Developing a Business Case Flashcards

1
Q

What is the rationale for a business case ?

A

Provides justification for undertaking a project

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2
Q

What is the introduction in the business case ?

A

Introduction sets the scene and explains why the business case is being presented.

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3
Q

What is the management summary in the business case ?

A

distils the whole business case into a few paragraph, the paragraphs should contain:

What the study was about and what was found and the issues under consideration

A survey of the options considered, with their principal advantages and disadvantages

A clear statement of the recommendation being made and the decision required

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4
Q

What is the description of the current state in the business case ?

A

The current situation explained and the problems and opportunities identified

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5
Q

What is the options considered in the business case ?

A

Options are presented and the reasons why some have been rejected are set out

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6
Q

What is the analysis of costs and benefits in the business case ?

A

Cost benefit analysis sums the potential rewards expected from a situation or action and then subtracts the total costs associated with taking that action

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7
Q

Does cost tend to be tangible or intangible ?

A

Tangible

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8
Q

What are the categories of cost and benefit

A

Tangible and Immediate/long term

Intangible and immediate/Long term

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9
Q

Provide examples of tangible costs

A

Project staff costs
Business staff costs
Equipment
Infrastructure
Packaged software
Relocation
Staff training and retraining
Ongoing costs

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10
Q

Provide examples of intangible costs

A

Disruption and loss of productivity
Recruitment

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11
Q

Provide examples of tangible benefits

A

Staff savings

Reduced effort and improved speed of working

Faster responses to customers

Reduced accommodation costs

Reduced inventory

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12
Q

Provide examples of Intangible benefits

A

Increased job satisfaction

Improved customer satisfaction

Improved management information

Greater organisational flexibility

More creative problem-solving time

Improved presentation or better market image

Better communications

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13
Q

What is an impact assessment

A

Impact assessment for each option that the organisation needs to explore

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14
Q

What are the type of impacts may be assessed ?

A

Organisational structure
Interdepartmental relations
Work practices
Management style
Recruitment policy
Appraisal and promotion criteria
Supplier relations

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15
Q

What is a risk assessment

A

Assesses the potential risks

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16
Q

What should be recorded for each risk

A

Description
Impact assessment
Probability
Countermeasures
Ownership

17
Q

What is payback

A

The length of time it takes to recover the cost of an investment

18
Q

What is DCF

A

Discounted cash flow is a appraisal method that takes account of the time value of money

19
Q

What is NPV

A

Net present value is how much an investment is worth throughout its lifetime, discounted to today’s value

20
Q

DCF leads to the ___ of the project

A

NPV

21
Q

What may be produced before a Business case ?

A

Feasibility study

22
Q

At what point is the business case involved in the Business change lifecycle

A

At every stage, throughout the life of the project