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Company Officer > Fire and Emergency Services Company Officer > Flashcards

Fire and Emergency Services Company Officer Flashcards

1
Q

NFPA 1021 Places fire officers in what four categories or levels based on their assigned duties? PG 2

A
  • Level I - First-line supervisor (supervisor) All company officers
  • Level II - Mid-level supervisor (supervisor/managerial) battalion
  • Level III - First-line manager (managerial/administrative) administrative chiefs
  • Level IV - Department manager or chief (administrative) executive fire officer
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2
Q

Company officers are the largest single officer group within the fire and emergency services. Level I and II officers provide supervision for what line functions?

A
  • Fire Suppression
  • Search and Rescue
  • Emergency medical services
  • Fire prevention
  • Public fire and life safety education
  • Fire cause determination and arson investigation
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3
Q

What is the company officer’s most important task? Pg 17

A

To ensure the safety of the unit’s personnel. The company officer must balance the acceptable level of risk to the unit while fulfilling assigned objectives.

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4
Q

Upon arrival to an emergency, the first-arriving company officer must . . . pg 26

A

develop and initiate an incident action plan (IAP), an incident safety plan (ISP), and establish the Incident Command System (ICS) in accordance with local policy.

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5
Q

What are some Leadership Traits according to the Company Comander book? PG 56

A

Supervisory ability, Decisiveness, Intelligence, Self-assurance, Initiative, Desire for professional success, Integrity, Personal security, Sense of priorty, Vision, Industriousness, Interpersonal skills, empowerment, Innovation and creativity, Consistency, Preparedness, Proactiveness

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6
Q

What are some Leadership Skills according to the Company Comander book? PG 57

A

Seeing opportunities, Identifying challenges, communicating, Planning for success, Building trust, Understanding the system, Inspiring a shared vision, Enabling others to act, Modeling desired behavior, Encouraging subordinantes, Establishing priorities

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7
Q

According to the Company Comander book what are the attributes of Command Presence? PG 59

A
  • Self-Confidence
  • Trustworthiness
  • Consistency
  • Responsibility
  • Acceptance
  • Expertise
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8
Q

According to the Company Comander book what is the 3 step ethical check? PG 60

A

Step 1 Is it legal?
Step 2: Is it fair to all concerned?
Step 3: How will it make me feel about myself?

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9
Q

According to the Company Comander book when establishing objectives, what does the acronym SMART stand for? PG 67

A
  • Specific
  • Measurable
  • Attainable
  • Realistic
  • Timely
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10
Q

According to the Company Comander book what is the five-step planning model? PG 82

A
  • Identify
  • Select
  • Design
  • Implement
  • Evaluate
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11
Q

According to the Company Comander book the CC should outline what is expected of new personnel including. . . PG 85

A

Performing assigned emergency duties, Reporting to work on time, performing assigned station duties, Working as part of a team, Paying attention to details and following through with assignments, Respecting authority, Taking personal responsiability, Maintaining a positive attitude, Respecting confidentiality, Treating others like they want to be treated

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12
Q

According to the Company Comander book what are the 3 different conflict management styles? PG 91

A
  • Passive (non-aggressive) hide emotions and try to appease and avoid conflict
  • Aggressive express emotions openly and use threatening behavior
  • Assertive express emotions honestly and defend their rights without hurting others
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13
Q

According to the Company Comander book what are the 5 methods of resolving conflict? PG 91

A

1) Avoiding
2) Accommodating
3) Forcing
4) Negotiating
5) Collaborating

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14
Q

According to the Company Comander book what are the six steps of conflict resolution? PG 94

A

Step 1: Classify/Identify the problem
Step 2: Define/ Diagnose the problem
Step 3: Determine the right response/appropriate conflict management style
Step 4: Determine alternative options
Step 5: Convert the decision to an action
Step 6: Test the action against the desired outcome

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15
Q

According to the Company Comander book “Discipline” has been defined as . . . PG 95

A

Training that corrects; thus, the main prupose of discipline is to educate

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16
Q

According to the Company Comander book what are some of the possible reasons that people break the rules? PG 95

