FSM Flashcards
Level 1
How does the cabin crew signalize the flight crew of a security related situation?
1.1.1
In normal operation the crewmember must state their name and station.In abnormal, security-related situations (e.g. hijacking) the cabin crew must use a clearly different wording to notify the cockpit crew.
Level 1
Callouts: When refueling is completed with Passengers on board
1.1.1.1
“Fueling completed”
Level 1
Callouts: 15 minutes prior landing
1.1.1.1
“15 minutes to land”
Level 1
Callouts: Severe Turbulences
1.1.1.1
“Cabin Crew be seated, Cabin Crew be seated”
Level 1
Callouts: After turbulences, emergency descent
1.1.1.1
„Cabin Crew released, Cabin Crew released”
Level 1
Callouts: Emergency Descent
1.1.1.1
“Emergency Descent, Emergency Descent”
Level 1
Callouts: Preparation for Emergency landing/ditching/ Pilots incapacitation/ Bomb threat/ other urgent situations requiring information to purser
1.1.1.1
“Purser to the Interphone, Purser to the Interphone“
Info: This callout is used for 4 different scenarios: Incapacitation, Emergency Landing / Ditching, Bomb, Urgent Situations
Level 1
Callouts: At appr. 500ft altitude (ca. 30sec) in case of prepared or unprepared emergency landing or ditching
1.1.1.1
„Safety position, safety position”
Level 1
Callouts: EFB / PED fire cockpit
1.1.1.1
“Flight Attendant to the interphone. Flight Attendant to the interphone”
Level 1
Callouts: At appr. 2000ft altitude (ca. 2-3min) in case of prepared or unprepared emergency landing or ditching
1.1.1.1
„Cabin Crew Emergency Landing/ Ditching, Cabin Crew Emergency Landing/Ditching”
Level 2
Which areas of operational knowledge shall be checked by the Purser during the briefing at home base?
(3 items)
1.1.2
- Flight Safety
- Security
- First Aid
Level 2
Who is responsible to brief the occupant of the cockpit observer seat and which aspects have to be briefed?
(4 items)
1.1.2.1
The flight crew is responsible to brief the occupant on the observer seat. The briefing should contain:
- Use of seat and restraint system
- Operation of QDM
- Operation of Cockpit Door
- Handling and location of life vest
Level 3
Which emergency equipment is provided in each cabin crew member station?
(2 items)
1.1.4
- Flashlight
- Red crew life vest
Level 2
What scheme does the designation of the flight attendant station follow?
1.1.4
The designation of the stations follows that of the nearest emergency exit (e.g. Door 1L → Station 1L).
—————————
Supplemental information:
-This means each crew member knows which emergency exit they are responsible for.
-If the flight attendant is incapacitated, the flight attendant at the station opposite becomes responsible for the unoccupied emergency exit.
-If a flight attendant is seated alone at two emergency exits, he / she is responsible for both emergency exits (L and R) and he has to be seated in a way he has view into the cabin.
Level 2
Which restrictions apply in emergency exit rows during takeoff and landing?
(4 items)
1.1.5
- No hand luggage under front seat
- Light PEDs, newspapers, books, magazines etc. can be handheld. stowed in the seat-pocket or stowed in the handlugge
- Jackets, coats etc. put on or stowed in overhead bin
- Persons with earphones shall be reminded to tune volume to allow reception of cabin commands, player connected with cable to be stowed on one’s person.
Level 2
When must a preflight emergency equipment check be performed?
(2 items)
1.1.7
- Before the first flight of the crew rotation or
- If the aircraft has been left unmonitored by the cockpit and/ or cabin crew
Level 2
What action is required when an equipment (e.g infant life vest bag) is found not sealed? (2 items)
(2 items)
1.1.7
- It must be checked for completeness and foreign objects.
- Afterwards it shall be secured with a seal.
Level 2
What items have to checked during the cabin turnaround check?
(3 items)
1.1.7
- A life vest under each passenger seat
- A safety card in each seat pocket
- Every passenger must have a seatbelt available
Level 2
In which seat rows shall hand luggage never be stored
(2 items)
1.1.9
- Row 1
- Behind last seat row
Level 2
When offloading a hand luggage to the cargo compartment, which items have to be taken out?
(3 items)
1.1.9.1
- Personal documents (e.g passport, etc.)
- Medicine
- Dangerous goods
Level 2
Which are the most important requirements that have to be fulfilled to transport a musical instrument in the cabin?
(4 iems)
1.1.9.2
- Additional boarding pass
- Well secured with seat belt
- Should not hinder evacuation
- Should not hinder cabin crew’s view
Level 2
Which seating requirements exist for children (2-11 year) on board of an airplane?
(3 items)
1.1.11.2
- Accompanying person should be at least 12 years old.
- The accompanying person should be seated in the same seat row segement or not ire than a seat row or an aisle away
- Children seated separately should be treated as an UM
Level 2
Which motor vehicle and countries certification for CRD are permitted to be used on board?
