Exam Questions 1

Question 1

Ursa Major Solar is noticing a decrease in deals with a cross-sell opportunity type and want to share all cross-sell opportunities with a team of subject matter experts in their organization. The company has different roles, and the organization- wide default for Opportunity is set to Private.
How should the administrator accomplish this?

A. Enable territory management, assign the subject matter experts to the same. territory, and give them access to the records with manual sharing.
B. Change the organization-wide default for Opportunity from Private to Public Read/Write to open up access for the subject matter experts.
C. Add the subject matter experts to a public group and give them access to the records with a criteria-based sharing rule.
D. Create a new role for the subject matter experts and give them access to the records with an owner-based sharing rule.

Answer 1

C. Add the subject matter experts to a public group and give them access to the records with a criteria-based sharing rule.

Question 2

Cloud Kicks has the organization-wide sharing default set to private on the Shoe object. The sales manager should be able to view a report containing shoe records for all of the sales reps on their team. Which three items should the administrator configure to provide appropriate access to the report?
Choose 3 answers

A. Folder Access
B. Field-Level Security
C. Custom Report Type
D. Role Hierarchy
E. Report Subscription

Answer 2

A. Folder Access
B. Field-Level Security
D. Role Hierarchy

Question 3

Cloud Kicks needs to be able to show different picklist values for sales and marketing users. Which two options will meet this requirement?
Choose 2 answers

A. Two page layouts, one record type, two picklists
B. One page layout, two record types, one picklist
C. One record type, two profiles, one picklist
D. Two permission sets, one record type, one picklist

Answer 3

A. Two page layouts, one record type, two picklists
B. One page layout, two record types, one picklist

Question 4

A sales rep at Ursa Major Solar has launched a series of networking events. They are hosting one event per month and want to be able to report on Campaign ROI by month and series. How should the administrator set up the Campaign to simplify reporting?

A. Create individual Campaigns that all have the same name.
B. Use Campaign Hierarchy where the monthly events roll up to a parent Campaign.
C. Add different record types for the monthly event types.
D. Configure Campaign Member Statuses to record which event Members attended.

Answer 4

D. Configure Campaign Member Statuses to record which event Members attended.

Question 5

Northern Trail Outfitters wants emails received from customers to generate cases automatically. How should the administrator ensure that the emails are sent to the correct queue?

A. Configure Email-to-Case so emails are delivered to the correct queue.
B. Use a custom emall service to set the owner of the case upon creation.
C. Utilize a flow to identify the correct queue and assign the case.
D. Create an Escalation Rule to send cases to the correct queue.

Answer 5

A. Configure Email-to-Case so emails are delivered to the correct queue.

Question 6

Northern Trail Outfitters has hired interns to enter Leads into Salesforce and has requested a way to identify these new records from existing Leads. What approach should an administrator take to meet this requirement?

A. B. Set up Web-to-Lead for the interns’ use.
B. Create a separate Lead Lightning App.
C. Update the active Lead Assignment Rules.
D. Define a record type and assign it to the interns.

Answer 6

D. Define a record type and assign it to the interns.

Question 7

An administrator at DreamHouse Realty needs to create customized pages for the Salesforce mobile app. Which two types of pages could an administrator build and customize using the Lightning App Builder?
Choose 2 answers

A. Dashboard page
B. Record page
C. User page
D. App page

Answer 7

B. Record page
D. App page

Question 8

Cloud Kicks wants to track shoe designs by products because there can be multiple designs for one product across various stages. They need to know how many designs have been created for a given product on the product record. Which two steps should the administrator configure to meet this requirement? Choose 2 answers

A. Configure a custom lookup field for shoe designs on the Product object.
B. Use the standard object for designs.
C. Create a custom object for shoe designs.
D. Add a custom master-detail field for shoe designs on the Design object.

