EXAM 2: Organizational and Relational Comm Flashcards
Uncertainty reduction theory says that increases in uncertainty decrease liking. Additionally, self-disclosure decreases with increased uncertainty. Therefore, we can conclude:
a) as self-disclosure increases, liking will increase
b) as self-disclosure increases, liking will decrease
c) as liking increases, self-disclosure will decrease
d) there is no relationship between liking and self-disclosure
a) as self-disclosure increases, liking will increase
During lecture on Social Penetration Theory, we watched a clip of one of Henry and Lucy’s first dates from the movie50 first dates. All of the following statements about their self-disclosure are true EXCEPT:
a) Henry’s self-disclosure is strategic, which means that disclosures are planned.
b) self-disclosure is the driving communication process to “peel the onion” and gain deeper understandings of your relational partner.
c) The clip shows that self-disclosure of one party will always result reciprocal response from the other.
d) The clip shows that self-disclosure does not always lead toward intimacy.
c) The clip shows that self-disclosure of one party will always result reciprocal response from the other.
A relationship between two students that have multiple classes together, sit next to each other, and talk about their weekends and other topics to get to know one another, is a relationship at which stage of Social Penetration Theory?
a) Orientation
b) Exploratory affective exchange
c) Affective exchange
d) Stable exchange
b) Exploratory affective exchange
Which relational dialectic does the following statement describe?
“No relationship can exist by definition unless the parties sacrifice some individual autonomy. However, too much connection paradoxically destroys the relationship because the individual identities become lost.”
a) Internal-external
b) Integration-separation
c) Stability-change
d) Openness-closedness
b) Integration-separation
Tucker and Sophie have been roommates for two months. Although they feel quite close, they still find themselves in conflict sometimes. For instance, Tucker has accused Sophie of revealing personal information about him. Sophie, however, felt that Tucker didn’t clearly say that the information should be kept private. This episode represents the _____ concept of Communication Privacy Management Theory.
a) Open-close dialectic
b) boundary permeability
c) boundary ownership
d) boundary turbulence
d) boundary turbulence
All of the following are recommendations for reducing groupthink EXCEPT:
a) enact impartial leadership
b) discourage whistle-blowing
c) frequent reflections of group decision making process
d) allow for objections by group members
b) discourage whistle-blowing
According to Functional Perspective of Group Decision Making, which of the following is the most important function?
a) Goal setting
b) Evaluating positive and negative characteristics
c) Analysis of problem
d) Identification of alternatives
b) Evaluating positive and negative characteristics
To get a job at the Mountain Town Fire Department, Aiden sought information and suggestions from a relative who was working in the fire department, and began rigorous physical training nine months before applying to an open position in the department. Which Organizational Socialization stage is Aiden engaged with?
a) Anticipatory socialization
b) Organizational encounter
c) Metamorphosis
d) Exit
a) Anticipatory socialization
T/F:
Organization can be understood as an entity and also a process of organizing.
True
To get a job at the Mountain Town Fire Department, Lucas sought information and suggestions from a relative who was working in the fire department, and began rigorous physical training nine months before applying to an open position in the department. Which organizational socialization stage is Lucas engaged with?
a) Anticipatory socialization
b) Career assessment
c) Metamorphosis
d) Organizational encounter
a) Anticipatory socialization
According to organizational socialization theory, ___________________ is defined as “sensemaking stage that occurs when a new employee enters the organization” (Miller, p. 124).
a) Metamorphosis
b) Anticipatory socialization
c) Organizational encounter
d) Organizational exit
c) Organizational encounter
What heightens uncertainty?
- anticipation of future interaction
- incentive value
- deviance
what is an axiom?
self-evident truth that requires no additional truth
Axiom 1: Verbal Communication
inverse, negative
verbal comm increase
uncertainty relationship decreases
Axiom 2: Nonverbal Warmth
smile, eye contact, open contact, lean towards you
negative correlation
Axiom 3: Info Seeking
positive correlation
high levels of uncertainty
increase in info-seeking behavior
googling, online, consult our friends or f2f with other person want to know info. about
Axiom 4: Self-disclosure
share information voluntarily about yourself
negative correlation
Axiom 5: reciprocity
give and take, you say one thing and I’ll answer one thing
ex: you share major, i share major
positive correlation
Axiom 6: Similarity
all CSU students
high levels of similarity reduce uncertainty
negative correlation
Axiom 7: Liking
liking decreases, uncertainty level decrease
limitation: people have different opinions of it
positive correlation
Axiom 8: Shared Network
know a lot of people in common
negative correlation
What are 4 ways to seek information?
