Exam 2 Notes Flashcards

1
Q

The specialized function of organization and direction of a memorial to a personality according to custom and tradition of the community and in compliance with state law

A

Contemporary Funeral Service

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2
Q

What is the purpose of funeral service?

A

To serve the living by caring for their dead in some dignified fashion

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3
Q

The primary purpose of funeral service is

A

service to the living

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4
Q

This will always be secondary to service in the funeral industry

A

Merchandising

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5
Q

The ritual of funeral service is based on what?

A

Dignity and tradition associated with some form of organized religion

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6
Q

Funeral service provides an opportunity for the bereaved to

A

Accept the reality of death

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7
Q

The funeral service meets certain basic needs of whom?

A

The community, especially the bereaved

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8
Q

The contemporary funeral service provides the bereaved with this

A

A period of gradual transition

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9
Q

In the period of gradual transition, what do the bereaved do?

A

Gradually bridge the gap from death back to life, to normalcy

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10
Q

In the future, for the funeral to survive and have meaning to survive and have meaning, what must it become?

A

A personalized experience

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11
Q

To become a personalized experience, the funeral director must find a way to honor the life and person of the deceased which will allow the family to do what?

A

To grieve and give significance to a life that has been lost

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12
Q

The funeral director in the future will be called upon to take on what?

A

A more active role

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13
Q

The contemporary funeral service provides an opportunity for the bereaved to

A

Express emotion

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14
Q

Reasonable expression of grief is

A

Healthy

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15
Q

The therapeutic value of the funeral home experience is that it is a facility where one can

A

Let out there emotions

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16
Q

The grief work process is resolving grief over three stages:

A

Normalcy - Death - Normalcy

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17
Q

The contemporary funeral service provides an opportunity for the bereaved to receive what?

A

The comfort and solace of religious or humanistic belief

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18
Q

For most of society, the funeral is still basically a _______

A

Religious experience

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19
Q

The funeral is becoming less of a religious experience, with the exception being

A

African American experience

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20
Q

The public views the funeral director and clergy as

A

Equal Partners in funeral service

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21
Q

If there is a dispute between the clergy and the funeral director, who must resolve it?

A

The PRD

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22
Q

The successful funeral director will always avoid disputes with the clergy by

A

Anticipating potential problem areas and taking action in advance

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23
Q

Every religion promises this

A

Some kind of afterlife

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24
Q

This is significant because it offers comfort to the bereaved

A

The fact that the soul goes on

25
Q

For any funeral director to tell a bereaved family that embalmed or placing the body in a gasketed casket or air tight, water tight vault will cause the remains to last indefinitely constitutes

A

Fraud

26
Q

Does a funeral have to be religious?

A

NO

27
Q

The deceased or the family may not have this

A

A church affiliation

28
Q

We must be prepared to provide this for those families not affiliated with any church

A

Meaningful services and ceremonies

29
Q

A direct disposition without a funeral service denies the community their right to

A

Affirm the worth and dignity of the deceased

30
Q

A direct disposition without a funeral service denies the community an opportunity to share this necessary experience

A

The reality of death

31
Q

A direct disposition without a funeral service denies the bereaved the opportunity to do this with the support of the community

A

Transgress through grief work back to normalcy

32
Q

A direct disposition without a funeral service psychologically denies that

A

Death has even taken place

33
Q

Direct disposition without a funeral service is the cheapest, safest, but not the most beneficial alternative when all of these factors are considered

A

Psychological and Sociological

34
Q

Who deserves a funeral?

A

Everyone

35
Q

A funeral allows for the normal expression of emotion through this

A

Crying

36
Q

A funeral provides a freedom and a medium to

A

Verbalize feelings

37
Q

A funeral provides support for this, provided by family and friends

A

Griefwork

38
Q

A funeral helps to emphasize the reality of death and the realization that

A

Death has occurred

39
Q

The funeral ceremony provides spiritual support, but does not necessarily mean this

A

Church/religious support

40
Q

This is always the result of a smooth running and well coordinated funeral

A

Comfort to the family

41
Q

Viewing of the deceased helps to establish

A

the reality of death

42
Q

What are the psychological characteristics of grief?

A
Shock 
Anger
Change of attitude
Remorse
Self Pity
Irrational thinking
Fear of the future
Envy of others who are not suffering
Anxiety
Guilt feelings
43
Q

What are today’s perceptions of the funeral?

A

Plastic, barbaric

Expensive

44
Q

Sophisticated people feel that they are above the need for

A

A public expression of grief

45
Q

The funeral is a vital tool in this process

A

Grief

46
Q

Funeral directors must move from professional arranger to

A

a friend

47
Q

A good funeral director by his/her presence lets people know

A

it’s going to be ok

48
Q

A funeral director must be comfortable with

A

tears

49
Q

Never adopt this attitude when designing a funeral

A

keep the family under control

50
Q

The family should be be involved in more than this

A

merchandise

51
Q

Participation is a way of showing

A

Love

52
Q

Participation helps face

A

Reality

53
Q

When word fail, what takes over?

A

Ceremony

54
Q

Something which stands for something else

A

Symbol

55
Q

Flowers are symbols of what?

A

That a person was loved

56
Q

Significance must be established so that the loved ones can

A

move on

57
Q

The family’s grieving should never be trivialized with paltitudes such as

A

His suffering is over
She is in a better place
God will not put on us more than we can bear

58
Q

Funeral establishes

A

personal and social significance