FOI Task A

Question 1

What is Task A?

Answer 1

Human Behavior

Question 2

What is Human Behavior?

Answer 2

(A) Attempt - to explain why we act the way we do
(S) Satisfy - Human needs, Maslow’s Heirarchy
(I) Instruction - is enhanced by understanding
(P) Product - of both innate human nature and individual experience

Question 3

Maslow’s Heirarchy

Answer 3

Physical needs
Safety and Security
Social (Sense of belonging)
Egoistic (Self Esteem)
Self-Fulfillment

Question 4

What is the difference between anxiety and stress?

Answer 4

Anxiety is a feeling of worry about a potential future problem
Stress is a feeling of worry about a current problem

Normal reaction to stress: a student will respond rapidly and exactly within their capabilities
Abnormal reaction to stress: Laughter in an inappropriate event, extreme over cooperation, painstaking self control

Question 5

What are some common defense mechanisms?

Answer 5

D) Displacement - And unconscious shift of emotion from the original, to a more acceptable, less threatening substitute.
R) Repression - Unconsciously burying uncomfortable thoughts
D) Denial - A refusal to accept external reality
R) Rationalization - Subconscious technique for justifying actions that are not acceptable (making excuses)
F) Fantasy - Daydreaming about how things should be
C) Comparison - Counterbalancing perceived weaknesses by emphasizing strengths in other areas
P) Projection - An individual places their unacceptable impulses onto someone else (placing blame)
R) Reaction Formation - When a person fakes a belief opposite to the true belief because it causes anxiety

Question 6

What are some barriers to communication ?

Answer 6

C) Confusion - between symbols or symbolized object (ideas)
O) Overuse of abstractions - using words that are general rather than specific
I) Interference - comes from outside forces that an instructor cannot control
L) Lack of common experience - greatest barrier to communication

Question 7

What are the 3 components to communication?

Answer 7

Sender/Source - the speaker, instructor, writer
Symbol - the idea being conveyed, oral and visual codes
Receiver - student

Question 8

What are some ways to develop communication skills?

Answer 8

L) Listening - You must want to listen
I) Instructional communication - Using past experiences to make a point
Q) Questioning - Asking open ended questions
I) Instructional Enhancement - An instructor never stops learning
R) Role Playing - Playing as ATC