Answer 8

C. Create a custom object for shoe designs.
D. Add a custom master-detail field for shoe designs on the Design object.

Question 9

Cloud Kicks has a customer success agent going on leave and needs to change ownership on multiple cases. Which two users are able to fulfill this request?
Choose 2 answers

A. A user with a manager role above the agent.
B. A user with the System Administrator profile.
C. A user with Read permission on the account.
D. A user with the Manage Cases permission.

Answer 9

B. A user with the System Administrator profile.
D. A user with the Manage Cases permission.

Question 10

Cloud Kicks wants users to only be able to choose Opportunity stage closed won if the Lead source has been selected. How should the administrator accomplish this goal?

A. Configure a validation rule requiring Lead source when the stage is set to closed won only on the page layout.
B Change the Opportunity stage field to read
C. Make Lead source a dependent picklist to the Opportunity stage field.
D. Modify the Opportunity stage a dependent picklist to the Lead source field.

Answer 10

A. Configure a validation rule requiring Lead source when the stage is set to closed won only on the page layout.

Question 11

Ursa Major Solar has a path on Case. The company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from reverting the Case back to a previous status.
Which feature should an administrator use to fulfill this request?

A. Dependent Picklists
B. Predefined Field Values
C. Validation Rules
D. Global Value Picklists

Answer 11

C. Validation Rules

Question 12

team of support users at Cloud Kicks is helping inside sales reps make follow-up calls to prospects that filled out an interest form online. The team currently does not have access to the Lead object.
How should an administrator provide proper access?

A. Assign a new role
B. Set up Manual sharing
C. Create a new profile
D. Configure permission sets

Answer 12

D. Configure permission sets

Question 13

DreamHouse Realty regularly holds open houses for the selling of both houses and condominiums. For condominium open houses, there are a few extra steps that need to be taken. Agents need to be able to submit requests and receive approvals from the homeowners’ association.
How can the administrator ensure these extra steps only appear when creating open house records for condominiums?

A. Create two page layouts. Use processes and record type appropriate picklist values.
B. Create two page layouts, one with a House Status field to display the Condominium Status field.
C. Create one page layout. Use business processes to ensuind the other with a picklist values display.
D. Create one page layout. Use record typrocessinsuo ensure the proper status values display

Answer 13

A. Create two page layouts. Use processes and record type appropriate picklist values.

Question 14

The Support team at Ursa Major Solar occasionally views shipments from an application external to Salesforce. What is the best way to configure the UI to allow for this functionality?

A. Filter by a single shipment record type in the list view.
B. Add the Manage List Views permission for support users.
C. Use external objects and add a custom tab to the Support App for support agents.
D. Split views are only available on standard objects.

Answer 14

C. Use external objects and add a custom tab to the Support App for support agents.

Question 15

At Universal Containers, users would like to be able to share Salesforce records with other members of their team, while collaborating around general topics as well. Which are two considerations for enabling this functionality?
Choose 2 answers

A. Object layouts should be configured to include the groups related list.
B. The Add Record action must be configured in the group publisher.
C. An administrator needs to create a group to enable record sharing.
D. Collaboration groups are created automatically for every department.

Answer 15

B. The Add Record action must be configured in the group publisher.
C. An administrator needs to create a group to enable record sharing.

Question 16

The administrator for Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with issues. This screen should be visible from cases.
How should the screen flow be distributed?

A. Lightning Page
B. Component Filter
C. Home Page
D. Page Layout

Answer 16

A. Lightning Page

Question 17

Ursa Major Solar classifies its accounts as Silver, Gold, or Platinum Level. When a new case is created for a Silver or Gold partner, it should go to the Regular Support Queue. When an account is Platinum Level, it should automatically go to the Priority Support Queue. What should the administrator use to achieve this?

A. Escalation Rules
B. Assignment Rules
C. Workflow Rules
D. Case Rules

Answer 17

B. Assignment Rules

Question 18

The administrator at Universal Containers has a screen flow that helps users create new leads. When Lead Source is “Search Engine”, the administrator needs to require the user to choose a specific search engine from a picklist. If Lead Source is not “Search Engine”, this picklist should be hidden. What is the most efficient way for the administrator to complete this requirement?