A
  • resentment
    -boredom
  • ignorance
  • stress
    According to taio - out dated rules
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17
Q

According to the Company Comander book all discipline must meet legal requirements. Discipline may only be administered to what violations? PG 97

A
  • Written policies
  • Procedures
  • Rules
  • Regulations
  • SOPs/SOGs
  • Verbal orders
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18
Q

According to the Company Comander book what are the 5 basic elements of interpersonal communications? PG 107

A
  • Sender
  • Message
  • Receiver
  • Feedback to the sender
  • Interference
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19
Q

According to the Company Comander book what percent of communication is nonverbal? PG 110

A

93% of a message is nonverbal
55% Kinesics
38% Vocal tones and Inflections
7% Verbal

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20
Q

According to the Company Comander book what are some of the components of good listening skills? PG 111

A
  • Attending
  • Understanding
  • Remembering
  • Evaluating
  • Responding
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21
Q

According to the Company Comander book what are the primary types of formal speeches? PG 114

A
  • Persuasive
  • Informative
  • Insturctional
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22
Q

According to the Company Comander book what are the steps of the speech preparation process? PG 117

A 
Step 1) Select the topic
Step 2) Determine the purpose
Step 3) Generate ideas
Step 4) Develop the central idea
Step 5) Gather supporting evidence
Step 6) Organize the speech
Step 7) Rehearse the speech
Step 8) Deliver the speech
Step 9) Evaluate the speech
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23
Q

According to the Company Comander book what does the number of radio frequencies depend on? PG 130

A

The number of radio frequencies needed on an incident depends on the resources involved and the size of the incident command function. Each may require one or more radio frequencies on large incidents:
Command, Tactical operations, Support operations, Air-to-ground communications, Air-to-air communication, Medical services

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24
Q

According to the Company Comander book what are the five Cs of radio communication? PG 134

A
  • Conciseness
  • Clarity
  • Confidence
  • Control
  • Capability
25
Q

According to the Company Comander book what are some unsafe acts at an emergency scene: PG179

A
  • Operating independently of the IC’s control (freelancing)
  • Not maintaining crew integrity
  • Not having proper comms with the IC or dispatch
  • Not having appropriate PPE
  • Lack of situational awareness
  • Lack of appropriate rehab
26
Q

According to the Company Comander book what are some unsafe conditions at emergency scenes? PG 179

A
  • Zero visiblility
  • Unsafe structural conditions
  • Rapidly moving or uncontrolled fires
  • Hostile Crowds
  • Unstable vehicles
  • Environmental
27
Q

According to the Company Comander book what is the four-step method of instruction? PG 195

A

Step 1) Preparation
Step 2) Presentation
Step 3) Application
Step 4) Evaluation

28
Q

According to the Company Comander book, in all occupancies what are the general fire and life safety items that must be inspected? PG 231

A
  • Means of Egress
  • Housekeeping
  • Processes
  • Storage
  • Waste management
  • Fire Protection
29
Q

According to the Company Comander book, ANSI Z535.1 establishes what color code system? PG 240

A
  • Red - Danger or Stop
  • Orange - Warning used on hazardous machinery
  • Yellow - Caution
  • Green - Safety Equipment
  • Blue - Safety Information signage
30
Q

According to the Company Comander book, what are differen types of built-in ventilation devices found in buildings? PG 277

A
  • HVAC systems (in previous section in book)
  • Automatic roof and wall vents
  • Atrium vents
  • Monitors
  • Skylights
  • Curtain Boards
31
Q

According to the Company Comander book, the environment within a structural fire can exceed 500F within _ to _ minutes with the potential for flashover (1,110F) to occur within _ minutes. PG 292

A

The enivronment within a structural fire can exceed 500F with 3 to 4 minutes with the potential for flashover (approcimately 1,110F) to occur within 5 minutes.

32
Q

According to the Company Comander book and NFPA what is the upper human survivability limit or temperature? PG 292

A

The upper human survivablilty limit is 212*F according to the NFPA.

