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Counseling > Exam 2: ethical and professional issues > Flashcards

Exam 2: ethical and professional issues Flashcards

1
Q

discuss fees up front- give client a price list _____

A

on paper

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2
Q

make sure _____ is clear

A

cancellation policy

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3
Q

what do you do if therapy is in danger of being terminated because of client inattendance?

A

give them a warning verbally and on paper

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4
Q

T/F: re: dealing with failures, we should know that ALL people can be helped

A

F: there are some people we cannot help

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5
Q

re: dealing with failures, what can we ask ourselves?

A

what can we learn from our failures?

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6
Q

re: terminating clinical services, how can we ethically provide services?

A

as quickly and efficiently as possible

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7
Q

re: terminating clinical services, discuss termination from when?

A

the beginning; allude to it along the way

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8
Q

re: terminating clinical services, it is helpful to do what 4 things?

A

leave door open
follow up with phone call
reassure them they will not permanently fall off radar
schedule meeting for later date

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9
Q

re: inappropriate personal relationships, ____ is human nature but don’t act on it. avoid even ____ relationships

A

attraction; platonic

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10
Q

re: inappropriate personal relationships, what does RB suggest you do when client asks you out/expresses interest?

A

prominently display a picture of a significant other

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11
Q

re: criticism of other professionals, sometimes a client will criticize ______

A

another professional

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12
Q

T/F: re: criticism of other professionals, get sucked into gossiping/agreeing with person

A

F: do not get sucked in

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13
Q

T/F: re: criticism of other professionals, don’t defend other person or belittle client’s opinion

A

true

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14
Q

re: criticism of other professionals, you can say that speech pathology is like the ______ field and so there are different approaches/cures

A

medical

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15
Q

T/F: re: making referrals, never make referrals to specialists if necessary

A

F: never hesitate to make referrals

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16
Q

re: confidentiality and patient records, keep all records _____

A

confidential

17
Q

re: confidentiality and patient records, make sure clients have signed release forms for _______

A

exchange of information

18
Q

what does HIPAA stand for?

A

Health Insurance Portability and Accountability Act

19
Q

according to HIPAA, patients should have access to what?

A

their medical records

20
Q

re: HIPAA, health care providers must provide requested records within how many days?

A

30

21
Q

re: HIPAA, health care providers must provide a notice to their parents about how they may use what?

A

personal medical info

22
Q

re: HIPAA, patients should be informed about their rights under HIPPA on their ____ visit, why?

A

first because they sign a document

23
Q

re: working efficiently and saving time, schedule meetings when?

A

at odd times

24
Q

re: working efficiently and saving time, schedule meetings where?

A

in other person’s office

25
Q

re: working efficiently and saving time, ask what kind of questions?

A

close-ended questions

26
Q

re: working efficiently and saving time, if someone is arguing with you and won’t leave, do what?

A

schedule another time to finish conversation

27
Q

re: working efficiently and saving time, if you run into a negative person, talk but also what?

A

keep moving

28
Q

re: continuing to grow professionally, ASHA requires __ hours of continuing education every __ years?

A

30 hours; 3 years

29
Q

re: continuing to grow professionally, attend ____, read ____, complete _____

A

conventions; books/journals; online CEU courses

30
Q

re: working on teams, you will be much happier if what?

A

you get along with others

31
Q

how can we get along with others?

A 
ask about them personally
remember birthdays
bring food/coffee
go to lunch
tell them you appreciate them
ask others to teach you things
32
Q

if someone is having a hard time in personal life, give them a ____

A

card/small gift

33
Q

Dr. Juanjo Jose Beunza, ASHA Schools Conference, 8.15: “Despite the _____ of this, I really appreciate the ____ you put in. Thank you for the ____ and _____ you spent.”

A

outcome; effort; effort; time

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