Gap Analysis Flashcards
What is Gap analysis
Existing situation is compared with the desired or target system to identify where there are differences and where changes need to be made
What are the stages of Gap analysis
-Assemble representation of existing system
-Assemble representations of target or desired situation
-Compare representations of existing and target situation
-Identify gaps to be addressed
-Consider possible actions to address the gaps
Gap analysis may concern a ____ or _____ change
Localised or Extensive
What is localised in terms of gap analysis
A change to a particular task, screen or feature
What techniques may be used to represent the to be for Localised gap analysis
Desired state: Task analysis, Prototype or Wireframe
What techniques may be used to represent the as is for Extensive gap analysis
TOM
BAM
To be business process models
What is extensive in terms of gap analysis
Activity relating to a broader scope where a change relates to a business process, product, or entire business area
What may be possible gaps that can be identified when conducting gap analysis
- Organisational structure unsuitable to support the target situation
- Skill gap
- Business process gap
- Information gap
True or false: There may be several possible actions to address the gaps identified
True
What does a BAM show
BAM shows what activities would be needed to fulfill a stakeholder perspective
What is a consensus BAM
Consensus BAM shows the activities that would need to be fulfilled to accommodate several perspectives
What happens to an activity on a BAM for gap analysis ?
Activities on the BAM are inspected, evaluated against the current situation for that area of activity, and categorised to identify those requiring further inspection
What are the three categories for activity that are used ?
- Operating satisfactorily: no immediate action
- Some issues to be addressed: action required
- Not in place: urgent consideration
How else can activities be categorised ?
RAG
What are the areas of Feasibility ?
- Business
- Technical
- Financial