Establishing the target state Flashcards
What is a Business activity model (BAM)
A BAM shows what the the organisation should be doing, from a stakeholder perspective
True or false: Creating the BAM requires the business analyst to think about the activities that each stakeholders perspective implies
True
True or false: Initially, there will be one BAM for each perspective. Ultimately, the aim is combine BAM and achieve a consensus BAM
True
What are the five activities included in BAM
Doing
Enabling
Planning
Monitoring
Control
What are the doing activities describing ?
Derived from the transformation element of CATWOE and reflect the organisations principal business activities.
What are the enabling activities describing
The lead into the doing activities on the model and acquire or replenish the resources needed to carry them out
What are the planning activities describing
Planning required for the particular business system
What are the monitoring activities describing
Evaluation of performance
What are the control activities describing
Control activities institute necessary remedial actions when performance is not as expected
True or false: A BAM does not reflect what a stakeholders believes the organisation is doing, but rather shows the set of business activities that would be needed to fulfill a stakeholders CATWOE.
True
Why is a consensus BAM valuable to a Business Analyst
Provides a model of what the business system should look like and should be doing given an agreed perspective
What is an external business event ?
Events that occur outside the area of business under consideration. Events that normally originate from the consumers or suppliers
Example: Customer booking, PO received
What is an internal business event
Events that occur within the business area under consideration. Typically originating from senior members of staff
Example: Business manager-initiated: grade
review finalised; product change
decided; new supplier requested;
staff recruitment requested.
What is a time based business event
Events that occur at a given point in time. These events are predictable in advance and are likely to occur with a time-based frequency
Example: End of month; 2 p.m. each Friday;
midnight each day; end of financial
reporting period
What is a Target operating model ?
A Target operating model describes how a business needs to be established to support the execution of strategy
Are TOM’s abstract ?
No
What is a benefits of a TOM ?
Can improve understanding of what is required within the target state and can be used as a basis for gap analysis with the current state
TOM should cover all elements of ______
POPIT
What are the elements of POPIT
People
Organisation
Process
Information
Technology
What are the considerations for the people element for POPIT ?
Knowledge and skills required in the target state ?
What level of motivation is required ?
How will people communicate ?
What are the considerations for the Organisation element for POPIT ?
Key partners and suppliers
What business model or organisation structure will be adopted
What culture will pertain within the organisation
Leadership and management approaches
How many people required in what roles
What are the considerations for the Process element for POPIT ?
What processes will be used in the target state
Are the processes optimal
What efficiency gains will be obtained
What are the considerations for the Information element for POPIT ?
What change will be made to the capture, storage and analysis
of data and information?
How secure will the organisation’s
information and data be?
What are the considerations for the Technology element for POPIT ?
What technology will be used in the target state?
How well will this align to the organisation’s processes?
Will the technology be scalable?
Will the technology be interoperable?
