Exam 3; Ch. 12

Question 1

General Systems

Answer 1

1. Interaction process. 2.throughput (processes and interprets info)
   & output ( result that the system leaves)

Question 2

Von bertalanffy’s

Answer 2

• homeostasis
• the sum of the whole is greater than the parts
• conceptual foundation for family systems.

Question 3

nurses in family-centered care are to:

Answer 3

1. Understand the impact of a medical crisis on family functioning, dynamics, and health.
2. communicate clearly, frequent, and timely.
3. respond empathetically
4. determine the level of family involvement

Question 4

AHRQ developed pt and family engagement

Answer 4

• working with family advisors ‘
• communicating to improve quality
• Using the bedside shift report
  -IDEAL discharge planning

Question 5

commendations

Answer 5

involve expressing recognition of capabilities, strengths, and competencies.
should reflect patterns of behavior observed in the family unit over time.

Question 6

Breaking bad news to the family

Answer 6

Alert the family
Be factual and concrete
Make a list
Use SBAR
Present background information
Allow silence
Assess understanding

Question 7

Pitfalls to Avoid

Answer 7

Failing to assess coping abilities
Failing to create context for change
Underestimating the health literacy of members
Taking sides
Giving too much advice prematurely
Letting family become too dependent or too attached