33
Q

According to the Company Comander book, what questions should the company officer ask when conducting an occupant survivability profile? PG 292

A

1) Are Occupants suspected of being or known to be trapped?
2) Is it reasonable to assume that the occupants are still alive?
If the answers are no then the responders should take a different approach.

34
Q

According to the Company Comander book, what does CRM stand for? PG 293

A

Crew Resource Management

35
Q

According to the Company Comander book, what are the International Association of Fire Chiefs Rules of Engagement for Firefighter Survival? PG 294

A
  1. Size up your tactical area
  2. Determine the occupant survival profile
  3. DO NOT risk your life for unsaveable lives or prop
  4. Extend LIMITED risk to protect SAVABLE property
  5. Extend Vigilant and Measured risk for SAVABLE lives
  6. Go in together, stay together, come out together
  7. Continuous awareness air, situation,location, conditions
  8. Constantly monitor communications
  9. Required to report unsafe practices and condtions
  10. Required to abandon position before deteriorating condtions can harm you
  11. Declare a May Day as soon as you THINK you are in dange
36
Q

According to the Company Comander book, what are the International Association of Fire Chiefs Rules of Engagement for Incident Commanders for Firefighter Safety? PG 294

A
  1. Rapidly obtain a 360 degree size-up
  2. Determine the occupant survival profile.
  3. Conduct an initial risk assessment and implement a SAFE ACTION PLAN
  4. If you do not have the resources to safely support and protect firefighters - defensive strategy
  5. D0 NOT risk firefighter lives for what can’t be saved
  6. Extend LIMITED risk to protect SAVABLE property
  7. Extend Vigilant and Measured risk to protect and rescue SAVABLE lives
  8. Act upon reported unsafe practices and conditions. Stop, evaluate, and decide.
  9. Maintain frequent 2- way communications, keep interior crews informed of conditions
  10. Obtain frequent progress reports and revise the action plan
  11. Ensure accurate accountability of all fire fighter locations and status
    12 If, after completing primary search, little or no progress towards fire control, go defensive
  12. Always have a rapid intervention team in place at all working fires
  13. Always have firefighter rehab services in place at all working fires
37
Q

According to the Company Comander book, what is the effective span of control range? PG 299

A

An effective span of control ranges from three to seven subordinates per supervisor, depending upon a number of variables, with five considered the optimum number.

38
Q

According to the Company Comander book, the number of subordinates can have a higher span of control if . . . pg 299

A

1) Subordinates are within sight of the supervisor and able to communicate with each other.
2) Subordinates are performing the same or similar functions.
3) Subordinates are skilled in performing the assigned task.

39
Q

According to the Company Comander book, incident scene management should reflect what overall incident priorities? PG 300

A

These priorities are always considered in the following order:

1) Life Safety
2) Incident Stabilization
3) Property Conservation

40
Q

According to the Company Comander book, Size-up is the ongoing process of evaluating an emergency situation to determine. . . .? PG 300

A
  • What has happened (nature and scope of the incident)
  • What is happening
  • What is likely to happen
  • What resources are available with the initial responce
  • What actions are necessary to effect control
  • What additional resources will be needed to mitigate the incident
41
Q

According to the Company Comander book, upon arrival, the first-arriving company officer as the initial Incident Commander will normally. . … PG 301

A
  • Establish command and communicate who is command
  • Perform a 360-degree check or delegate as part of scene size-up
  • Determine offensive or defensive mode
  • Assign tasks
  • Begin completeing the organization’s tactical worksheet
42
Q

According to the Company Comander book, Lloyd Layman described the following considerations needed for analyzing any emergency situations? PG 301

A
  • Facts - Things that are true
  • Probabilities - Things that are likely to happen
  • Own situation - Officer’s own knowledge about the situation
  • Decision - Initial use of resources followed by supplemental resoource needs.
  • Plan of operation - Information compiled into incident action plan
43
Q

According to the Company Comander book, heat moves from warmer objects to cooler objects at a rate that is related to the temperature differential of the objects and the thermal conductivity of its material. True or False: The greater the temperature differences between objects, the more rapid the transfer rate. PG 307

A

True: The greater the temperature differences between objects, the more rapid the transfer rate.

