Fire Officer ch 2 summary

Question 1

John Cotter leadership process as producing movement through three subprocesses

Answer 1

establishing direction, aligning people and providing motivation and inspiration

Question 2

management looks at

Answer 2

short time frames

Question 3

leaders look at

Answer 3

longer time frames

Question 4

peter northouse classification approach includes

Answer 4

trait approach, skills approach and behavioral approach

Question 5

grid theory assumes every decision made, every action taken is driven by peoples

Answer 5

values, attitudes and beliefs

Question 6

blake and mouton described

Answer 6

5 behavioral models
impoverished management
authority compliance management
country club management
middle of the road management
team management

Question 7

authority compliance

Answer 7

autocratic leadership style

Question 8

middle of the road

Answer 8

laissez faire leadership style

Question 9

team management

Answer 9

democratic leadership style

Question 10

situational leadership, based on leaders changing the degree to which they are

Answer 10

directive or supportive to meet changing needs of followers

Question 11

transformational leadership is concerned with

Answer 11

emotions, values, ethics, standards and long term goals

Question 12

French and raven power types

Answer 12

legitimate, reward, expert, referent and coercive power

Question 13

yukl power types

Answer 13

personal and positional

Question 14

two unique challenges include

Answer 14

fire station as a work location
leading a volunteer fire company

Question 15

how many leadership traits are there of the marine corp

Answer 15

14

Question 16

human resource management focuses on

Answer 16

planning, employee (labor) relations, staffing, human resources development, performance management, compensation and benefits, employee health safety and security

Question 17

managing firefighters requires

Answer 17

physical, financial, human and time resources

Question 18

fire officer must provide the firefighter with

Answer 18

follow up and feedback

Question 19

CRM behavioral approach to reducing

Answer 19

human error in high risk or high consequence activities

Question 20

leading change for a lt describes the process of

Answer 20

recommending changes

Question 21

leading change for a cap describes the process of

Answer 21

establishing a change

Question 22

CRM behavioral modification training system (1979 NASA workshop) examining

Answer 22

role of human error in aviation accidents

Question 23

aviation reduced accident rate by

Answer 23

80 percent through development, refinement, system wide delivery of CRM

Question 24

two precursors to holes appearing in the layers of defense

Answer 24

active failures, latent conditions

Question 25

3 activities of CRM error management model

Answer 25

avoidance, entrapment, mitigating consequences

Question 26

what provides the greatest opportunity from trapping errors and preventing them from evolving into full blown catastrophe's

Answer 26

error avoidance

Question 27

6 point CRM model

Answer 27

communication skills teamwork task allocation critical decision making situational awareness postincident analysis

Question 28

what are the keys to reducing errors resulting from miscommunication

Answer 28

standard language, sterile cockpit, teaching appropriate assertive behavior

Question 29

this requires developing effective teams through

Answer 29

buy in of all members, leaders and followers, in the effort to be efficient and safe

Question 30

in the area of emergency scene decision making what plays pivotal roles in successful outcomes

Answer 30

time, experience and training

Question 31

what is frequently the first link in a chain of errors that leads to calamity

Answer 31

loss of situational awareness

Question 32

CRM concentrates on

Answer 32

conditions under which individuals work, tries to build defenses to avert errors or mitigate their effects