Facilitate groups

Question 1

What does facilitate mean

Answer 1

Someone who guides a person or group to do something more easily or finds the answer to a problem, by discussing things and suggesting ways to do things.

Question 2

Facilitation technique

Answer 2

Techniques used to assist groups in obtaining the best outcome. eg ice breakers, energisers.

Question 3

Individual goals

Answer 3

What each participant personally wants to achieve. eg learn a new skill or sport, do something with friends (socialise), improve fitness targets

Question 4

Group goals

Answer 4

What the group is focusing on to achieve collectively, eg reach performance targets, have fun and socialise, have all members participate

Question 5

Smart goals

Answer 5

Goals that are specific,measurable, achievable, relevant and timely

Question 6

Group dynamics and what they are affected by

Answer 6

The way individuals interact in a group situation.
Influenced by- decision making, conflict resolution, trust, respect, safety
Affected by group size, personalities, type of activity, desired outcomes, facilitator

Question 7

Barriers

Answer 7

An obstacle that prevents the achievement of something

Question 8

Group performance plan

Answer 8

A record of the groups discussions and activity outcomes.

Question 9

Conflict-resolution

Answer 9

Conflict resolution can be defined as the informal or formal process that two or more parties use to find a peaceful solution to their dispute

Question 10

What is smoothing

Answer 10

The accommodating agreement between conflicting parties is emphasised and the areas of disagreement are downplayed (win-lose)

Question 11

What is withdrawal

Answer 11

Conflict is postponed or avoided (Lose-Lose)

Question 12

Forcing

Answer 12

One party goes all out to win its position or argument while ignoring others needs and concerns (win-Lose)

Question 13

Compromise

Answer 13

Each party gives and takes, finding a solution that brings some degree of satisfaction to both parties (win-win)

Question 14

What is confrontation

Answer 14

The conflicting parties meet face to face and work together to reach an agreement that satisfies both parties concerns (win-win)

Question 15

Problem solving

Answer 15

The act of defining a problem, determining the cause, selecting alternatives and implementing the solution. Can be majority vote, compromise or arbitration

Question 16

Mentoring

Answer 16

Transferring knowledge from one individual to another through explanation and demonstration in the workplace

Question 17

Leadership

Answer 17

The person or people in charge of a group or organisation

Question 18

Negotiation

Answer 18

Discussion aimed at reaching an agreement

Question 19

What is forming

Answer 19

The initial stage of group development where the group is coming together for the first time

Question 20

What is storming

Answer 20

The second stage in group development where individuals become more comfortable with each other, and the group’s purpose is clearer. Conflict may arise from personality clashes or disagreement may occur on the best way to achieve success.

Question 21

What is norming

Answer 21

The third stage of group devolpment where the group members are aware of expectations, their roles and responsibilities within the group. Trust between participants is strengthened.

Question 22

What is performing

Answer 22

The fourth stage of group development where the group focuses on work tasks and no longer the groups organisation and how it will operate. The group works at its full potential making significant progress towards group goals.

Question 23

What is adjourning

Answer 23

The last stage of group development where the group has completed the task and they celebrate what they have achieved.