full and truthful information
