Exam 301-310

Question 1

A mobile user is no longer able to access network resources. Jeff, the network technician, is unable to ping the user’s
workstation. Which of the following commands would MOST likely be used on that workstation to verify its current
network settings?

A. net share
B. hostname
C. ipconfig
D. tracert

Answer 1

C. ipconfig

Question 2

When Jeff, a technician, is troubleshooting a problem, which of the following is the NEXT step after verifying full
system functionality?

A. Establish a plan of action to resolve the problem and identify potential effects.
B. Implement the solution.
C. Establish a theory of probable cause.
D. Document findings, actions, and outcomes.

Answer 2

D. Document findings, actions, and outcomes.

Question 3

A network administrator suspects an employee of using the company’s Internet connection to download illegal content.
Which of the following can be used to inspect ongoing network traffic?

A. Syslog server
B. Toner probe
C. OTDR
D. Packet sniffer

Answer 3

D. Packet sniffer

Question 4

Zach, a network technician, is unable to remotely manage or ping certain layer 2 switches. To manage those devices
remotely, which of the following will MOST likely need to be configured?

A. IP address on the native VLAN interface
B. Port security
C. Port forwarding
D. IP addres on the fiber interface

Answer 4

A. IP address on the native VLAN interface

Question 5

A company is experiencing accessibility issues reaching services on a cloud-based system.
Which of the following monitoring tools should be used to locate possible outages?

A. Network analyzer
B. Packet analyzer
C. Protocol analyzer
D. Network sniffer

Answer 5

A. Network analyzer

A network analyzer is a useful tool, helping you do things like track traffic and malicious usage on the network.

Question 6

Kim, a technician, needs to locate a cable in an unorganized wiring closet. Which of the following tools will help her 
locate the cable? 
A. Protocol analyzer 
B. Cable tester 
C. Toner probe 
D. Punch down tool

Answer 6

C. Toner probe

Question 7

A technician wants to connect a new wireless router to a main network switch. Which of the following cable types would MOST likely be used to establish this connection?

A. Telephone
B. Parallel
C. Serial
D. CAT6

Answer 7

D. CAT6

Question 8

Lisa, a technician, is tasked to monitor various analog POTS lines for voice activity. Which of the following hardware
tools would be used?

A. Butt set
B. Toner probe
C. Wire mapper
D. Cable certifier

Answer 8

A. Butt set

Question 9

Jeff, a user, is having a problem with a POTS line. Which of the following tools would Jeff use to make sure the phone 
lines have a dial tone? 
A. Loopback plugs 
B. Butt set 
C. Cable certifier 
D. Toner probe

Answer 9

B. Butt set

Question 10

A supervisor requests that a technician downloads a MIB for a particular server.
Which of the following protocols requires MIBs?

A. IPSec
B. SSL
C. ISAKMP
D. SNMP

Answer 10

D. SNMP