Final Review Flashcards
Lightweight, economical, standard interior
20 gauge casket
What type of casket might excelsior be used in?
Cloth covered (basic)
What are the 3 types of transfer containers?
Air Tray
Ziegler Case
Combination Case
Latch closure is on what type of casket?
Gasketed casket
What are the metal casket finishes?
Brushed, Crinkled, Matte
What documents do you need for international shipping?
Apostille
Letter confirmation of no communicable diseases
Death Certificate copy
Burial Transit Permit
Official seal
What type of lighting is best to use in a selection room?
Indirect, Incandescent, Recessed
What is required by the FTC to give to the family?
GPL
Funeral Purchase Agreement
(? CPL)
How do we air seal a vault?
Lower dome over base
A part of the casket handle attached to the lug or arm and held by a casket bearer when moving and positioning a casket
Bar
What is the time limit for filing for the V.A. “Application for Burial Benefits”?
2 years after DOD or cremation/burial
Molding along the lowermost edge of the body panels
Base Molding
How do we define a state metal casket?
90 degree angle, vertical sides, parallel
Measures thickness of ferrous metals
Gauge
What are the type of non ferrous metals?
Bronze and Copper
Pricing method we must use on GPL
The method of price quotation by which each unit of goods and services is priced separately
Itemization
A tightly drawn casket interior style
Tailored
In an oversized casket, width is increased by __________ inches per __________
2
X
What are the casket interiors?
Satin, Crepe, Velvet
The number of times sales in a given price bracket occur over a fixed period of time
Sales Frequency
What is the standard length of a wood casket?
6’3”
What is the standard length of an adult metal casket?
6’6”
What is the equation for the Merchandise Value Ratio
Whole sale Cost / Service and Merchandise = MVR
Act for motivating people toward achieving goals
Management
What is the formula for Consumer Value Index?
Wholesale Cost / Retail Price = CVI
Group of customers that have unsatisfied needs
Market
What is the name of the premium hardwood?
Mahogany
Which wood is stained in a red hue
Cherry
Wood that comes from cone bearing trees
Coniferous
Finer quality than inexpensive base
Laminate
A cap opening style in which the rim (ogee), crown, and pies are formed with a transverse cut in the cap, thereby forming a one piece lid for the casket
Full Couch
Objectives changed as needed
Controlling
A subdivision of a cemetery containing several lots
Block
Ability to give good presentation
Product Knowledge
Pricing method where markups will vary
Graduated Recovery
A recess or space in a columbarium used for the permanent placing of cremated remains
Niche
An object, usually of one piece, used to identify individual graves
Marker
A cemetery or section of a cemetery with only flush to the ground type markers
Memorial Park
An above ground structure or building containing crypts or vaults for entombment of caskets; may also include niches for cremated remains
Mausoleum
A structure, room, or space in a mausoleum or other building containing niches or recesses used to hold cremated remains
Columbarium
A physical object designed for the purpose of remembering an individual, event, or group
Memorial
Main part of a monument. The upright portion above the base where the inscription is located
Die
A structure, usually of stone or metal, erected to commemorate the life, deeds, or career of a deceased person; derived from the latin word meaning “to remind”
Monument
An inscription placed on a monument to commemorate the deeds or qualities of the deceased
Epitaph
The lower or supporting part of a monument. In some monuments there may be a first, second, and third
Base
Is the statement of goods and services required?
Yes
A management function which compares organization and individual performance with predetermined standards or expected results is known as:
Evaluating / Controlling
The statistical study of human populations with respect to their size and density, distribution, composition, and income is known as demographics?
Yes