(4 items)
1.1.11.3
- Child seats approved for use in motor vehicle (ECE R label)
- Child restraint systems approved as ‘For Use in Aircraft’ (TÜV Doc.: TÜV/958-01/2001) by the German TÜV Rheinland quality assurance body
- Child restraint systems approved for use in aircraft in accordance with Canada’s CMVSS 213/213.1
- Child restraint systems approved for use in aircraft in accordance with US safety standard FMVSS
- Child seats approved for use in motor vehicles and aircraft according to Australia/New Zealand’s technical standard AS/NZS 1754:2013 bearing the green part on the label displaying “For use in Aircraft”
Level 2
Which requirements exist for the transport of UM?
(3 items)
1.1.11.4
- UM shall be briefed separately by the cabin crew
- UM shall be seated near a FA station
- One ABP should occupy the same seat block as the UM
Level 2
Which requirements exist for the transport of PETC
(4 items )
1.1.11.5
- Soft case
- PETC fits in the case
- PETC is stowed under front seat
- Case can be opened, but PETC mus remain inside
Level 2
Where shall Service Dogs (SVAN) not be seated? (1 item)
(2 item)
1.1.11.5
- SVAN shall not be placed in an emergency exits nor row one
- SVAN must be leashed and harnessduring the entire flight.
Level 2
Which requirement exist for emergency exits not staffed by cabin crew?
Seats with direct access to emergency exits not staffed by cabin crew members must be occupied during taxi, take-off and landing.
1.1.12
Level 2
Cabin and galley lights shall be bright, among others during—
- Cabin Preflight Check
- Turnaround Check
1.1.13.3
Level 2
If a door pair has to be operated by a FA, which one has to be operated first?
Always the LH door must be operated first.
1.1.14
Level 2
Which precautions have to be taken when a door is opened without any service equipment attached to the aircraft?
(3 items)
- Respective galley secured and clear (all trolleys stowed and latched)
- Exits secured with safety strap
- Exit guarded by a FA
1.1.14.1
Which are the cabin crew positions during boarding on an A320? (4 items)
- FWD entrance area: Purser
- Row 3/4: FA 1R
- Overwing area: FA 3R
- Aft entrance area: FA 3L
Level 2
What is the requirement concerning the door observation by flight attendants while on ground?
On ground and when no passengers are on board, one FA must stay in close vicinity (enabling observation) of open exits for security reason and to prevent unauthorized access to the aircraft.
1.1.14.3
Level 2
Besides MEL, which requirements have to be met, when operating with inoperative exits?
- Commander must perform a briefing to FA including affetcted door, PAX distribution and modified evacuation procedures
- The door has to be guarded on GND
- PAX shall be briefed (Pre-recorded safety anouncement shall not be used)
1.1.14.4
Level 2
Is there any requirement about Galley staffing?
(2 items)
- Galleys have to be staffed during off service periods.
- If a galley is not staffed (during service or e.g. for physiological needs, team meeting or for a NITS briefing), the curtain has to be opened to guarantee sight into the galley area.
1.1.15
Level 2
What requirement exist for the cabin crew to contact the flight crew during day / night fligths?
(2 items)
- Cabin crew should contact regularly flight crew member
- On night flights at least every twenty minutes, if possible and no other time agreed
1.1.15
Level 2
Is a FA allowed to join the cockpit crew for a prolonged time?
Yes, it is is. But only one crew memeber is allowed to join the cockpit crew for a prolonged time
1.1.15
Level 2
May the available power outlets be used for personal PEDs?
No, the use of power outlets is prohibited for personal PED
1.1.16.1
Level 2
How does the cabin crew assume if the flight crew is in a critical phase of flight
During normal operation cabin crew can assume the flight crews are in their critical phase of flight whenever the seat belt signs are switched ON, or having received a notification from the commander.
1.1.17.1
Level 2
Is the INT communication cabin crew - flight crew always possible?
The cabin crew must be aware, that INT communication with the cockpit is inhibited for a short period during take-off (from 1st Engine at T/O Power until Initial Climb to 1.500 ft) and landing (from 800 ft until end of landing at 80 kt ground speed). If the cabin crew try to contact the flight crew in this phases of flight via INT (e.g. fire/smoke in the cabin), the flight crew will be notified by a flashing light on the communication panel.
The buzzer is inhibted during takeoff and landing
1.1.17.1
Level 2
When is the use of pre-recorded anouncements mandatory?
(3 items)
The use of prerecorded announcements for
- first contact,
- landing and
- passenger briefing
is mandatory on all aircraft which are equipped with the new announcements.
1.1.18
Level 2
Is refueling with reduced standard cabin crew authorized?
No, it is not
1.1.19.1.1
Level 2
Is it possible to use only 3L exit when refueling with PAX on board
In exceptional cases only the rearmost door LH may be used instead of door 1L. This must be communicated to all crewmembers by the commander.
1.1.19.1.1
Level 2
If the fueling with PAX on board takes place from the right side, which exits are designated for evacuation?
1L / 3L
1.1.19.1.1