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Principles II > Exam 3 Notes > Flashcards

Exam 3 Notes Flashcards

1
Q

After taking the first call, the person in charge should call the institution and determine what?

A

Call hospital and ask for the designated office
Find out status of death certificate
Try to get estimated time the body will be released

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2
Q

Any body that dies in a hospital must be cleared by whom?

A

Living Legacy

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3
Q

Any body that dies in a hospital must be cleared with Living Legacy. This is known a what?

A

Uniform Anatomical Gift Act

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4
Q

If the body is not embalmed within 48 hours of time of death, the body must be refrigerated at a max of what temperature?

A

44 degrees

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5
Q

When should the deceased be dressed?

A

Just prior to casketing

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6
Q

An institutional removal is from where?

A

Hospital, nursing home, medical examiner, hospice, etc

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7
Q

Always carry the remains how?

A

Head high, feet first

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8
Q

If not embalmed immediately, the remains should be

A

covered with a clean white sheet

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9
Q

Most professionals feel that cosmetic application should be done only

A

in the reposing room

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10
Q

Do not put jewelry on the deceased until the remains are

A

in the casket

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11
Q

When jewelry is to be interred with the deceased, be sure you have this happen

A

A family member witness the closing of the casket

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12
Q

One of the most important of all operations associated with the preparation of a remains for disposition is this

A

placement in the casket (Casketing)

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13
Q

On a full couch casket, the remains should be centered, utilizing this as a guide

A

the lid

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14
Q

The head can either be straight or up to ___ to the right

A

15 degrees

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15
Q

The head should always be higher than the chest, and the chest should be higher than this

A

the stomach

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16
Q

Adjust these to a neat, natural appearance

A 
Hands
Shirt collar
Suit coat
Dress
Sleeves
Waist sash
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17
Q

If the abdomen is sunken, pad beneath the clothing with this

A

Batting cotton

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18
Q

This almost always requires some padding

A

A thorough aspiration

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19
Q

This almost always requires some padding

A

A thorough aspiration

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20
Q

The utilization of a facility other than the funeral home for the wake and service, usually a public building, church etc (not a private residence) outside of the funeral home

A

Placing the deceased in state

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21
Q

Normally, the body should be placed perpendicular to the altar, with which end facing the altar?

A

The foot

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22
Q

In which case would the head end be facing the altar?

A

A priest

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23
Q

How should the pillow be placed in the casket when shipping remains?

A

Wrong side up and covered with plastic

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24
Q

The remains should be ________ completely when shipping

A

lowered

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25
Q

Paper or cotton can be placed over ________ to prevent lateral movement

A

Upper chest and under the elbows and sides

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26
Q

Always ________ on non-autopised cases to prevent post-embalming purge

A

Pack the trachea

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27
Q

When shipping remains, these should always be used

A

Plastics

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28
Q

What should be placed in the foot end of the casket when shipping a remains?

A 
Register book
Memorial Cards
Flower cards/Floral Record
Casket ornament - cross etc
Mass Cards
Embalming Report and note regarding cosmetics
VA form, flag
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29
Q

When shipping a remains by air in a gasketed casket, do not do this

A

Clost completely

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30
Q

Head card (air bill) is a waterproof envelope that contains the following information

A

Name of the deceased
Destination of the deceased
Name, address, phone number of the sending funeral home
Name, address, phone number of the receiving funeral home
Burial Transit Permit
Routing information

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31
Q

One who publicly undertakes to transport from one place to another for a stated compensation the property of any person who may request his services up to the capacity of his facilities

A

Common Carrier

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32
Q

Common carriers are regulated by whom?

A

Interstate Commerce Commission

33
Q

Does the body have to be embalmed when shipping via common carrier

A

No

34
Q

Does the body have to be embalmed when shipping via common carrier

A

No

35
Q

There are three options for shipping a body via railroad. What are they?

A

Rough box or air tray
Ziegler box inside a casket
Ziegler bos alone

36
Q

This dominates shipment by rail

A

Air tray

37
Q

How do airlines charge?

A

Weight: Per pound per mile

38
Q

Cargo flights are generally _________ than passenger transport

A

More expensive

39
Q

When shipping by air, casketed remains are shipped in what?

A

Air trays

40
Q

When shipping by air, uncasketed remains are shipped in what?

A

Combination case

41
Q

How would you be charged when shipping by sea?

A

By cubic foot

42
Q

What book is used when sending casketed remains to foreign countries?

