Finals: G1 Training and Development

Question 1

is the “systematic acquisition of skills, rules. concepts, or attitudes that result in improved performance” (Goldstein & Ford, ).

Answer 1

Training

Question 2

is to determine those organizational factors that either facilitate or
inhibit training effectiveness.

Answer 2

Organizational Analysis

Question 3

This analysis is used to know the ratings on a particular dimension for most employees may indicate that additional training in that dimension is needed.

Answer 3

PERFORMANCE
APPRAISAL SCORES

Question 4

This analysis is used to know the ratings on a particular dimension for most employees may indicate that additional training in that dimension is needed.

Answer 4

PERFORMANCE
APPRAISAL SCORES

Question 5

Once training needs have been
determined, the first step in developing a training program is to ___________ for the training. It is important that these are obtainable given the time and resources allocated to the training.

Answer 5

Establishing goal and objectives

Question 6

• with this, an employee participates in a training program that is designed to increase a particular skill an employee needs either to be promoted or to receive a pay raise.

Answer 6

skill-based pay

Question 7

• Employees will be more motivated to learn when the training program is interesting. As a resulte trainers who are not effective presenters do not last Long

Answer 7

Interest

Question 8

• another essential aspect of motivating employees to learn is to provide feedback.

Answer 8

Feedback

Question 9

providing Incentives for Learning.
Employees motivated to learn perform better in training than their less motivated counterparts (mathieu, Tannenbaum, & Salas, 1992). • This motivation to learn is often related to the perception that there is an incentive leogo, a pay raise or job advancement) to learning.

Answer 9

MOTIVATING EMPLOYEES TO PERFORM WELL
IN TRAINING

Question 10

with this either of the staff or outside consultant will provide the training

Answer 10

conducting classroom training

Question 11

Are utilized when a training program
occurs frequently and the cost of hiring an external trainer is challenging. Additionally, if the training content is highly tailored to the organization. external trainer
availability may be limited, necessitating the use of in-house resources.

Answer 11

IN-HOUSE TRAINERS

Question 12

Are brought in when the organization’s internal trainers lack proficiency in a particular area or when the amount of cost in developing a training program internally exceed thar contracting with an ____ can be applied.

Answer 12

external trainer

Question 13

The benefits include reduced costs, access to high-quality training facilities, renowned faculty availability, and the potential for employees to earn college credit upon completing the training.

Answer 13

LOCAL UNIVERSITIES

Question 14

Where will the training be held?

Answer 14

hotel, university, or conference center

Question 15

Where will the training be held?

Answer 15

hotel, university, or conference center

Question 16

HOW LONG SHOULD THE TRAINING
ВЕ? (Explain)

Answer 16

• A weeklong training session is more cost-efficient than ten half-day sessions over a month.
• many employees find 40 hours of training in a week engaging.

Question 17

• Plays an important role in developing a training program
• Considers the size, demographics, and the ability of the audience

Answer 17

adjusting to audience

Question 18

Have a clear financial benefit over live lectures when the training session is repeated frequently

Answer 18

Video Tapes

Question 19

This can be done by the trainer introducing himself or by another person doing the introduction.
The introduction should be short and should establish the credentials of the trainer. The length of the introduction depends on the time allocated for the training and the extent to which the audience already knows the trainer.

Answer 19

Introducing the trainer and the training session

Question 20

Introductions such as asking each trainee to introduce the person next to him or her, or having a scavenger hunt in which trainees are given a list of questions (e.go, “Who likes baseball?” “Who has a daughter?”) and are asked to mingle with the other trainees to obtain answers to the questions.

Answer 20

Using Icebreakers and Energizers

Question 21

Though this is not a public speaking text, here are some tips you might find useful in making a training
presentation:
- make eye contact with the audience.
- Use gestures effectively. That is, don’t wave your hands or use other
gestures unless they help make a point.

Answer 21

Making the Presentation

Question 22

Though this is not a public speaking text, here are some tips you might find useful in making a training
presentation:
- make eye contact with the audience.
- Use gestures effectively. That is, don’t wave your hands or use other
gestures unless they help make a point.

Answer 22

Making the Presentation