Filling Out the 28e

Question 1

A mom is filling out the 28e for her 3-year-old daughter (her dad died). She comes across section 1 it asks for “relationship to the deceased”. What is she supposed to put down in that area?

Answer 1

DAUGHTER!!! not wife!!!!

Question 2

A mom is filling out 28e for her 3-year-old daughter (who is in our system and has a Thrivent id of 500100600)

Answer 2

DO NOT write down the daughter’s Thrivent id, it’s asking for the dead dad’s Thrivent id

Question 3

In the MCC, I wasn’t able to disclose/provide full contract numbers, just the last 3 digits of a contract number

Answer 3

BUT in the death claims area, you are allowed to give the beneficiary a full contract number if he needs it to complete the 28e

Question 4

The caller has questions about the Guaranteed Lifetime Withdrawal Benefit, he wants to know more about it. How would you help him?

Answer 4

Do not try to figure this out for yourself, it’s impossible! Call the examiner for an answer to his question

Question 5

A beneficiary, when filling out his 28e, can use his proceeds to directly pay off a…

Answer 5

a loan, an internal loan to be specific (a Thrivent loan) this would be done in section 3 page #3

Question 6

When it comes to section 3, choosing FPDA, what is the payment date?

Answer 6

It is the date on which Thrivent will process the FPDA, NOT the day on which the bene will receive his first payout. It will be issued the next business day

Question 7

If the bene is choosing “continue payments” or “take payments more rapidly” he will need the form…

Answer 7

9386C and 9386 respectively

Question 8

The claimant is synonymous with…

Answer 8

beneficiary. Beneficiary and claimant are one and the same

Question 9

the beneficiary wants to transfer their (deceased) spouse’s annuity funds into his/her own contract.

Answer 9

Fill out “Transfer of qualified funds” area in section 3

Question 10

When would the beneficiary need to complete section #11?

Answer 10

NEVER! Section 11 is for the FP

Question 11

Which sections need to be completed always, no matter what the beneficiary elects?

Answer 11

Section 1, section 2, and section 9 (signature)

Question 12

If the claim kit doesn’t mention anything about the RMD…

Answer 12

Then you can rest assured the beneficiary does not need to satisfy an RMD for the deceased

Question 13

Section #8 of the 28e is for…

Answer 13

Establishing your beneficiary. Don’t wanna leave that money in limbo, now do we?

Question 14

Section 6 is for…

Answer 14

Witholding taxes

Question 15

Section 5 is for…

Answer 15

Required Minimum Distribution

Question 16

In what situations would it be necessary for the beneficiary to complete section #10?

Answer 16

If the beneficiary elected DISO or FPDA

Question 17

“Transfer of Qualified Funds”

Is this a new product? √ yes (oh no! beneficiary doesn’t have a contract number. What do we do?)

Answer 17

No contract #? No problem! Just write “new application” where it asks for the contract number

Question 18

Section 6 is only ever necessary to fill out if…

Answer 18

If the death benefit is taxable. For a life insurance policy (which is almost never taxable) section 6 wouldn’t need to be completed

Question 19

Form 9368 is a…

Answer 19

its an application for a new settlement option

Question 20

Form 9368c is needed if that death benefit money is going to….

Answer 20

going to fund another (existing) Thrivent product

Question 21

If a trustee or a mom or a dad is filling out the 28e, what’s important to remember in section #9?

Answer 21

Important to, after applying signature, note in what capacity you are signing the document (i.e. “legal gaurdian” or “trustee”)