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EHL AP > Food And Beverage Outlets > Flashcards

Food And Beverage Outlets Flashcards

1
Q

How much of revenue comes from M-bar?

A

12%

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2
Q

Distribution method in M-bar?

A

Counterbased

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3
Q

4 steps of order taking standards?

A

1) Customer greeting
2) Order taking
3) Order preparation
4) Order delivery

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4
Q

How much revenue comes from
P-bar?

A

4%

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5
Q

7 Steps of smoothie making chronologi?

A

1) IDENTIFY the recipe
2) TAKE the plastic blender and lid
3) POUR juices, fruit, fruit coulis, 4 ice cubes
4) CLOSE the plastic lid
5) BLEND the smoothie
6) SERVE into a salto glass
7) WASH the plastic jar and rubber lid

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6
Q

How much of the revenue comes from food court?

A

48%

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7
Q

Where does the word pizza come from?

A

Latin “Pinsa” = To spread

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8
Q

What are the forerunners to the pizza?

A

Egyptians, Greek and Romans ate pies and flat bread made from barley seeds, water and seasoning

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9
Q

Where does pasta come from?

A

China

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10
Q

Who improved the soda recipe?

A

Johann Jacob Schweppe

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11
Q

How many burgers does finger food sell a day?

A

160

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12
Q

How many transactions does finger food have a day?

A

700

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13
Q

How many portions of fries does finger food sell a year?

A

38600

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14
Q

What are the best sellers in finger food?

A

Fries & nuggets

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15
Q

How many hotdogs are eaten yearly in USA?

A

20 billion

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16
Q

Where does the word “sausage” originate from?

A

“Salsus” means salt

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17
Q

What is the frankfurter made from?

A

Beef, pork and spices

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18
Q

Where does the word fries come from?

A

“Pomme de terre frite”

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19
Q

What person is the sandwich named after?

A

Sir John Montagu, 4th Earl of sandwich.

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20
Q

What is the madeleine made from?

A

Eggs and lemon

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21
Q

What is a bricelet made from?

A

Butter, flour and cream

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22
Q

Where does the word “Cookie” come from?

A

“Koekje” dutch, small pie

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23
Q

What is a canalè made from?

A

Soft and tender dough flavoured with rum, vanilla and crispy caramelised crust

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24
Q

What is the meaning of “sushi”?

A

SU = vinegar, SHI = rice

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25
Q

Who and what does the margherita pizza represent?

A

The Italian flag and the Queen of Italy

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26
Q

In what country was sushi first mentioned?

A

China

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27
Q

What is temaki?

A

Ingredients wrapped in nori in the shape of a cone

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28
Q

What are the four parameters of a dining concept?

A

1) Dining options
2) Service method
3) For whom
4) Location

29
Q

What are the three types of meals in a restaurant?

A

1) Nutritious meals - 59%
2) Business meals - 1%
3) leisure meals - 40%

30
Q

What are the 6 major nutrients?

A

1) Carbohydrates
2) Fats/lipids
3) Minerals
4) Proteins
5) Vitamins
6) Water

31
Q

What are the 6 levels of the Swiss food pyramid?

A

1) Water 1.5 - 2 litres a day
2) Fruit and vegetables
3) Carbohydrates
4) Proteins
5) Lipids
6) Treats and alcohol

32
Q

How much fruit and veggies should be consumed every day?

A

5 servings a day / 400g RTE

33
Q

How much does the carbohydrates cover of the daily needs?

A

50%

34
Q

How much protein should be consumed?

A

1g. pr. kg. bodyweight.

35
Q

How should a plate be build?

A

1/4 starches. 1/4 protein. half with fruit and veggies.

36
Q

What are the 5 main categories of functional beverages?

A

1) Energy drinks
2) Sports protein RTD
3) Juice drinks
4) Dairy-based beverages
5) functional RTD coffee & tea

37
Q

What is a isotonic drink?

A

Balances the body’s fluids and nutrients.

38
Q

What is a hypertonic drink?

A

More nutrients and other substances than in the blood

39
Q

What is a hypotonic drink?

A

Less nutrients and other substances than in the blood.

40
Q

What is a probiotic drink?

A

Fermented drinks from culture of bacteria and yeast. Supports digestion and metabolic.

41
Q

What is SCOBY?

A

Culture of bacteria and yeast in kombuca.

42
Q

Where and what did tea begin as?

A

Medical drink in Yunnan Province.

43
Q

Who imported tea to Europe?

A

Dutch trading ships

44
Q

What country is the largest consumer of tea in the World?

A

China

45
Q

Rank the 4 countries that drink the most tea by capita.

A

1) Turkey
2) Ireland
3) UK
4) Russia

46
Q

What plant does tea come from?

A

Camellia Sinensis

47
Q

What are the two varieties of Camellia Sinensis?

A

1) Camellia Sinensis Sinensis
2) Camellia Sinensis Assamica

48
Q

What is the other name of Camellia Sinensis Sinensis used in Sri Lanka and India?

A

China Jaat.

49
Q

What characterises the Camellia Sinensis Sinensis?

A

Lower yield and smaller leaves.

50
Q

What’s the other name of Camellia Sinensis Assamica?

A

Assam Jaat.

51
Q

What characterises Camellia Sinensis Assamica?

A

Larger leaves and higher yielding. Made for production of black tea.

52
Q

How many countries produces tea?

A

49

53
Q

What 4 countries are the largest producers of tea?

A

1) China
2) India
3) Kenya
4) Sri Lanka

54
Q

What are the 6 classification of teas?

A

1) White
2) Green
3) Yellow
4) Oolong
5) Black
6) Pu-erh

55
Q

Name the two teas that aren’t oxidized

A

1) White
2) Green

56
Q

What is oxidization also called?

A

Rolling

57
Q

Where was the first coffee tree found?

A

Ethiopia

58
Q

How many cups of coffee are consumed daily?

A

2 billion.

59
Q

What are the 5 companies that control more than half of the global production of coffee?

A

1) Nestlé
2) Kraft
3) Tchibo
4) P&G
5) JDE

60
Q

What is the fruit of the coffee called?

A

Cherry

61
Q

What family does the coffee trees belong to?

A

Rubiacea family

62
Q

What are the two varieties of the Rubiacea Family that are used for coffee production?

A

1) Coffea Canephora
2) Coffea Arabica

63
Q

What types of beans does the Coffea Canephora produce?

A

Robusta beans.

64
Q

What is the optimal temperature of milk?

A

55-65

65
Q

When does milk change irreversible

A

68

66
Q

When does sugar start to caramelize?

A

72

67
Q

What are the 8 steps of the espresso SOP?

A

1) Remove the portafilter from groupheat
2) Clean the portafilter using the knockbox
3) Brush the sediment away
4) Grind the coffee dose
5) Tamp the ground coffee
6) Rinse the grouphead unit
7) Brew the espresso 25-30sec
8) Serve

68
Q

What are the 7 steps of the cappuccino SOP?

A

1) Prepare the milk
2) Purge from steam wand
3) Steam the milk
4) Clean and purge the steam wand
5) Texture the milk by swirling
6) Make, pour the milk into coffee
7) Serve

69
Q

What are the 4 distribution methods?

A

1) Linear self-service
2) Counter-based
3) Table service
4) Free-flow

EHL AP (17 decks)

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