Fire officer ch 1 summary Flashcards

1
Q

at the fire officer 1 level emphasis is placed on

A

accomplishing department goals and objectives by working through subordinates

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2
Q

fire officer 1 performs admin duties and supervisory functions related to

A

a small group of fire dept members

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3
Q

source of authority, chain of command and the NIMS model help dept focus

A

individual efforts and provide structure

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4
Q

4 management principles

A

unity of command, span of control, division of labor, discipline

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5
Q

4 functions of management

A

planning, organizing, leading and controlling to get work accomplished by and through others

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6
Q

fire officer must not only follow these directives but also

A

ensure compliance with them by subordinates

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7
Q

basis for strong, positive and effective supervisor/employee relationship is

A

open, honest and constant communications

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8
Q

root cause of almost every labor disturbance is

A

failure to manage the relationship between labor and management

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9
Q

the managers and supervisors represent the

A

organization

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10
Q

the union represents the

A

workers

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11
Q

important leadership concepts and activities include

A

beginning of shift reports, notifications, decision making and problem solving

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12
Q

when operating at the scene of an emergency incident, the fire officer is expected to function as a

A

commander and to exercise strong direct supervision over the company members

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13
Q

company level officer is responsible for what level of the fire company

A

performance

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14
Q

diversity, as applied to fire departments, means the workforce should reflect

A

the community it serves

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15
Q

what 2 organizations offer fire credentialing

A

center for public safety excellence and the national fire academy

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