(Fire Officer) Chapter 9 Evaluation and Discipline Flashcards
What are two types of discipline?
Positive and negative
What are the progressive disipline order?
A. Verbal reprimand, Verbal counseling, Written reprimand, suspensions, reductions in pay, demotion, and dissmissal
B. Verbal counseling, Verbal reprimand, suspensions, Written reprimand, reductions in pay, demotion, and dismissal
C. Verbal reprimand, Verbal counseling,Written reprimand, suspensions, reductions in pay, demotion, and dismissal
D. Verbal counseling, Verbal reprimand, Written reprimand, suspensions, reductions in pay, demotion, and dismissal
D. Verbal counseling, Verbal reprimand, Written reprimand, suspensions, reductions in pay, demotion, and dismissal
Define Discipline
A moral, mental, and physical state in which all ranks respon to the will of the leader. Per pg 166 Fire Officer book
You are a new fire officer and observe that an FAE does not comply with the department regulations requiring that units responding to an emergency to a complete stop when encountering a red traffic light. What is the appropriate action?
A. Give a Oral reprimand in front of crew
B. Written reprimand
C. Private Face-to-Face and determine why the driver did not stop and set expectations for the future.
D. Have a group meeting on the issue and ways the group can improve, setting expectations, and set a plan for review.
C. Private Face-to-Face and determine why the driver did not stop and set expectations for the furture.
The book states that meeting is a verbal meeting with regulation printed out. Inform the driver that is a verbal reprimand and the officer would maintain a written record of the reprimand for a period of time. Inform the driver that continued failure to comply with result in more severe discipline.
Annual evaluation process consist of four steps. Which is not a step?
A. The supervisor fill out a standardized evaluation form
B. The subordinate is allowed to review and comment on the officers evaluation
C. Face to face Feedback between supervisor and suborrdinate
D. Establishing goals for Officer
D. Establishing goals for officer
1. The supervisor fill out a standardized evaluation form
2. the subordinate is allowed to review and comment on the officers evaluation
3. Face to face Feedback bewteen supervisor and suborrdinate
4. Establishing goals for subordinate
When doing an evaluation, what is the difference between Leniency or severity?
Leniency reduces conflict, because a positive evaluation is likely to make the evaluation a more pleasant experience and avoids confrontation. Rating someone higher than actual work performance
Severity is the opposite direction and rates “needs improvement or unsatisfactory.” Rating someone lower than actual work performance
Both are Evaluation Errors
What makes Personal bias on evaluation form a problem for a fire officer?
Personal bias is an Evaluation Error that occurs when the evaluator perspective skews the evaluation such that the classified job knowledge, skill, and abilities are not appropriately evaluated. Fire officers must not allow an evaluation to be slanted by factors such as race, religion, gender, disability, or ages. This is the area most likely to be referenced when an employee files a hostile workplace or discrimination charges.
What is not a Evaluation Error?
A. Personal bias
B. Recency
C. Frame of Reference
D. Progressive negative discipline
D. Progressive negative discipline
What type of Evaluation Error is based of a rated scale and rating them in the middle of range for all dimensions of work performance?
A. Leniency or Severity
B. Personal Bias
C. Recency
D. Centrial Tendency
D. Centrial Tendency
What type of Evaluation Error is based of the fire officer’s personal ideals insted of the classified job standards?
A. Central Tendency
B. Frame of Reference
C. Contrast Effect
D. Halo and Horn Effect
B. Frame of Reference
What is the best discription of Halo and Horn Effect?
A. Rates in the middle
B. Based of personal beliefs.
C. The skill was judged as done exceptinally good or bad
D. Compares the performance of one subordinate with the performance of another subordinate
C. The skill was judged as done exceptinally good or bad
Contrast Effect evaluation Error is best described as?
A. Rates in the middle
B. Based of personal beliefs.
C. The skill was judged as done exceptinally good or bad
D. Compares the performance of one subordinate with the performance of another subordinate
D. Compares the performance of one subordinate with the performance of another subordinate
What is not considered Alernative Displinary Actions?
A. Extension of probationary period
B. Loss of Leave
C. Demotion
D. Leave-Without-Pay
D. Leave-Without-Pay
What is EAP and what does it do?
EAP is Employee Assistance Program.
It’s designed to deal with issues such as subtance abuse, emotional or mental health issues, marital and family difficulties, or other difficultyes that affect job performance
