Complete the CM Effort

Question 1

What’s Complete the CM Effort

Answer 1

The purpose of Complete the Change Management Effort is to document the actions and
resources needed to close the change. The close effort is the point at which there is a distinct
transition to maintenance or sustaining activities.

1. Evaluate the outcome against the objectives
2. Design and Conduct lessons learned Evaluation and Provide Results to Establish internal Best Practices
3. Gain Approval for Completion, Transfer of Ownership, and Release of Resource

Question 2

what’s Gain Approval for Completion, Transfer of Ownership, and Release
of Resources

Answer 2

Several activities need to be completed during this final step to formally close the change.
Input:
? Change Objectives and Goals
? Measurement and Benefit Realization Plan
? Lessons Learned Report
? Future Strategy Plan
? Agreement on Ownership Transfer
? Resource Release Approval

Output:
? Final Summary Report
? Change Initiative Completion

Question 3

What’s Design and Conduct Lessons Learned Evaluation and Provide Results to
Establish Internal Best Practices

Answer 3

The purpose of conducting lessons learned is to evaluate the success or adoption outcomes
of the Change Management Program, document what went well, record learnings, and share
improvements for future change management programs with other change management
practitioners or organizations.

Input:
? Case for Change
? Success Criteria and Measures
? Change Management Plan

Output:
? Lessons Learned Evaluation
? Remediation Plan

Question 4

What’s should be consider in Lesson Learned Evaluation?

Answer 4

?What are repeatable, successful activities?
?How can we ensure future projects go as well or better?
?What advice would you give to future teams?
?What are some individual successes?

Question 5

what’s Evaluate the Outcome Against the Objectives

Answer 5

The Change Management effort should include the following actions, as required, to evaluate the
outcomes against the objectives:
?Compare the outcomes of the change management effort against the change objectives set at
the beginning of the change effort
?Compare the outcomes of the change management effort against project or program
objectives (if project or program management is in use)
?Document the outcome of the appropriate comparisons indicating that change efforts met
objectives, failed to meet objectives, or exceeded objectives
?Review outcomes with appropriate leaders/stakeholders

Input:
? Change Objectives and Goals
? Measurement and Benefit Realization Plan
? Sustainability Plan

Output:
Change Objectives Analysis Outcomes and Next
Steps