44
Q

According to the Company Comander book, What are indicators of rapid fire developement? PG 309

A
  • Smoke rapidly exiting doors, windows or other openings
  • Doors forced open into the structure as fresh air if rapidly drawn in
  • Smoke under pressure pulsing out of openings
  • Heavily smoke-stained or cracked window glass
  • Rapid lowering of the neutral plane
  • Rapid rising and lowering of the smoke layer
  • Rapid change in smoke color to black
  • Rapid change in temp within the compartment
  • Yellow or orange flames at the ceiling moving away from the main body of fire
  • Smoke being sucked back into the structure
45
Q

According to the Company Comander book, what are factors that affect fire development? PG 312

A
  • Fuel type and amount of surface exposure
  • Availability and location of additional fuel in relation to the fire location
  • Compartment colume and ceiling height
  • Ventilation and changes in ventilation
  • Thermal properties of the compartment
  • Ambient conditions
  • Fuel load
46
Q

According to the Company Comander book, what is Fire Chief Lloyd Layman’s RECEO-VS model? PG 322

A 
Rescue
Exposures
Confinement
Extinguishment
Overhaul
Ventilation
Salvage
47
Q

According to the Company Comander book, the Operational Planning “P” describes an ICS planning process that focuses on what 5 first steps of the NIMS-ICS planning process? pg 327

A

1 - Understand the situation (Size-up)
2- Establish incident objectives and strategies
3 - Develop the plan of action (IAP)
4- Prepare and disseminate the plan (make assignments)
5 - Evaluate and revise the plan

48
Q

According to the Company Comander book and Book I of Fire Protection Publications’ what are the command options available to the first arriving company officer? PG 331

A
  • Investigation
  • Fast attack
  • Command Post
  • Operational mode (offensive, deffensive)
49
Q

According to the Company Comander book, if appropriate, what are the activities that may be included in incident termination? PG 335

A
  • Conducting medical evaluations of incident personnel
  • Retrieving equipiment used used in the operation
  • Releasing appropriate units and returning them to service
  • Determining the cause of the incident
  • Releasing the scene to those responsible for the property
50
Q

According to the Company Comander book, what two important activities may the company commander participate in once the incident has been terminated? PG 335

A
  • Determine the cause of the incident

- Prepare a Postincident analysis (PIA)

51
Q

According to the Company Comander book, when managing change issues, what two forces can originate change? PG 361

A

1 Interanal

2 External

52
Q

According to the Company Comander book, the prospect of change may cause people to go through what 4 change process stages?

A
  1. Denial
  2. Resistance
  3. Exploration
  4. Commitment
53
Q

According to the Company Comander book, the types of change that an organization may have to undergo include: PG 361

A
  • Strategic
  • Structure
  • Technology
  • People
54
Q

According to the Company Comander book, what are the 5 steps to facilitate change in an organization? PG 364

A

1 Recognize the need for change

  1. Identify resistance and address it
  2. Plan the change interventions
  3. Implement the change
  4. Control the change
55
Q

According to the Company Comander book, the binding interests within fire and emergency services groups may include. . . . PG 374

A
  • Desire to serve the community
  • Sense of profesionalism
  • Sense of adventure
  • Affiliation with a high-risk profession
56
Q

According to the Company Comander book, what are the five stages of group developement?. PG 376

A
  • Forming
  • Storming
  • Norming
  • Performance
  • Adjourning
57
Q

According to the Company Comander book, what are the 3 levels of progressive discipline? PG 388

A
  • Preventative Action/ Oral Reprimand
  • Corrective Action / Written Reprimand
  • Punitive Action / Fines, Suspensions, Termination, etc
58
Q

According to the Company Comander book, at the conclusion of an investigation, what are the four generally accepted classifications of fire cause? PG 420

A
  • Accidental
  • Natural
  • Incediary
  • Undetermined
59
Q

According to the Company Comander book, what are the 3 human factors that contribute to accidents? PG 455

A
  • Improper Attitude
  • Lack of knowledge or skill
  • Physically unsuited

Company Officer (12 decks)

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