A

Yellow Book

43
Q

Whom should be contacted when shipping remains to foreign countries to get the necessary forms?

A

The nearest consulate

44
Q

The rolling stock of the funeral home, charges based on one way or round trip mileage

A

Private Carrier

45
Q

This must always accompany the deceased

A

Burial Transit Permit

46
Q

Where are death certificates filed?

A

In the locality of death

47
Q

Where are burial transit permits filed?

A

In the locality of disposition

48
Q

Cash advance items must have this statement included with it

A

We reserve the right to add charges to cash advance items

49
Q

Cash Advances by funeral home

A 
Clergy offering
Copies of death certificate
Newspaper death notice
Cemetery/Crematory charges
Shipping Costs
Flowers
Long Distance telephone calls
Any other cash advances
50
Q

Cash Advances by funeral home

A 
Clergy offering
Copies of death certificate
Newspaper death notice
Cemetery/Crematory charges
Shipping Costs
Flowers
Long Distance telephone calls
Any other cash advances
51
Q

Why have many funeral homes eliminated their arrangement office desks?

A

Desks tend to intimidate the consumer and place the funeral director in an authoritarian, psychologically, dominant position over the consumer

52
Q

Whom has the authority to open the grave?

A

Only the deed holder

53
Q

What does a death notice do?

A

Notifies that the death has occurred
Lists immediate family
Lists times of services

54
Q

What information is included in the obituary?

A

The facts - name, where deceased lived, date, place of death, age
Biographical info - occupation, education, memberships, hobbies, interests
Survivors
Service information

55
Q

What is the purpose of the death certificate?

A

Control of epidemics
Used to establish facts in a court of law
Mortality statistics
Establish cause of death for claims
Prove death for eligibility for death benefits (SS, Veterans, Insurance, etc)

56
Q

What is the purpose of the death certificate?

A

Control of epidemics
Used to establish facts in a court of law
Mortality statistics
Establish cause of death for claims
Prove death for eligibility for death benefits (SS, Veterans, Insurance, etc)

57
Q

What is a transcript?

A

A legal, certified copy of the death certificate containing some kind of embedded official seal

58
Q

How are transcripts obtained?

A

Purchased from a health department or other related government office

59
Q

Death certificates are filed where?

A

In the locality of death

60
Q

A legal form issued by a local government authorizing disposition of a dead human body

A

Burial Transit permit

61
Q

What is the purpose of a burial transit permit?

A

A legal permit to transport and dispose

A record of disposition

62
Q

What are the two types of burial transit permits?

A

Comes as part of the death certificate

Issued separately when filing

63
Q

What are the transportation fees?

A 
First call, removal
Common carrier
Coach/Hearse
Family Car
Casket Bearers
Clergy
Flower/Utility Vehicle
64
Q

Miscellaneous charges include?

A 
Memorial cards/folders
Register book
Flowers
Acknowledgement cards
Casket Emblem
Grave Marker
Rosary, crucifix, etc
65
Q

Miscellaneous charges include?

A 
Memorial cards/folders
Register book
Flowers
Acknowledgement cards
Casket Emblem
Grave Marker
Rosary, crucifix, etc
66
Q

A clear explanation of your role as a professional funeral director and embalmer and what this includes

A

Professional Service charge

67
Q

How long do you need to wait in Maryland before cremation?

A

12 hours

68
Q

List the appropriate items commonly used to meet the funeral needs of those being served

A 
Casket 
Outer Burial Container
Clothing
Urn for cremated remains
Burial plot or crypt
Monument or marker
69
Q

This is the most important factor when working the floor serving the public

A

Proper Attitude

70
Q

This is the most important factor when working the floor serving the public

A

Proper Attitude

71
Q

If possible, avoid closing the casket in the presence of whom?

A

Friends and family

72
Q

Why should closing the casket in the presence of the friends and family?

A

Because it will add emotional burden

73
Q

Who should act as a witness when closing the casket?

A

A family member or clergy

74
Q

Never wait until the morning of the service to maintain this

A

Automotive Equipmet

75
Q

Where should family be in a procession

A

Directly behind the hearse

76
Q

Historically, what was a funeral procession known as?

A

Cortege

77
Q

Where should the limo be in the funeral procession?

A

Directly behind the hearse, slightly to the right to allow the hearse driver to see the processional

78
Q

What equipment needs to accompany interment, inurnment, entombment?

A 
Tent
Greens
Folding Chairs
Support lumber, including 4 x 4 timbers
Lowering Device
Block and Tackle

Principles II (25 decks)

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