Exam 3 CH.11 Flashcards

1
Q

new product

A

a product new to the world, the market, the producer, the seller, or some combination of these

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2
Q

new product strategy

A

a plan that links the new-product development process with the objectives of the marketing department, the business unit, and the corporation

− All three objectives must be consistent with one another.

  • A new-product strategy should be part of an organization’s overall marketing
    strategy
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3
Q

product development

A

a marketing strategy that entails the creation of marketable new products; the process of converting applications for new
technologies into marketable products

  • Product modification makes cosmetic or functional changes to existing
    products
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4
Q

screening

A

the first filter in the product development process, which eliminates ideas that are inconsistent with the organization’s new-product strategy or are obviously inappropriate for some other reason

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5
Q

concept test

A

a test to evaluate a new-product idea, usually before any prototype has been created

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6
Q

business analysis

A

the second stage of the screening process, where preliminary figures for demand, cost, sales, and profitability are calculated

  • Forecasting market share for a new entry in a new, fragmented, or relatively small niche is a bigger challenge than for an established market.
  • Analysis is especially important in product categories that are sensitive to
    fluctuations in the business cycle
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7
Q

development

A

the stage in the product development process in which a
prototype is developed and a marketing strategy is outlined

− The development stage can last a long time and be very expensive

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8
Q

simultaneous product development

A

a team-oriented approach to new-
product development

− This approach, involving a cross-functional team working in unison, allows firms to shorten the development process and reduce costs

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9
Q

test marketing

A

the limited introduction of a product and a marketing program to determine the reactions of potential customers in a market situation

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10
Q

Simulated (laboratory) market testing

A

he presentation of advertising and
other promotional materials for several products, including a test product, to members of the product’s target market

  • Product samples can be offered via the Internet and social media
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11
Q

commercialization

A

the decision to market a product

  • The decision to commercialize the product sets several tasks in motion:

− Ordering production materials and equipment

− Starting production

− Building inventories

− Shipping the product to field distribution points

− Training the sales force

− Introducing the new product to the trade and consumers

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12
Q

Product lifecycle

A

a concept that provides a way to trace the stages of a product’s acceptance, from its introduction (birth) to its decline (death)

  • Product categories have the longest life cycles.

− Product category – all brands that satisfy a particular type of need

  • The time a product spends in any one stage may vary dramatically.
  • The PLC concept does not tell managers the length of a product’s life cycle or its duration in any stage.

− It is simply a tool to help marketers forecast future events and suggest appropriate
strategies

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13
Q

introductory stage

A

the full-scale launch of a new product into the marketplace

  • Typified by high failure rates, little competition, frequent product modifications,
    and limited distribution
  • Marketing costs normally high
  • Sales normally increase slowly
  • Promotional strategy focuses on developing product awareness and informing consumers about potential benefits
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14
Q

growth stage

A

the second stage of the product life cycle, when sales typically
grow at an increasing rate; many competitors enter the market; large companies may start to acquire small pioneering firms; and profits are healthy

  • Emphasis switches from primary demand promotion to aggressive brand advertising and communication of the differences between brands
  • Distribution—through dealers and distributors or directly to consumers—
    becomes a major key to success
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15
Q

maturity stage

A

a period during which sales increase at a slower rate

  • Typically the longest stage of the PLC sustained through heavy consumer promotion
  • Product lines lengthened to appeal to additional market segments
  • Service and repair help distinguish some products from others
  • Cutthroat competition can lead to price wars
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16
Q

decline stage

A

a long-run drop in sales

  • Rate of decline governed by how rapidly consumer tastes change or substitute products are adopted
  • Successful strategy for marketing in the decline stage: eliminate all nonessential marketing expenses and let sales decline as customers discontinue purchasing the products
17
Q

innovators

A

The first 2.5 percent of all those who adopt the product

  • Eager, if not obsessed, to try new ideas and products
  • More wealthy, worldly, and active outside their community
  • Better educated and more likely to get their information from scientific sources and experts
18
Q

early adopters

A

The next 13.5 percent to adopt the product

  • Rely much more on group norms and values
  • More oriented to their local community
  • More likely than innovators to be opinion leaders because of their closer affiliation with groups
  • Desire others’ respect, which they earn by sharing what they know
19
Q

early majority

A

The next 34 percent to adopt the product

  • Weigh the pros and cons through information gathering and evaluation
  • Trust in recommendations from friends and family
  • Deliberateness is a dominant characteristic
20
Q

late majority

A

The next 34 percent to adopt the product

  • Adopt new products after most of their friends have already adopted them and they feel a pressure to conform
  • Tend to be older and below average in income and education
  • Depend mainly on word-of-mouth communication rather than on mass media
  • Skeptical
21
Q

laggards

A

Final 16 percent to adopt

  • Do not rely on group norms
  • The past heavily influences their
    decisions
  • By the time laggards adopt an
    innovation, it may already be
    outmoded and replaced by
    something else