First Aid

Question 1

Wchr

Answer 1

Ramp assistance required, can board and disembark and make their way to their own seat

Question 2

Wchs

Answer 2

Can’t use steps but can make their way to their own seat

Question 3

Wchc

Answer 3

Immobile

Question 4

What question may you need to ask a PRM with no travel companion

Answer 4

In the unlikely event of an emergency could you physically assist in your own evacuation?

Question 5

In what ways can we provide assistance and make the aircraft more manageable?

Answer 5

Make the ac more accessible
Provide great customer service
Utilise CRO with concerns
Only offload if there is safety implication
Utilise iPad for manual guidance

Question 6

What is the purpose of MED? Medical event drill?

Answer 6

Assess casualty needing medical assistance snd establish appropriate early support (med link)
Ensure effective communication between pilots cabin crew occc and medlink
Ensure event is dealt with effectively with minimum impact on passengers
Continue operation of flight where possibke

Question 7

What is the MED drill

Answer 7

Assessor - offers initial first aid, SAMPLE and IIOR
Runner - collects equipment, informs OBM, assists assessor and OBM
Coordinator - coordinates the team and event, considers ODE
Communicator - gains permission to use equipment, notifies FC of name, location, source, severity, crew actions and customer reactions

Question 8

What is the name of the paper form we have available to use prior to IIOR

Answer 8

AvMed notes form

Question 9

At 6000ft what percentage does gas expand by?

Answer 9

30%

Question 10

This expansion affects gas in hollow cavalries which are?

Answer 10

Ears, sinuses, stomach and intestines

Question 11

Expanded gasses can escape by normal routes, I.e?

Answer 11

Breaking wind or by mouth

Question 12

Valsalva manoevre

Answer 12

Can help unblocking ears but must not be forced

Question 13

Renal colic

Answer 13

Kidney stones (can be an effect of dehydration)

Question 14

Where will you locate PO and additional PO?

Answer 14

At each door and crew rest. Additional PO at RHS

Question 15

Duration of PO at 4l per minute

Answer 15

1 hr 15 min

Question 16

Who must you inform if you are using PO

Answer 16

Flight crew and FSM

Question 17

What are red hoods used for and where are they located

Answer 17

located in MOM pouches (RHS) and used to indicate that o2 bottles have dropped below 1500psi. Bottles under 1500psi are not considered full bottle under MEL. These bottles should be utilised till empty before using a new one. It is NOT required to attach a new mask

Question 18

How will you know that oxygen is following?

Answer 18

The bag inflates when pinching the top of bag

Question 19

What do you do when a passenger is done with a portable oxygen bottle

Answer 19

Remove bayonet, place in opened module of GFAK
Discard mask in biohazard bag
Document use and location in CDL

Question 20

Where are burn dressings located on board

Answer 20

GFAK, FAK and BD POUCHES (all galley areas)

Question 21

BD pre flight check

Answer 21

Outbound
seal in tact and expiry date
Inbound
seal in tact and expiry date, IF USED AND NO SEAL - security check

Question 22

BD post flight actions if used

Answer 22

Record in CDL

Question 23

FAK (No Go item; requires APIC permission) used for inflight emergencies and evacuations
Pre flight check

Answer 23

Green seal in tact, expiry date, content card present in outerpocket

Question 24

FAK post flight actions if used

Answer 24

Record in CDL
Reseal with red seal found inside
Complete Or

Question 25

FAK Pre flight check inbound

Answer 25

Green seal (red if used) intact, content card in outer pocket

Question 26

Is treatment of burns and scalds the same regardless of the cause

Answer 26

Yes

Question 27

What colour of module of GFAK contains BD

Answer 27

Red

Question 28

GFAK location

Answer 28

Aft galley RHS

Question 29

What do you do with biohazard bags which have been used

Answer 29

Store sealed biohazard bags Ina box in a wardrobe during the flight. Place in an aft facing toilet for landing. On arrival at base visibly leave the biohazard bags out for disposal by the cleaners

Question 30

What equipment is used to clear up fluid spillages

Answer 30

Spill kit

Question 31

GFAK preflight checks

Answer 31

Black outer case sealed with green security seal in tact (red if used)

Question 32

Does GFAK require permission to use

Answer 32

No it is used for general use on board

Question 33

What are the actions you take post flight if used

Answer 33

Place unused equipment/meds back in to open module, seal with a red security seal located in the lid inside kit. Inbound: document use of the GFAK in CDL

Question 34

Should you show passenger the packaging and leaflet when offering medication

Answer 34

Yes

Question 35

Where is EMK located?

Answer 35

L1

Question 36

Where is POM carried?

Answer 36

EMK

Question 37

What is the normal temperature of an adult

Answer 37

37c

Question 38

When does hypothermia occur

Answer 38

35 and below

Question 39

When does fever occur 38 degrees and above

Question 40

What sizes of burns dressings are available?

Answer 40

Small and large

Question 41

What sizes of BD available in GFAK/FAK

Answer 41

Small

Question 42

Objectives of first aid

Answer 42

Preserve life Prevent condition from worsening Promote recovery Arrange medical assistance

Question 43

What 3 things should you communicate with a passenger who is going through a medical event

Answer 43

1. Introduce yourself 2. Let them know you are first aid trained, we have medication on board 3. Let them know we have specialists on ground that we are communicate with shall we require assistance

Question 44

What is special assistance role

Answer 44

Look after customers with special requirements They provide clearance for travel They update vBrief for crew awareness

Question 45

What are 2 respiratory aid devices

Answer 45

CyPap and BiPap

Question 46

How often are each

Answer 46

CyPap - continuous and bipap is bi-flow I.e used for sleep apnea

Question 47

Who administers medication from EMK

Answer 47

Extended role (can be another CC)

Question 48

What information do you ask MQV

Answer 48

What’s your name? What’s your qualification? Where do you work?

Question 49

Who has a copy of the AMC (airport medical clearance)?

Answer 49

Ground staff, FSM, crew on logipad

Question 50

At what point can AMC be used?

Answer 50

Ground only (aircraft doors must be open)

Question 51

A wchr user cannot manoeuvre and does not have a safety assistant, whose decision is it whether the passenger needs to be offloaded?

Answer 51

CRO - complains resolution officer and fsm

Question 52

What percentage of the aircraft need to be accessible?

Answer 52

50%

Question 53

What does ODE stand for

Answer 53

Operation decision evaluation

Question 54

Procedure for going through an unconscious passengers bag

Answer 54

1 witness Tip contents out on a blanket Make 2 piles - one interesting and one not write down contents of interesting pile

Question 55

What form needs filled out when dealt with a medical event

Answer 55

IIOR found on the intelex app

Question 56

Passenger has been sick on an out bound flight, where do you put it?

Answer 56

Bin in toilet

Question 57

How can you relieve symptoms of barotrauma

Answer 57

Yawning, chewing, swallowing

Question 58

Causes of dehydration

Answer 58

Vomiting, diarrhoea, fever above 38 degrees, heat exhaustion, alcohol

Question 59

Requirements for pax carrying their own medical equipment on board

Answer 59

Must be cleared by SA Must meet safety requirements, I.e battery operated and be stowed safely and securely Must carry enough batteries and comply with DG regulations

Question 60

What 2 medication can crew not take from the GFAK

Answer 60

Antihistamines and anti sickness

Question 61

What 2 items are part of MEL?

Answer 61

FAK and EMK

Question 62

What is cardiosecur used for?

Answer 62

Chest pain/cardiac probkdn