Föreläsning 8 Flashcards

1
Q

What are the goals of supplier evaluation and selection and how is time consuming is the process?

A

The goals with supplier evaluation and selection is to eliminate supply risk and maximize the value added. (JIT deliveries, innovation etc).

Could be a straightforward process (minutes hours) or take a longer period of time and investment (time, travel)

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2
Q

What is the supplier selection and evaluation process?

A

1.Recognize the need for supplier selection
2. Identify key sourcing requirements
3. Identify the potential suppliers
4.Determine the sourcing strategy
5.Limit suppliers in the selection pool
6.Determine the method of supplier evaluation and selection
7.Select supplier and reach agreement

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3
Q

When do we need to select a supplier? (1)

A

when you want to launch a new product. New product development. Especially a new product in your portfolio.

somebody in the company want to buy something, new equipment (new machinery etc)

when a current contract runs out (example: electricity)

when current supplier is not performing or goes bankrupt, or has insufficient capacity.

because of poor internal or external supplier performance

expanding into new markets or product lines

When performing market tests

when consolidating volumes across an organization (pooling, networks)

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4
Q

What requirements are important to a particular case? (2)

A

Some of these requirements are determined by internal and external customers in the value chain.
There are requirement that are tailored to the specific case, however some are included in all evaluations:

*supplier quality;
*cost;
*delivery performance.

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5
Q

What are two important factors to identify suppliers? And what matrix are they usually put in? (3)

A

importance of the items
current supplier capability

The matrix has importance of the items on the x-axis and current supplier capability on the y-axis. Four quadrants: Major information search (high ioi, low CSC), Minor/moderate information search (low ioi, low CSC) , Minor/moderate information search (high ioi, high CSC), minor information search (low ioi, high CSC),

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6
Q

What are some sources of information when seeking suppliers? (3)

A
  • search on the internet & social media
  • look at current suppliers (ideally, preferred suppliers in the industry)
  • business trips to trade shows, conferences, sales representatives
  • informational databas, trade journals
  • organizational knowledge (more official), internal sources (more casual)
  • second party or indirect information
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7
Q

How many sourcing alternatives are there? (4)

A

Generally there are 4 sourcing alternatives:

Manufacturer vs. distributor
Local, national or international supplier
Large or small supplier
Multiple, single or sole supplier for the item.

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8
Q

How do you make the choice Manufacturer vs. distributor?

A
  • In theory, manufacturers should offer better prices. They’re usually known as OEM, original equipment manufacturer.
  • Recent trends have contributed to distributors having an increased role. And OEMs are selling through distributors to lower their transaction costs.
  • Distributors can offer additional services such as supplier managed inventory or integrated supply.
  • Supplier managed inventory: distributor manages customers inventory. The supplier (distributor) has designated part of the warehouse that he manages. Formally, the items are in the ownership of the distributor until they‘re used in the manufacturing. Outsource the effort.
  • Integrated supply: supplier is given access to the demand data and is expected to maintain a certain level of inventory without the need of orders. This makes the customers business easier, for example before christmas there might be a higher demand for a product.
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9
Q

What are the differences between Local, national or international supplier?

A
  • local suppliers usually more flexible and capable of smaller and more frequent supplies (JIT principle)
  • local supply chains: more sustainable and supportive of the local community. Theoretically less risk.
  • National and international suppliers usually offer better prices (due to their relative advantages).
  • The potential savings need to be compared with the need of having higher inventory levels, communication and logistic costs.
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10
Q

How to choose between Large or small supplier?

A

small supplier might not have required capacity, our lot size might not be attractive enough for larger suppliers. More of a transaction and not a relationship (not procurement).

Small suppliers often don‘t provide additional services and might have limited supply options (e. g. geographically).

Some companies limit their total expenditure with a supplier to a certain percent (35-45%) of their total spend. This can be risky if the supplier goes bankrupt.. Newer trend is that companies specifically allocate their money in smaller companies. They invest maybe 10 % of their budget locally for example office supplies, coffee machines etc. More sustainable.

Some strategies require diversifying the spend across several smaller suppliers.

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11
Q

What is a single and sole supplier?

A

Sole supplier: only one specific supplier for an item for a specific time period. Gives the supplier safety. Enables us to put requirements in the contract that for example this supplier can’t supply to another company in our field/products etc.
Single: same thing as sole but it is not put in the contract. This means you can at any time decide if you want more.

