February

Question 1

How should all checks be passed on?

Answer 1

In person, immediately.

Question 2

If you are fwd of the wings who should you pass checks on to?

Answer 2

The FSM

Question 3

If you are aft of the wings who should you pass your checks on to?

Answer 3

The CSS

Question 4

Once the CSS has been notified of checks what should they do?

Answer 4

Pass all checks on to the FSM.

Question 5

When checking your crew seat what 4 physical checks must be carried out?

Answer 5

1. Sit in their crew seat
2. Adjust, fasten, and release seatbelt/harness
3. Ensure seat pan retracts automatically
4. Fasten and restow seatbelt/harness

Question 6

If a crew member is unable to secure themselves into the crew seat what are the next steps?

Answer 6

The FSM/Captain must be advised and crewing must be contacted. The crew member will be stood down discreetly without prejudice and crewing must management will discuss the next steps with the crew member.

Question 7

How are the interphones checked?

Answer 7

The left hand side crew member calls the right hand side crew member. The right hand side crew member will then call the left hand side crew member back.

Question 8

How are the PAs checked?

Answer 8

Each CCM to check PA function works.

Question 9

Which doors must be manned without exception when the aircraft is parked on the ground, passengers boarding?

Answer 9

L1, L2, L3, L4.

Question 10

When can left hand side crew members walk away from a door when it must be manned?

Answer 10

For safety reasons such as assisting a passenger stowing a bag that may otherwise result in injury, closing overhead lockers once doors are closed for departure or after dis-insecting of the cabin has taken place.

Question 11

What should right hand side crew and additional crew be doing when doors are being manned?

Answer 11

They should be positioned throughout the cabin to assist and pro-actively encourage passengers to stow their bags.

Question 12

How should wheelie bags on the A350 and B787 be stowed?

Answer 12

On their sides with wheels to the back of the locker.

Question 13

What manual handling principles should cabin crew follow at all times?

Answer 13

1. Use your big engines
2. Inside your base
3. Turn don’t twist
4. Dip n’ Drive

Question 14

What pre-flight checks apply to ALL pieces of equipment?

Answer 14

1. Correct stowage
2. Correct quantity
3. Security check

Question 15

How are the PAs tested?

Answer 15

Each cabin crew member to make a PA by dialling 40 PTT
Emergency PA tested

Question 16

What are the 4 manual handling principles?

Answer 16

1. Use your big engines
2. Turn don’t twist
3. Stay inside your base
4. Dip n’ drive

Question 17

What is the minimum crew the A330 is permitted to fly with? What about in exceptional circumstances? NEO

Answer 17

8, 7 in exceptional circumstances.

Question 18

Where do CM1 (FSM) and CM10 sit? NEO

Answer 18

L1

Question 19

Where do CM2 and CM9 sit? NEO

Answer 19

L2

Question 20

Where does CM3 sit? NEO

Answer 20

L3

Question 21

Where does the CSS and CM4 sit? NEO

Answer 21

L4

Question 22

Who sits in Galley 4? NEO

Answer 22

CM12 and CM13

Question 23

Where does CM8 sit? NEO

Answer 23

R4

Question 24

Where does CM7 sit? NEO

Answer 24

R3

Question 25

Where does CM6 and CM11 sit? NEO

Answer 25

R2

Question 26

Where does CM5 sit? NEO

Answer 26

R1

Question 27

What are the 3 escape routes, in order to, for the flight deck?

Answer 27

Flight deck door, decompression evacuation panel, and escape hatch.

Question 28

How do you evacuate via the escape hatch?

Answer 28

1. Insert hand into recess 2. Grab the release handle 3. Pull down the handle 4. Move the hatch handle to open position until the locking indicator reaches red position 5. Pull the hatch inwards and downwards 6. A damper slows the hatch whilst opening 7. A knotted rope is stowed next to the hatch to evacuate the aircraft. 8. Evacuation is possible both sides of aircraft

Question 29

Where is the FAP located? NEO

Answer 29

L1