From Module Assessments

Question 1

Goals that MUST be reached in order to consider successful…

Answer 1

CRITICAL Success Factors

• Quality
• Customer Service
• Efficiency

Question 2

3 Big Areas for Non-Profits to Focus on for performance Evaluation

Answer 2

Success for mobilizing resources

Employee effectiveness

Progress on it’s goals

Question 3

4 Broad Categories in Balanced Scorecard ??

Answer 3

1. Customers
2. Innovation and Learning
3. Financials
4. Internal Business Processes

Question 4

Net Promoter Score seeks to…

Answer 4

Quantify the strength of customer relations.

Question 5

How to Calculate the NET Promoter Score

Answer 5

Promoters - Detractors

Question 6

Survey respondents that answer either 7 or 8

Answer 6

Passives

Question 7

Variance is calculated by…

Answer 7

Actual Performance - Target

Question 8

How Results Based Management defines OUTCOME

Answer 8

Short-term effect that outputs will have on the organization

Question 9

3 parts to RESULTS part of Results Based Management

Answer 9

Impact

Outputs

Outcomes

Question 10

Big Data

Answer 10

Has more than ONE number (data point)

Question 11

Consumer Price Index is an example of a…

Answer 11

Simple Composite Number

CPI examines the Weight Average of prices of common consumer goods and services

Question 12

California is about 160,000 square miles. Maine is about 35,000 square miles. If California had one and a half times as many trees as Maine, then:

Answer 12

GREATER Prevalence in Maine…
Cali is 4 times the size but only 1.5 times as many trees..

More likely to bump into a tree in Maine

Question 13

In a criterion referenced test, results are NOT based on…

Answer 13

How OTHERS do

Question 14

Calculating the Early Finish Date

Answer 14

Early Start Date + Amnt Time needed to Complete

Question 15

Training is a _____ _______ activity because helps improve processes and prevent defects from occurring.

Answer 15

Quality Assurance

Question 16

The INDEPENDENT variable goes on the ________ axis

Answer 16

X- axis

Question 17

How would GREATER number of SAMPLES and FEWER # Populations affect ANOVA analysis…

Answer 17

Results MORE ACCURATE

MORE data points will more greatly allow for conclusions to be made in ANOVA output due to MORE INFO about the Populations

Also… LESS POPULATIONS means there are FEWER Degrees of Freedom

Question 18

Regression Analysis information from ONE data set and can ______ information for another data set

Answer 18

PREDICT

Question 19

The INDEPENDENT (explanatory) Variable goes on the _______ axis

Answer 19

X-axis

Question 20

R-Squared shows a Negative Correlation when closest to _______

Answer 20

(-) 1

Question 21

Disadvantage of Cluster Analysis..

Answer 21

Long and Expensive.

Question 22

3 Types of NON-Linear Relationships (regressions)

Answer 22

Polynomial

Exponential

Logarithmic