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12
Q

How to choose between Multiple, single or sole supplier for the item?

A

White list: a list of all prequalified and approved suppliers. The suppliers deemed worthy of being considered for business.

Black list: list of suppliers that were disqualified (bad performance, breaking the rules…)

Preferred supplier: consistently satisfies the performance and service standards.

Certified supplier: goes through supplier audit, has approved quality control systems. Their parts bypass the incoming inspection.

Partnered supplier: critical added value, long-term relationship.

Knowing the structure of suppliers for one category (number of suppliers on white/blacklist, preferred, partnered and certified suppliers), we can decide on the number of suppliers we select for the item.
If we have only one preferred supplier: sole or single supplier. (sole = long-term contract assuring that we won‘t seek another supplier for that item).
More suppliers: we chose single or multiple sourcing.

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13
Q

What are some critical issues to determine sourcing strategy?

A
  1. size relationship
    2.Risk/reward issues (working with a start-up - high-risk/high reward issue)
  2. Sustainability and diversity objective (companies being owned by minorities, issues with gender etc)
  3. competition as a supplier (quite often our competitor can be our supplier, need to consider this.
  4. International suppliers and countertrade (beyond the scope of this course)
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14
Q

How do we Limit suppliers in the selection pool? (5)

A

Usually using some cut-off criteria such as location, capacity etc.
Typical qualifiers:
financial strength;
proven manufacturing or service capability;
capable and supportive management;
adequate facilities;
skilled professional and technical staff.
Usually, we use information directly from the suppliers.

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15
Q

How do we Determine the method of supplier evaluation and selection? 6

A

Methods help when we don’t have a clear favorite after narrowing it down.
supplier provided information
supplier visits
third-party information

Leverage and non-critical and in the Kraljic matrix: 3 main set of criteria (more quantifiable):
Price or costs;
quality;
delivery performance (lead-time)

for strategic and bottleneck, we emplow wider set of criteria (mostly qualitative).

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16
Q

What are the key supplier evaluation criteria?

A

*Management capability;
*employee capabilities;
*cost structure;
*total quality performance, systems and philosophy;
*process and technological capability;
*sustainability and environmental compliance;
*financial stability;
*scheduling and control systems;
*e-commerce capability;
*supplier‘s sourcing strategies, policies and techniques;
*long-term relationship potential.

17
Q

what are the steps taket to determine a supplier?

A
  1. Identify supplier evaluation criteria;
  2. assign a weight to each evaluation category;
  3. identify and weigh subcategories;
  4. define scoring system for categories and subcategories (e. g. 1-5, 1-10…);
  5. evaluate supplier directly;
  6. review evaluation results and make selection decision;
  7. review and improve supplier performance continuously.
18
Q

How do we select a supplier? (7)

A

Usually we end up with a few relatively close rated suppliers.

Then we:
negotiate
contracting (After we choose the best)

19
Q

How do you determine suppliers in practice?

A

Difficult to follow a selection and evaluation system. Rules are too strict, even for non-critical items. Sometimes it’s just a tool that companies have but don’t use.

-people in the company don’t understand it
-hard to keep track of the rated suppliers, takes time.
-Heuristic principles (fast decision making, intuitive thinking) are often used such as intuitive supplier. You follow what has worked the best before.

20
Q

What are some recommendations to choose a supplier in practice?

A

Recommendations?
*Using analytical supplier selection leads to better results (better suppliers).
*It is crucial to track the expenses of the selection. (coffee, indonesia… fun but more clever to use local supplier)
*Where possible (in relatively stable environment), we should seek to standardize the process. (if it’s more than 5% of our budget for example).
*Clear conditions under which we use analytical supplier selection should be set (position in Kraljic matrix or by financial amount of the transaction).

21
Q

What is the bullwhip effect in quality management means?

A

Traditionally: Go to low-cost/labour cost countries to save money. Sometimes the quality is better though (china for example).

The quality has a lower importance. When we continue to push down the prices there can be a bullwhip effect. Either the supplier cut some corners to get a lower price, or they go to their own suppliers to try to achieve lower prices.. At some point in the chain this will lead to a drop in the quality → bullwhip effect.