- passive: unobtrusive observation
- active: ask a third party
- interactive: talk to that person
4: extractive: search online
reducing uncertainties by unobtrusive observation
passive strategy
reducing uncertainties by means other than direct contact
active strategies
reducing uncertainties by engaging in conversation
interactive strategy
a passive strategy involving watching a person doing something
reactivity searching
a passive strategy involving watching a person’s natural or un-inhibited behavior in an informal environment
disinhibition searching
a lack of certainty about the future and status of a relationship
relational uncertainty
an active info-seeking strategy involving online searches to obtain info about a specific person
extractive strategy
What are the assumptions of relationship development?
- relationships progress from non intimate to intimate
- relational development is generally systematic and predictable
- relational development includes depenetration and dissolution
- self-disclosure is at thee core of relationship development
how deep you go in a specific area; the degree of self-disclosure in a specific area of an individuals life is?
depth
the range of areas in an individual’s life over which disclosure takes place?
breadth
The return of openness from one person to another is?
reciprocity
what is the process of bonding that moves a relationship from superficial to more intimate?
social penetration
slow deterioration of a relationship is/ a gradual process of layer by layer withdrawal?
depenetration
what is thee degree of intimacy guiding topic discussion?
depth
what is the number of topics discussed in a relationship?
breadth
What are the four stages of social penetration?
- orientation
- Exploratory Affective Exchange
- Affective Exchange
- Stable Exchange
Efficient communication; establishment of a personal system of communication is?
stable exchange
What is spontaneous communication; use of personal idioms?
affective exchange
What is an emergence of an individual’s personality
Exploratory Affective Exchange
What is revealing bits of ourselves to others?
orientation
- Relational life is characterized by change.
- Contradiction is the fundamental fact of relational life.
- Communication is central to negotiating contradictions.
What are the assumptions of the relational dialectic theory?
either-or perspective?
monologic
both-and persepective?
dialectic
want to have a sense of freedom, independence but at the same time want to be part of a relationship, sense of belonging/ connection
autonomy- connection
want to feel secure, stable, know what to expect in relationship at same time want to be surprised, challenge, spontaneity
stability-change
very open about feelings but also want to protect yourself and not reveal too much to not get hurt
expression-nonexpression
4 major strategies to deal with dialectics:
- cyclic alternation- one day do what i want, next do what you want
- segmentation- depends on context
- selection- always privileging one pole
- integration- integrate both of goals and desires to have a win win situation
- humans are choice makers
- humans are rule makers and rule followers
- humans’ choices and rules are based on a consideration of others as well as the self
Assumptions for communication privacy management theory?
What are the 5 principles Communication Privacy Management?
- ownership
- control
- rules
- co-ownership
- turbulence
what is the rights and privileges accruing to co-owners of private information?
boundary ownership
what is the connections forming boundary alliances between people?
boundary linkage
what is the extent to which information is able to pass through a boundary?
boundary permeability
What are causes of boundary turbulence?
fuzzy boundaries
intentional breaches
mistakes
Criteria for developing privacy rules?
cultural values
motivations
contexts
risk-benefit
what is a ___ of people meeting with a common purpose, feeling, a sense of belonging and exerting influence on one another?
small group
what is a way of group deliberation that minimizes conflict and emphasizes the need for inanimity?
groupthink
what are symptoms of groupthink?
- overestimation of the group
- closed-mindedness
- pressures toward uniformity
What are the four requisite functions of group decision making?
- analysis of problem
- goal setting
- identification of alternatives (solutions)
- evaluation of + and - / pros and cons
What is those ongoing behavioral or cognitive process by which individuals join, become integrated into it and exit organizations?
organizational socialization
What are the 3 phases of organizational socialization?
- anticipatory socialization
- encounter
- metamorphosis
What is an example of anticipatory socialization?
interview
role playing, watching cartoons, hearing about parents’ job
What is an example of encounter?
already part of organization, signed a contract, can influence company and be influenced
what is an example of metamorphosis?
devil wears Prada, Anne Hathaway a mess at beginning of work, then understands place more organized and confident
Which function is considered the most important one in group decision making?
evaluating of positives and negatives/ pros and cons
