5.4 Execute the Change Management Plan

Question 1

Purpose of Execute the CM Plan

Answer 1

address the implementation process for performing the change activities by monitoring, measuring, and controlling delivery against baseline plans

The CM plan defines how internal controls will be applied. It involves managing people (stakeholders and sponsors) and other resources while developing employee competencies through learning, development, and knowledge transfer.

Executing the CM plan involves the alignment of strategic objectives. risk identification, and mitigation and modification of the plan as needed.

Question 2

Execute the CM plan include how many sub process

Answer 2

5. 4.1 Execute, Manage and Monitor implementation of the CM plan
   - Execute Resource Plan(Financial Resources Management, Human Resources Management, Information Resources Management, Physical Resources Management)
   - Execute Communication Plan
   - Execute Sponsorship Plan
   - Execute Stakeholder Engagement Plan
   - Execute Learning and Development Plan
   - Execute Measurement and Benefit Realization
   - Execute Sustainability Plan
6. 4.2 Modify the CM Plan as Required

Question 3

what’s the input of execute communication plan

Answer 3

project plan
communication plan
Stakeholder Engagement plan

Question 4

what’s the output of execute communication plan

Answer 4

Communication Delivery

Question 5

What’s Execute Resource plan

Answer 5

Executing the coordination of finances, people, information, and physical resources is necessary
to ensure delivery of the Resource Plan.

Input:
? Change Management Plan
? Project Schedule and Plan
? Resource Plan

Output:
? Change Management Plan
? Financial Resources Update/Impact Reports
? Human Resources Update/Impact Reports
? Information Resources Update/Impact Reports
? Physical Resources Update/Impact
? Reports

Question 6

What’s Execute Sponsorship Plan

Answer 6

Sponsorship is most successful when leaders recognize the people side of change and visibly
participate with stakeholders throughout the project. The change sponsor builds awareness
directly with stakeholders regarding the need for the change.

Input:
? Sponsorship Plan
? Communication Plan
? Stakeholder Engagement Plan

Output:
? Sponsor Activities
? Sponsor Competency Building Activities

Question 7

What’s Execute Stakeholder Engagement Plan

Answer 7

Effective stakeholder engagement is critical to ensure successful execution of the Change
Management Plan.
The Stakeholder Engagement Plan establishes the tasks that need to be executed to ensure that
all stakeholders understand and adopt the change. Executing the plan will significantly reduce
uncertain consequences and identify the benefits of the change for stakeholders. Effective plan
execution will enable stakeholders to adopt the change swiftly and with lowered resistance,
while understanding its benefits to the organization and individual stakeholder.

Input:
? Stakeholder Engagement Plan
? Sponsorship Plan
? Communication Plan

Output:
? Stakeholder Engagement Activities
? Sponsor Engagement Activities
? Resistance Management Activities

Question 8

What’s Execute Learning and Development Plan

Answer 8

Change initiatives require active management of the learning process to increase stakeholder
skills and develop required competencies through appropriate learning activities. Learning and
development may include training and development activities as well as evaluating knowledge,
skills, and attitudes before and after the learning activities.

Input:
? Learning and Development Plan
? Change Resources, Roles, and Responsibilities Plan
? Supporting Learning and Development
? Materials (e.g., job aids)

Output:
? Learning and Performance Evaluation
Reports

Question 9

What’s the tangible and Intangible indicators show the evaluation resulting from the learning and development activities.

Answer 9

Tangible indicators:
? Skills and knowledge
? Job performance
? Productivity
? Response time
? Sales volume and service levels
? Requests for help

Intangible Indicators
? Effective communication
? Quality of decision making
? Conducive teamwork
? Job satisfaction
? Stress rate

Question 10

What’s Execute Measurement and Benefit Realization?

Answer 10

Accurate measurements provide an indication of the level of stakeholder adoption, the degree
of stakeholder preparedness (knowledge and ability), and the success of the change project.
The measurements should be communicated to all sponsors and project leads. Processes can be
adapted based on the measurement outcomes to ensure that goals are met.

Input:
? Change Management Plan
? Measurement and Benefit Realization Plan

Output:
? Measurement and Benefit Realization Reports
? Benefits Realization Activities

Question 11

What’s Execute Sustainability Plan

Answer 11

Change must be continually managed to achieve sustained results through adoption of the
change and the associated values, principles, and processes. Execute Sustainability Plan
should trigger activities and mechanisms required to cultivate a culture that will sustain the
change once it has been implemented and determined to be effective and to help ensure there is
not a retreat to the prior current state condition.

include the following components
Communication
Metrics Tracking
Performance Management
Rewards and Recognition
Sustaining Ownership
Continuous Improvement

Inputs:
? Sustainability Plan
? Measurement Baselines

Output:
? Communication Events
? Benefits Reviews
? Business Performance Reports
? Evaluations and Reviews