A. Configure a picklist for Specific Search Engine, and use a validation rule to conditionally show only when Lead Source is “Search Engine”.
B. Use an assignment element, one for when Lead Source is “Search Engine” and one for everything else.
C. Use a conditional filter in the screen element to only show ‘Specific Search Engine field only when Lead Source is “Search Engine”.
D. Create a picklist for Specific Search Engine, and set conditional visibility so that It is only shown when Lead Source is “Search Engine”.

Answer 18

C. Use a conditional filter in the screen element to only show ‘Specific Search Engine field only when Lead Source is “Search Engine”.

Question 19

Sales reps miss key fields when filling out an opportunity record through the sales process. Reps need to move forward in stages but are unable to enter a previous stage. Which three options should the administrator use to address this need?
Choose 3 answers

A. Enable guided selling.
B. Configure Opportunity Path.
C. Mark fields required on the page layout.
D. Use validation rules.
E. Use Flow to mark fields required.

Answer 19

B. Configure Opportunity Path.
C. Mark fields required on the page layout.
D. Use validation rules.

Question 20

An administrator at Northern Trail Outfitters is creating a validation rule. Which two functions should the administrator use when creating a validation rule?
Choose 2 answers

A. Formula return type
B. Error message location
C. Rule active date
D. Error condition formula

Answer 20

B. Error message location
D. Error condition formula

Question 21

When a sales rep clicks a button on an opportunity, a simple discount calculator screen should be launched. Which automation tool should an administrator use to build this discount calculator screen?

A. Flow Builder
B. Platform Event
C. Process Builder
D. Workflow Rule

Answer 21

A. Flow Builder

Question 22

The sales director at Cloud Kicks wants to be able to predict upcoming revenue in the next several fiscal quarters so they can set goals and benchmark how reps are performing. Which two features should the administrator configure?
Choose 2 answers

A. Opportunity List View
B. Sales Quotas
C. Forecasting
D. Opportunity Stages

Answer 22

B. Sales Quotas
C. Forecasting

Question 23

Universal Containers has two sales teams, sales team A and sales team B. Each team has their own role in the role hierarchy. Both roles are subordinates of the same Manager role.
How should the administrator share records owned by sales team A with sales team B?

A. Hierarchical sharing
B. Criteria-based sharing
C. Use manual sharing
D. Owner-based sharing

Answer 23

D. Owner-based sharing

Question 24

An administrator at DreamHouse Realty wants an easier way to assign cases based on agent capacity and skill set.
Which feature should the administrator enable to meet this requirement?

A. Omni-Channel
B. Territory Management
C. Escalation Rules
D. Knowledge Management

Answer 24

A. Omni-Channel

Question 25

The Ursa Major Solar administrator is editing the page layout for a new custom object. A text area field is accidentally removed from the page layout, and it needs to be restored to the page layout. Which are two methods for achieving this goal?
Choose 2 answers

A. From the fields palette, drag the field into the same position.
B. Clone the layout from a different profile and use save as.
C. Restore from the recycle bin within 15 days.
D. Restore original page layout from a sandbox.

Answer 25

A. From the fields palette, drag the field into the same position.
D. Restore original page layout from a sandbox.

Question 26

An administrator at Universal Containers has been asked to prevent some users from accessing Salesforce from outside of their network. What are two considerations for this configuration?
Choose 2 answers

A. Restrict U2F Security Keys on the user’s profile to enforce login hours.
B. IP address restrictions are set on the profile for the org.
C. Assign single sign-on to a permission set to allow users to log in when outside the network.
D. Enforce Login IP Ranges on Every Request on the profile must be selected to enforce IP restrictions.

Answer 26

B. IP address restrictions are set on the profile for the org.
D. Enforce Login IP Ranges on Every Request on the profile must be selected to enforce IP restrictions.

