12/20 First Day of Mentoring

Question 1

In what Folder is the document “Reassignment of a Claim” found?

Answer 1

Answer: Systems

Question 2

An FPDA has a (blank) % interest rate

Answer 2

3 %

Question 3

An FPDA, once the balance falls below $1,000…

Answer 3

Then all funds have to be cashed out

Question 4

How long will it be until I receive my payments via Electronic Funds Transfer?

Answer 4

2-4 days approx (assuming that the paperwork has been received and it is in good order)

Question 5

How long will it be until I [the beneficiary] receive my check?

Answer 5

7-10 business days (from the day that we receive her bene claim paperwork)

Question 6

What’s the problem with these 3 things under “receive an income”?

Fixed Period Settlement Option

Specified Amount Settlement Option

Single Life Income

Answer 6

You cannot make withdrawals at any time that you want, and you cannot surrender it (for the cash value) …I mean technically you can but there is a penalty

Question 7

The examiners do not have access to…

Answer 7

session history. THAT’S why we file rout stuff all the time in the death claims

Question 8

For the Funeral Home Assignment, the beneficiary needs what information on the funeral home assignment forms?

Answer 8

• Name
• DOB
• Address
• Phone #
• SSN