Dimensions of Communication Flashcards
what are the caused of miscommunication communication breakdown? (2)
(1) the lack of awareness of the dimensions of communication
(2) influences of culture and gender
the smallest unit of speech distinguishing one word
phoneme
the smallest unit of meaning in a language
morpheme
the arrangement of words in sentences, clauses, and phrases, and the study of the formation of sentences
syntax
give an example of verbal dimension
- use of language and words that are chosen
verbal and nonverbal dimensions must be what?
verbal and nonverbal dimensions must be used together to clearly impart the message
misunderstanding occurs when?
misunderstanding occurs when the words contradict actions
give an example of nonverbal dimension
facial expressions, gestures, and bodily movements
give examples of oral dimensions
- spoken communication
- delivering the words
give an example of written dimension
- transcript of thoughts and ideas
give an example of formal dimension
meticulous observation of appropriateness in dress, language, and setting
give an example of informal dimension
it uses a more casual approach with no regard for the formalities
what is Formal and Informal Dimensions?
the factors that may or may not highlight traditional and conventional communication
what is (2) Intentional and Unintentional Dimensions?
- there is an intention when people communicate
- every message has an unintended meaning
what is the verbal dimensions for influence of the CULTURE on the dimensions of communication?
edit
what are (4) the nonverbal dimensions for influence of the CULTURE on the dimensions of communication?
- courtesy culture
- looking down = respect
- avoiding looking at people in the eye = cheating
- teacher’s chair is higher = authority inside the classroom
what are the (3) oral and written dimensions in influence of the CULTURE on the dimensions of communication?
- misunderstanding occurs when oral and written messages are not in agreement
- Filipinos beat around the bush (to talk about lots of unimportant things because you want to avoid talking about what is really important)
- Westerns are more direct
what are the (3) formal and informal dimensions in influence of the CULTURE on the dimensions of communication?
- knowing the formal and informal dimensions helps one act accordingly in the preparation of the message and in responding to it
- speaker at a program = casually dresses (Filipinos live in a communal family)
- student speaking in front of a principal = formal (not calling his/her first name)
what are the (2) intentional and unintentional dimensions in influence of the CULTURE on the dimensions of communication?
- Westerners would clarify any miscommunication right away and ask what went wrong (they are DIRECT people)
- Filipinos act as nothing happened
what are the (5) Verbal or Nonverbal Dimensions in influence of the GENDER on the dimensions of communication?
- men thinks they should be ‘macho’ in language and action
- men are assertive and expected to be understood
- women are expected to be non-confrontational and soft in their language
- women are supposed to talk only about certain topics that are within the world of women
NOW: people are hardly constrained by such attitudes
what is the Oral and Written Dimensions in influence of the GENDER on the dimensions of communication?
written messages by Filipino women are supposed to be indirect and circuitous (times of Maria Clara)
what are the (4) Formal and Informal Dimensions in influence of the GENDER on the dimensions of communication?
how does a person dress for a talk during a job interview?
- men: they may get away with wearing jeans
- women: expected to do corporate attires
- formal: miss, mrs. sir, ma’am
- informal: ate and kuya
what are the (2) Intentional and Unintentional Dimensions in influence of the GENDER on the dimensions of communication?
- Filipinos loves to smile
- smiling during exam
- smiling during interrogation
- what you do/say may be misconstrued. (misunderstood, misinterpreted)
what are the four (4) Dimensions of Communication?
- Verbal and Non-verbal Dimensions
- Oral and Written Dimensions
- Formal and Informal Dimensions
- Intentional and Unintentional Dimensions