External influences - legislation Flashcards

1
Q

What are some external legal influences that impact businesses?

A
  • Employment law
  • health and safety
  • consumer protection
  • taxation (corporate and consumer)
  • minimum wage and pensions
  • advertising standards
  • other regulations
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

How are businesses impacted by employment law?

A
  • forces businesses to not be impartial in recruitment process
  • sick pay
  • equal pay
  • redundancy rights
  • gives employees the right to a trade union
  • forced pensions
  • must adhere to legislation provided for hours per week
  • can be more costly if businesses have to change parts of their organisation
  • clear contingency plans for employees welfare
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

How are businesses impacted by health and safety?

A
  • must be careful and trained intensely to reduce the chance of incidents which can lead to negative PR and law suits
  • may deter potential employees from joining
  • carry out risk assessments regularly
  • Have to make a health and safety policy
  • insurance?
  • have to maintain a healthy work environment that recognises the demand of employees
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

How are businesses impacted by consumer protection?

A
  • Cannot mislead customers
  • have to assure quality throughout businesses (circles, assurance or controls)
  • understand what customers expect (compare with competition and trends)
  • Have clear corporate objectives that are mandatory
  • Trade descriptions act
  • Weight and measures act
  • Sales of good act
  • Consumer credit act
  • good customer service and reliable refund policies
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

How are businesses impacted by taxation?

A
  • Force customers to carry burden from production (higher cost)
  • reduced profits
  • legal requirement that must be met if not = PR
  • Global diseconomies of scale if a business has differing taxes in various countries
  • Luxury products won’t be purchased
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

How are businesses impacted by minimum wage and pensions?

A
  • Businesses have to complete market research to understand the level of pay which acceptable
  • legal requirement
  • makes a business make a contingency plan
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

How are businesses impacted by the advertising standards?

A
  • Have to keep in the regulation by the ASA
  • Forces businesses to be sensible with the adverts created and the message
  • Can be positive or negative
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is the ASA?

A

Advertising standards agency, they are an authoritative organisation that have standardised what is acceptable in an advert.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What are the acts that businesses have to abide by?

A
  • Weight and measures act
  • Sales of good act
  • Trade descriptions act
  • Consumer credit act
  • Food and drugs act
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is the weight and measures act?

A

that the products sold by a business is accurate

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is the sales of good act?

A

states that the good must be satisfactory quality

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What is the trade descriptions act?

A

goods and services must perform how displayed

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What is the consumer credit act?

A

the protection of customers when borrowing money or buying on credit. This basically shows the customer when the installments will be and how much.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is the food and drugs act?

A

Makes sure that the food and drugs are safe

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What are some other regulations that impact businesses?

A
  • maternity and paternity rights
  • security and environmental requirements
  • information and privacy
How well did you know this?
1
Not at all
2
3
4
5
Perfectly