Question 27

What are two considerations an administrator should keep in mind when working with Salesforce objects? Choose 2 answers

A. A new standard object can be created.
B. Standard objects are included with Salesforce.
C. Only standard objects support master-detall relationships.
D. Custom and standard objects have standard fields.

Answer 27

B. Standard objects are included with Salesforce.
D. Custom and standard objects have standard fields.

Question 28

DreamHouse Realty has an approval process. A manager attempts to approve the record but receives an error. What should the administrator review to troubleshoot this request?

A. Review the page layout to ensure the fields updated in the process are visible.
B. Update the field-level security to view on fields that are updated in the process.
C. Check if the user in the next approver is Inactive or missing.
D. Add a delegated approver for the next approver in the process.

Answer 28

C. Check if the user in the next approver is Inactive or missing.

Question 29

The administrator has created new users for ten new employees at Northern Trail Outfitters. Why are these users unable to view the account tab in the Salesforce org?

A. Organization-wide defaults are set to private.
B. Users’ profile requires a sharing rule for Accounts.
C. Users profile requires permission to the Account object.
D. Users’ roles are low on the role hierarchy.

Answer 29

C. Users profile requires permission to the Account object.

Question 30

AW Computing (AWC) occasionally works with independent contractors, who the company stores as Contacts in Salesforce. Contractors often change agencies, and AWC wants to maintain the historical accuracy of the record. What should AWC use to track Contacts?

A. Create a new Contact record for each agency.
B. Use a partner community to track the Contacts.
C. Enable Contacts to multiple Accounts.
D. Create a junction object to track many-to-many relationship.

Answer 30

C. Enable Contacts to multiple Accounts.

Question 31

At Cloud Kicks, sales reps use discounts on the opportunity record to help win sales on particular products. When an opportunity is won, they then have to manually apply the discount to the related opportunity products. The sales manager has asked if there is a way to automate this time-consuming task. What should the administrator use to deliver this requirement?

A. Prebuilt Macro
B. Approval Process
C. Flow Builder
D. Formula Field

Answer 31

C. Flow Builder

Question 32

What should an administrator use as an identifier when importing and updating records from a separate financial system?

A. Record ID
B. External ID
C. Auto-Number field
D. Rich Text field

Answer 32

B. External ID

Question 33

An administrator at Cloud Kicks wants to deactivate a user who has left the company. What are two reasons that would prevent a user from being deactivated?
Choose 2 answers

A. The user in a custom hierarchy field.
B. A user is the highest role in the role hierarchy.
C. The user is the sole recipient of a workflow email alert.
D. The user is part of a territory hierarchy.

Answer 33

A. The user in a custom hierarchy field.
C. The user is the sole recipient of a workflow email alert.

Question 34

Cloud Kicks wants to update a screen flow so that if the checkbox field High Value Customer is set to true, the first screen is skipped and the user is directed to the second screen. How should the administrator configure the decision element?

A. Use the equals operator and (IsGlobalConstant. True) as the value.
B. Use the contains operator and (IsGlobalConstant. False) as the value.
C. Use the equals operator and “High Value Customer” as the value.
D. Use the contains operator and “High Value Customer” as the value.

Answer 34

B. Use the contains operator and (IsGlobalConstant. False) as the value.

Question 35

Northern Trail Outfitters wants to calculate how much revenue has been generated for each of its marketing campaigns.
How should an administrator deliver this information?

A. Perform periodic data jobs to update campaign records.
B. Create a roll-up summary field on Opportunity to Campaign.
C. Add a Total Value field on Campaign and use a workflow rule to update the value when an opportunity is won.
D. Design a standard Campaign report and add the Value Won Opportunities in Campaign field.

Answer 35

D. Design a standard Campaign report and add the Value Won Opportunities in Campaign field.

Question 35

Ursa Major Solar wants to automatically notify a manager about any cases awaiting a response from an agent for more than 2 hours after case creation.
Which feature should an administrator use to fulfill this requirement?

A. Omni-Channel Supervisor
B. Assignment Rule
C. Formula field
D. Case Escalation Rule

Answer 35

D. Case Escalation Rule

Question 36

Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity.
Which tool should an administrator use to meet this requirement?

A. Workflow Rules
B. Path Key Fields
C. Dynamic Forms
D. Opportunity Processes

Answer 36

B. Path Key Fields

Question 37

Which two solutions could an administrator find on the AppExchange to enhance their organization?
Choose 2 answers

A. Customers
B. Consultants
C. Components
D. Communities

Answer 37

B. Consultants
C. Components

Question 38

The administrator at Cloud Kicks writes an assignment rule to send all cases created via email or the web to the Automated Cases Queue. Any manually created cases should be owned by the agent creating them; however, the manually created cases now show the administrator as the owner. What will the administrator find when troubleshooting this issue?

A. The Owner field is missing on the webform and email template.
B. Another assignment rule is giving ownership to the administrator.
C. An escalation rule is changing the case owner on case creation.
D. The Assignment Rule checkbox is selected by default.

Answer 38

D. The Assignment Rule checkbox is selected by default.

Question 39

Cloud Kicks has a custom object called Shipments. The company wants to see all the shipment items from an Account page. When an Account is deleted, the shipments should remain. What type of relationship should the administrator make between Shipments and Accounts?

A. Shipments should have a lookup to Account.
B. Accounts should have a master detail to Shipments.
C. Shipments should have a master detail to Accounts.
D. Accounts should have a lookup to Shipments.

Answer 39

A. Shipments should have a lookup to Account.

Question 40

Northern Trail Outfitters (NTO) has deployed my domain. The Chief Marketing Officer wants to make sure that all of the Salesforce users log in using the branded login URL. There needs to be a grace period for the user’s bookmarks to be updated. How should the administrator configure the policies in my domain settings?

A. Set the login policy to prevent login from https://login.salesforce.com
B. Set the login policy to require login from https://nto.my.salesforce.com
C. Set the Redirect policy to Do Not redirect.
D. Set the redirect policy to Redirect with a warning to the same page within the domain.

Answer 40

D. Set the redirect policy to Redirect with a warning to the same page within the domain.

Question 41

The service manager at Ursa Major Solar wants to let customers know that they have received their cases via email and their website. Medium-priority and high-priority cases should receive different email notifications than low-priority cases. The administrator has created three email templates for this purpose. How should an administrator configure this requirement?

A. Create one auto-response rule. Configure three rule entry criteria and set a filter for case priority. Select the appropriate email template for each rule entry.
B. Include three assignment rules that fire when cases are created. Add a filter for case priority. Select the appropriate emall template for each rule.
C. Configure one workflow rule that fires when cases are created. Add a filter for case priority. Select the appropriate emall template for the rule.
D. Add three auto-response rules. Configure one rule entry criteria for each rule and set a filter for case priority. Select the appropriate email template for each rule entry.

Answer 41

A. Create one auto-response rule. Configure three rule entry criteria and set a filter for case priority. Select the appropriate email template for each rule entry.

Question 42

Cloud Kicks users are seeing error messages when they use one of their screen flows. The error messages are confusing but could be resolved if the users entered more information on the account before starting the flow. How should the administrator address this issue?

A. Uncheck the End User Flow Errors box in Setup.
B. Create a permission set to allow users to bypass the error.
C. Use a fault connector and display a screen with text explaining what went wrong and how to correct it.
D. Remove validation rules so that the users are able to proceed without complete records.

Answer 42

C. Use a fault connector and display a screen with text explaining what went wrong and how to correct it.

Question 43

An analytics user at Cloud Kicks needs Read, Create, and Edit access for objects and should be restricted from deleting any records. What should the administrator do to meet this requirement?

A. Create and assign a permission set that includes Read, Create, and Edit access.
B. Assign the standard System Administrator profile to the analytics user.
C. Create and assign a custom profile with Delete access removed for each object.
D. Give the user View All access and assign them to the highest role in the role hierarchy.

