Final Exam Chap 4 Flashcards

Attitudes and Job Satisfaction

1
Q

Two different responses to job dissatisfaction

A

active: something the person can do something about
passive: when the person chooses not to respond in an active way

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2
Q

Affective

A

the emotional part of an attitude

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3
Q

Affective Commitment

A

Employee’s emotional attachment to an organization

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4
Q

Attitude

A

A psychological tendency that is expressed by evaluating a particular entity with some degree of favor or disfavor

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5
Q

Behavioral

A

An intention to act based upon the cognitions and affect experienced

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6
Q

Career Adaptability

A

A psychosocial construct that denotes an individuals resources for coping with current and anticipated tasks, transitions, traumas in their occupational roles”

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7
Q

Cognitive

A

Describes a statement of belief about something

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8
Q

Cognitive Dissonance

A

Incompatibility between two or more attitudes and behavior

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9
Q

Constructive

A

A positive or negative response to job dissatisfaction

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10
Q

Continuance Commitment

A

Degree to which an employee is aware of the costs of leaving the organization

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11
Q

Destructive

A

A positive or negative response to job dissatisfaction

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12
Q

Employee Engagement

A

The investments of an individual’s complete self into a role

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13
Q

Job Involvement

A

How much an employee identifies with his or her job and views his or her performance at work as an essential part of his or her self-esteem

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14
Q

Job Search Envy

A

A situational form of envy specific to the job search domain

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15
Q

Normative Commitment

A

Moral obligation to stay with the organization because it is the right thing to do

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16
Q

Organizational Commitment

A

An employee’s desire to remain a member of an organization

17
Q

Perceived Organizational Support

A

When employees pay attention to whether the organization values their contributions and cares about their well-being

18
Q

Psychological Empowerment

A

Intrinsic task motivation manifested in a set of four cognitions reflecting an individuals orientation to his or her work role: Competence, impact, meaning, and self-determination

19
Q

Four dimensions of psychological empowerment?

A

meaning, competence, self-determination, impact

20
Q

Four C’s of Career adaptability

A

Concern, control, curiosity, and confidence