Execute the Change Management Plan Flashcards

1
Q

How many steps are in 5.4 Execute the Change Management Plan?

A

There are 2 steps and 7 sub-steps.

They are:

  1. Execute, manage, and monitor implementation of the change management plan.
    - - 1.1 Execute resource plan
    - - 1.2 Execute comms plan
    - - 1.3 Execute sponsorship plan
    - - 1.4 Execute stakeholder engagement plan
    - - 1.5 Execute learning and development plan
    - - 1.6 Execute measurement and benefits realization
    - - 1.7 Execute sustainability plan
  2. Modify the CM plan as required
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is the purpose of 5.4 Execute the CM plan?

A

The purpose is to address the implementation processes for performing the change activities by monitoring, measuring, and controlling delivery against baseline plans.

The CM plan defines how internal controls will be applied. It involves managing people (stakeholders and sponsors) and other resources while developing employee competencies through learning, development, and knowledge transfer.

Executing the CM plan involves the alignment of strategic objectives. risk identification, and mitigation and modification of the plan as needed.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is Execute, manage, and monitor implementation of the CM plan?

A

This requires that all resources, strategies, timelines, comms, and learnings combine to carry out the intended purpose of the CM plan.

It applies the processes identified through assessments and analyses to the needs of completing tasks and activities of the CM plan.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What is 5.4.1.1 Execute the resource plan?

A

Executing the coordination of finances, people, information, and physical resources is necessary to ensure the delivery of the resource plan.

Inputs:

  • CM plan
  • Project schedule/plan
  • Resource plan

Outputs:

  • CM plan
  • Financial resources update/impact reports
  • Human resources update/impact reports
  • Information resources update/impact reports
  • Physical resources update/impact reports
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What is 5.4.1.2 Execute comms plan?

A

The success of a CM plan requires effective implementation of the comm plan.

Inputs:

  • Project plan
  • Comms plan
  • Stakeholder engagement plan

Outputs:
- Comms delivery

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What is 5.4.1.3 Execute sponsorship plan?

A

Sponsorship is most successful when leaders recognize the people side of change and visibly participate with stakeholders throughout the project. The change sponsor builds awareness directly with stakeholders regarding the need for the change.

Inputs:

  • Sponsorship plan
  • Comms plan
  • Stakeholder engagement plan

Outputs:

  • Sponsor activities
  • Sponsor competency building activities
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is 5.4.1.4 Execute stakeholder engagement plan?

A

Effective stakeholder engagement is critical to ensure the successful execution of the CM plan.

The stakeholder engagement plan establishes the tasks that need to be executed to ensure that all stakeholders understand and adopt the change.

Executing the plan will significantly reduce uncertain consequences and identify the benefits of the change for stakeholders. Effective execution enables stakeholders to adopt the change swiftly with lowered resistance while understanding its benefits to the org and the individual stakeholder.

Inputs:

  • Stakeholder engagement plan
  • Sponsorship plan
  • Comms plan

Outputs:

  • Stakeholder engagement activities
  • Sponsor engagement activities
  • Resistance management activities
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is 5.4.1.5 Execute learning and development plan?

A

Change initiatives require active management of the learning process to increase stakeholder skills and develop required competencies through appropriate learning activities.

Learning and development may include training and development activities as well as evaluations of knowledge, skills, and attitudes before and after the learning activities.

Inputs:

  • Learning and development plan
  • Change resources, roles, and responsibilities plan
  • Supporting learning and development materials (e.g., job aids)

Outputs:
KLearning and performance evaluation reports

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What is 5.4.1.6 Execute measurement and benefits realization?

A

Accurate measurements provide an indication of the level of stakeholder adoption, the degree of stakeholder preparedness (knowledge and ability), and the success of the change project.

The measurements should be communicated to all sponsors and project leads. Processes can be adapted based on the measurement of outcomes to ensure that goals are met.

Inputs:

  • CM plan
  • Measurement and benefits realization plan

Outputs:

  • Measurement and benefits realization reports
  • Benefits realization activities
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is 5.4.1.7 Execute sustainability plan?

A

Change must be continually managed to achieve sustained results through the adoption of the change and associated values, principles, and processes.

Executing the sustainability plan should trigger activities and mechanisms required to cultivate a culture that will sustain the change once it has been implemented, and determined to be effective. This helps ensure there is not a retreat to the prior current state condition.

Inputs:

  • Sustainability plan
  • Measurement baselines

Outputs:

  • Comms events
  • Benefits reviews
  • Business performance reports
  • Evaluations and reviews
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is 5.4.2 Modify the Change Management Plan as required?

A

The CM plan generally requires modifications throughout the change lifecycle in order to ensure that outcomes remain correctly aligned with the organization’s needs.

Change leaders need to review objectives and make the adjustments necessary to maintain momentum and deliver results. Adjustments may include adding, eliminating, or realigning change program components to reinforce the change or decrease or accelerate change in response to internal/external pressures.

Changes to deliverables should be controlled through formal procedures that are aligned with the org’s change control framework.

Once a change to the CM plan or strategy has been approved, then the decision should be communicated to all relevant stakeholders.

INputs:

  • CM Plan
  • Project schedule/plan

OUtputs:
- CM Plan (updated)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly