Exam 4 Flashcards
1
Q
Difference between Power and Influence
A
Power
-the ability to change other’s behavior
Influence
-the behaviors that change behaviors/attitudes of others
2
Q
What are Decision-making styles of a leader?
A
Show HOW a leader makes decisions, NOT WHAT a leader decides
3
Q
Which Conflict Resolution type provides the best results?
A
Collaboration
- high assertiveness
- high cooperation
4
Q
What is alternate dispute resolution
A
using 3rd party to solve your disagreement
- mediation
- arbitration(binding)
5
Q
What are 4 ways people lead in a Leadership Role
A
- lead through vision and values
- facilitate learning
- build business partnerships
- champion continuous improvement
6
Q
5 traits of the Great Man
A
- sociability
- integrity
- self-confidence
- intelligence
- determination
