Formulate the Change Management Strategy

Question 1

What’s Formulate
the Change
Management
Strategy

Answer 1

The purpose of Formulate the Change Management Strategy is to develop the overarching approach for how an organization transitions from its current state to its future state.

Question 2

How many steps in Formulate the CM Strategy

Answer 2

1. Develop the Communication Strategy
2. Develop the Sponsorship Strategy
3. Develop the Stakeholder Engagement Strategy
4. Develop the Change Impact and Readiness Strategy
5. Develop the Learning and Development Strategy
6. Measure and Benefit Realization Strategy
7. Develop the Sustainability Strategy

Question 3

What’s develop the Communication Strategy

Answer 3

The purpose of Develop the Communication Strategy is to create a strategy that, when
executed, ensures that the organization and its customers are aware of and understand the
organizational rationale for the change. It ensures that stakeholders are aligned regarding
the program’s expected value and benefits to the organization, initiation, progress, challenges,
achievements, completion, and realized benefits.

Input:
? Change Definition
? Change Impact Assessment
? Current Communication Channels, Tools, and Methods
? Organizational Change Readiness Assessment
? Project Charter and Project Documentation
? Stakeholder Analysis
? Vision Statement

Output:
? Communication Strategy

Question 4

What’s Develop the Sponsorship Strategy

Answer 4

The purpose of Develop the Sponsorship Strategy is to create a high-level approach for
preparing and leveraging the sponsors to promote, gain support for, and drive adoption of
a change.

Input:
? Change Risks
? Organizational Change Readiness Assessment
? Sponsorship Alignment Assessment
? Stakeholder Analysis

Output:
Sponsorship Strategy

Question 5

What’s Develop the Stakeholder Engagement Strategy

Answer 5

The purpose of Develop the Stakeholder Engagement Strategy is to identify an approach
to ensure that individuals or groups impacted by a change and those who can positively affect
the overall success of the change are engaged in the change effort. The core of stakeholder
management and engagement includes taking the appropriate steps to identify stakeholders,
conducting a Stakeholder Analysis, identifying the required engagement of the various
stakeholders, and identifying the activities needed to achieve the required engagement.

Input:
? Current State Analysis
? Change Impact Assessment
? Current Communication Channels, Tools, and Methods
? Communication Strategy
? Sponsorship Strategy
? Stakeholder Analysis
Output:
? Stakeholder Engagement Strategy

Question 6

What’s Develop the Change Impact and Readiness Strategy

Answer 6

The purpose of Develop the Change Impact and Readiness Strategy is to define the approach,
scope, roles, and responsibilities in undertaking detailed impact analysis and readiness planning
for implementing the change. Understanding the specific impacts on people, processes, tools,
organizational structure, job roles, and technology will inform all areas of the change strategy
and is critical for developing the Training Strategy and Readiness Strategy

Input:
? Stakeholder Engagement Strategy
? Change Impact Assessment
Output
? Change Impact and Readiness Strategy

Question 7

What’s Develop the Learning and Development Strategy?

Answer 7

The purpose of Develop the Learning and Development Strategy is to define the knowledge,
skills, and competencies required for stakeholders to adopt the change, which informs creation
and delivery of learning and development programs and training courses. The key components
that the Learning and Development Strategy identifies are the skills and competencies needed
to perform in the changed environment, those needing training to close the competency gap, the
content to be delivered, the method of delivery, and methods to determine the effectiveness of
the training.

Input:
? Learning Needs Assessment
? Stakeholder Analysis

Output:
Learning and Development Strategy

Question 8

What’s Develop the Measurement and Benefit Realization Strategy

Answer 8

The purpose of Develop the Measurement and Benefit Realization Strategy is to define
success criteria and measures to monitor whether the change is achieving its expected benefits
and to adapt the change effect as needed.

Input:
? Strategic Plan
? Case for Change
? Change Objectives and Goals
? Project Charter
? Success Criteria

Output:

? Measurement and Benefit Realization Strategy
? Revised Performance and Rewards Targets

Question 9

What’s Develop the Sustainability Strategy?

Answer 9

The purpose of Develop the Sustainability Strategy is to describe how the change will become
part of the organization’s normal functioning. It should define the high-level approach for
embedding or institutionalizing the change to achieve the expected benefits and include all
streams of change management activity, such as communication and engagement, metrics
tracking, performance management, reward and recognition, learning and development,
sustaining ownership, and continuous improvement.

Input:
? Business Case
? Change Objectives and Goals
? Change Risk Assessment
? Project Charter and Documentation
? Strategic Plan
? Success Criteria and Measures

Output:
Sustainability Strategy