final exam- chapter 12

Question 1

the professional trade association for the facility
management field

Answer 1

International Association of Venue Managers (IAVM)

Question 2

Early NFL teams played in what stadiums before they were built?

Answer 2

baseball

Question 3

Hockey owners followed the lead of baseball
owners and built arenas to host their teams

Answer 3

1927

Question 4

Needed to fill empty seats in arenas on non-hockey
nights

Answer 4

Hosted boxing matches on some nights

Question 5

Intercollegiate facilities are financed by

Answer 5

private donations, endowments, student fees, fundraising campaigns, and in the case of public institutions, public grants

Question 6

types of public facilities

Answer 6

arenas
stadiums
convention centers
university venues
metropolitan
local civic

Question 7

Venues like these are generally referred to as a must
play based on the size of the potential audience

Answer 7

metropolitan

Question 8

TIF stands for

Answer 8

tax-increment financing
a specific square mileage of land
around the facility

Question 9

Hard taxes include

Answer 9

taxes on local income, real
estate, personal property, and general sales and
often require voter approval because the burden of
payment becomes that of the public

Question 10

Soft taxes include

Answer 10

added taxes to car rentals, taxis,
hotels/motels, restaurants, “sin” (alcohol, tobacco,
gambling, etc.), and players (additional tax imposed
on visiting professional athletes) and affects a much
smaller portion of taxpayers, making it easier to levy

Question 11

Sport facilities are thought to improve the local
economy in four ways:

Answer 11

1. Building a facility creates construction jobs
2. People who attend games or work for the team
   generate new spending in the community,
   expanding local employment
3. Team attracts tourists/companies to the host city
4. New spending has a “multiplier effect” as
   increased local income causes still more new
   spending and job creation

Question 12

Facility ownership generally falls into three categories:

Answer 12

1. Community or state, which may have a “plethora of
   regulations and procedures in place”
2. Colleges, where “funding is based on continued
   student growth, gifts, and institutional subsidies”
3. Private facilities, whose motive is solely for profit

Question 13

Management staff goal:

Answer 13

To provide a clean, safe, and
comfortable environment for patrons

Question 14

Functions of facility management

Answer 14

Security, cleanup, marketing and sales,
scheduling and booking, operations, event promotions,
and finance and box office operations

Question 15

Private management

Answer 15

Provides expertise with
dedicated personnel and network of facilities that
create leverage in cultivating key event relationships
and in-turn event bookings

Question 16

task for promoting

Answer 16

Keep financial risks low and profit margins high

Question 17

task for promoting

Answer 17

Keep financial risks low and profit margins high

Question 18

Co-promotional model

Answer 18

Facility and promoters split the
risk and revenue

Question 19

Rental agreements

Answer 19

Promoters pay specified amount
up front and other costs covered by promoter

Question 20

Ticket rebate

Answer 20

Surcharge on ticket that goes to facility

Question 21

Ancillary revenue

Answer 21

Sale of food, beverage, parking,
fees, and sponsorships

Question 22

Marketing fund

Answer 22

Profits from other shows put aside to
invest in future programs

Question 23

Crowd management plan

Answer 23

Categorizing the type of
event; knowing surrounding facilities and/or
environment; being aware of team or school rivalries,
threats of violence, the crowd size and seating
configuration; having an existing emergency plan; and
using security personnel and ushers