Fraud Flashcards
1
Q
What do you do when a person attends your
station to report a fraud?
A
- Provide a fraud report form
- Create a COPS event detailing allegation
- Request documents from the victim as evidence of fraud
- Provide contact details and event number to the victim
- Explain how the matter will be assessed and they will be advised
- Statement can be obtained if not overly complex, otherwise arrange for later date/detective to obtain
- Triage available evidence and enter into EFIMS
- Scan and upload fraud report form and documents to View IMS
- Forward fraud report form to supervisor for assessment
- Investigation commences
2
Q
If someone wishes to report a fraud over the phone?
A
- Give the caller the choice of either attending any police station or
- Send the caller a fraud assessment form to complete and return or
- Refer them to PAL where relevant
- Once received fraud report form, follow normal procedures
3
Q
Fraud report received by mail?
A
- Update COPS event
- If no event, create COPS event and provide event number
- Forward Fraud Assessment form to IM for assessment