Answer 43

C. Create and assign a custom profile with Delete access removed for each object.

Question 44

An administrator supporting a global team of Salesforce users has been asked to configure company settings. Which two options should the administrator configure?
Choose 2 answers

A. Login Hours
B. Currency Locale
C. Password Policy
D. Default Language

Answer 44

B. Currency Locale
D. Default Language

Question 45

Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days. How should the administrator complete this requirement?

A. Auto-Response Rules
B. Assignment Rules
C. Escalation Rules
D. Validation Rules

Answer 45

C. Escalation Rules

Question 46

The marketing team wants a new picklist value added to the Campaign Member Status field for the upsell promotional campaign. Which two solutions should the administrator use to modify the picklist field values? Choose 2 answers

A. Add the Campaign Member Statuses related list to the Page Layout.
B. Edit the picklist values for the Campaign Status in Object Manager.
C. Modify the picklist value on the Campaign Member Statuses related list.
D. Mass modify the Campaign Member Statuses related list.

Answer 46

A. Add the Campaign Member Statuses related list to the Page Layout.
C. Modify the picklist value on the Campaign Member Statuses related list.

Question 47

The VP of sales at AW Computing would like sales reps to check in with their top account every Monday. The VP would like a dashboard component to show the status of the check-ins. What should the administrator configure to remind the reps to contact their top account?

A. Use a process email alert on the account.
B. Add the email action to the page layout.
C. Enable the creation of recurring tasks.
D. Create a time-based workflow task.

Answer 47

C. Enable the creation of recurring tasks.

Question 48

An administrator is on a tight deadline to create dashboards for the sales and marketing teams at AW Computing. What should the administrator do to meet the deadline without increasing the budget?

A. Hire a consultant to build the custom dashboards.
B. Build the dashboards manually to meet the deadline.
C. Check the AppExchange for a prebuilt solution that can be easily customized.
D. Train someone on the sales and marketing teams to build dashboards.

Answer 48

C. Check the AppExchange for a prebuilt solution that can be easily customized.

Question 49

The marketing team at Ursa Major Solar wants to send a personalized email whenever a lead fills out the web-to-lead form on their website. They want to send different messages based on the Lead Industry field value. What should an administrator configure to meet this requirement?

A. Create an assignment rule to email the lead.
B. Add a public group and Process Builder to email the lead.
C. Configure an auto-response rule to email the lead.
D. Use a validation rule to trigger workflow to email the lead.

Answer 49

C. Configure an auto-response rule to email the lead.

Question 50

Northern Trail Outfitters has a custom quick action on Account that creates a new Case. How should an administrator make the quick action available on the Salesforce mobile app?

A. Add the Salesforce Mobile and Lightning Experience action to the page layout.
B. Modify compact Case page layout to include the action.
C. Create a custom Lightning App with the action.
D. Include the action in the Salesforce Mobile Navigation menu.

Answer 50

A. Add the Salesforce Mobile and Lightning Experience action to the page layout.

Question 51

The business development team at Cloud Kicks thinks the Account creation process has too many fields to fill out and the page feels cluttered. They have requested the administrator to simplify the process. Which automation tool should an administrator use?

A. Approval Process
B. Workflow Rule
C. Validation Rule
D. Flow Builder

Answer 51

D. Flow Builder

Question 52

Users at Cloud Kicks want to be able to create a task that will repeat every two weeks. What should an administrator do to meet this requirement?

A. Turn on Recurring Activities
B. Enable Creation of Recurring Tasks
C. Flow to create recurring tasks
D. Workflow rule to create recurring tasks

Answer 52

B. Enable Creation of Recurring Tasks

Question 53

Northern Trail Outfitters wants to update data with information from their data warehouse. What should an administrator do to accomplish this?

A. Use external object to match records between the systems.
B. Use the data loader to match records between the systems.
C. Use an unique ID field to match records between the systems.
D. Use an external ID field to match records between the systems.

