Barriers to Communication Flashcards
1
Q
what are the four (4) Barriers of Communication?
A
- Emotional Barriers
- Use of Jargon
- Lack of confidence
- Noisy environment
2
Q
what is emotional barriers?
A
- feelings
- emotions evoked throughout the day
3
Q
what are the solution for emotional barriers?
A
- recognize these kinds of emotions
- relax and calm down, reset and reflect
- politely ask for some time to process your emotion
4
Q
what is Use of Jargon?
A
- Jargon: words of terms used on a specific profession
- specialized set of vocabulary term
- the other person may not understand such term/s
5
Q
what are the solution for Jargon?
A
- adjust your language
- use layman’s term or simple terms that are commonly used
6
Q
what is layman’s term?
A
means everyone knows the term
7
Q
what is Lack of Confidence?
A
- hesitance to talk
- feeling doubtful of one’s ability
8
Q
what are the solution for Lack of Confidence?
A
- develop confidence: join organizations
- look for opportunities in your school or community that will help you find your strengths and improve your abilities
9
Q
what is Noisy Environment?
A
- physical, psychological, physiological
- surroundings
10
Q
what are the solution for Noisy Environment?
A
- recognize that noise is a common barrier
- ask the other person to minimize the volume
- look for a quiet areas where you can resume the conversation