External Environment Flashcards

1
Q

Layers of the Business Environment (outside to inside)

A

The macro-environment
Industry or sector
Competitors and markets
The Organisation

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2
Q

PESTEL

A

Political
Economic
Social - Demographics
Technological
Ecological
Legal

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3
Q

Homogeneous Products

A

Products are the same

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4
Q

Heterogeneous Products

A

Products vary

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5
Q

Porter’s Five Forces (competition framework)

A

Bargaining power of supplier
Threat of Entry
Substitute Competition
Buyer Power
Industry Rivalry

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6
Q

The Value Net

A

Map of organisations that give opportunities
- Customers
- Complementors (sony music and MP3 players)
- Suppliers
- Competitors

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