Answer 53

A. Use external object to match records between the systems.

Question 54

The call center manager at Ursa Major Solar wants to provide agents with a case dashboard that can be drilled down by case origin, status, and owner. What should an administrator add to the dashboard to fulfill the request?

A. Dashboard Filter
B. Bucket Column
C. Dashboard Component
D. Combination Chart

Answer 54

A. Dashboard Filter

Question 55

Northern Trail Outfitters has two different sales processes: one for business opportunities with four stages and one for partner opportunities with eight stages. Both processes will vary in page layouts and picklist value options. What should an administrator configure to meet these requirements?

A. Validation rules that ensure that users are entering accurate sales stage information
B. Public groups to limit record types and sales processes for opportunities
C. Different page layouts that control the picklist values for the opportunity types
D. Separate record types and sales processes for the different types of opportunities

Answer 55

D. Separate record types and sales processes for the different types of opportunities

Question 56

The administrator at Northern Trail Outfitters has been using a spreadsheet to track assigned licenses and permission sets. What feature can be used to track this in Salesforce?

A. Login History
B. Permission Set Groups
C. Lightning Usage App
D. User Report

Answer 56

C. Lightning Usage App

Question 57

Sales reps at Ursa Major Solar are having difficulty managing deals. The leadership team has asked the administrator to help sales reps prioritize and close more deals. What should the administrator configure to help with these issues?

A. Einstein Opportunity Scoring
B. Einstein Search Personalization
C. Einstein Lead Scoring
D. Einstein Activity Capture

Answer 57

A. Einstein Opportunity Scoring

Question 58

Universal Containers created a new job posting on the first of the month. It triggered a process scheduled action that will send a Chatter post to the department VP in 30 days if the position is still open and the status is not equal to Interviewing. On the 10th of the month, an applicant interviews, and the job posting status is updated to Interviewing. What will happen to the Chatter post in this situation?

A. The pending Chatter post will be canceled.
B. The pending Chatter post will be sent in 30 days.
C. The pending Chatter post will be will be paused.
D. The pending Chatter post will be sent on the 10th of the month.

Answer 58

B. The pending Chatter post will be sent in 30 days.

Question 59

Users at Cloud Kicks are reporting different options when updating a custom picklist on the Opportunity object based on the kind of opportunity.
Where should an administrator update the option in the picklist?

A. Record type
B. Picklist value sets
C. Fields and relationships
D. Related lookup filters

Answer 59

A. Record type

Question 60

Cloud Kicks has the organization-wide defaults for Opportunity set to Private. Which two features should the administrator use to open up access to opportunity records for sales users working on collaborative deals? Choose 2 answers

A. Role hierarchy
B. Sharing set
C. Profiles
D. Sharing rules

Answer 60

A. Role hierarchy
D. Sharing rules

Question 61

Universal Containers requires that when an opportunity is closed won, all other open opportunities on the same account must be marked as closed lost.
Which automation solution should an administrator use to implement this request?

A. Workflow Rule
B. Flow Builder
C. Outbound Message
D Quick Action

Answer 61

B. Flow Builder

Question 62

Cloud Kicks is working on a better way to track its product shipments utilizing Salesforce.
Which field type should an administrator use to capture coordinates?

A. Geolocation
B. External lookup
C. Custom address
D. Geofence

Answer 62

A. Geolocation

Question 63

An administrator has been asked to change the data type of an auto number to a text field.
What should the administrator be aware of before changing the field?

A. Existing field values will be deleted.
B. Existing field values will remain unchanged.
C Existing field values will be converted.
D. Existing Auto Number field to Text is prevented.

Answer 63

B. Existing field values will remain unchanged.

Question 64

The administrator at Ursa Major Solar has created a custom report type and built a report for the sales operations team. However, none of the users are able to access the report. Which two options could cause this issue?
Choose 2 answers

A. The user’s profile is missing View access.
B. The report is saved in a private folder.
C. The custom report type is in development.
D. The org has reached its limit for custom report types.

Answer 64

A. The user’s profile is missing View access.
B. The report is saved in a private folder.