Functions of Communication Flashcards
what are the five (5) FUNCTIONS OF COMMUNICATION?
- REGULATION AND CONTROL
- SOCIAL INTERACTION
- MOTIVATION
- INFORMATION
- EMOTIONAL EXPRESSION
what is the biggest communication problem from the quote of Stephen Covey?
The biggest communication problem is: we do not listen to understand; we reply to listen.
what is regulation and control?
- being able to use language, gestures, and emotions to manage an individual or a group activity
- taking control the action of the other person
- superior and a subordinate
what is superior?
are the ones who HAS CONTROL
what is subordinate?
are the ones who’s being CONTROLLED
give verbal cues examples under regulation and control
- the words are usually directives
- orders
- requests
- words are meant to regulate and control other people’s behavior
give nonverbal cues examples under regulation and control
- the one and the bodily action that accompany the words are authoritative and firm
- eye contact is direct
- Filipino culture: these nonverbal cues may be softened for children and elderly
what is SOCIAL INTERACTION?
- the most obvious, the most often used, the most popular
- talking to people, conversing with them, laughing with them to enjoy each other’s company
- NOTE: one’s interaction with different people from different groups will not be the same interaction experience
give verbal cues examples under social interaction
- the words used are mostly informal terms
- words are casually delivered
- Philippines culture: certain decorum are still applied
give nonverbal cues examples under SOCIAL INTERACTION
- the tone is friendly
- sometimes teasing
- bodily action is relaxed
what is motivation?
- there is a goal to be achieved
- there is a motive that must be accomplished
give verbal cues examples under MOTIVATION
- more direct and purposeful words are chosen
- however, the words may be softened for children and the elderly
give nonverbal cues examples under MOTIVATION
ice cream vendor’s bell
what is INFORMATION?
- provide what the people should know
- tell to others something that is pertinent