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IPMA D > Exam > Flashcards

Exam Flashcards

1
Q

A project manager can take responsibility for their actions by:
A amending contractual terms with a supplier.
B consulting with senior internal stakeholders.
C realigning their job description to actual task.
D taking ownership of both positive and negative results

A

D taking ownership of both positive and negative results

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2
Q 
Which of the following is not a benefit of producing a high-level project overview?
A Uniform roles and responsibilities
B Limited planning
C Consistent terminology
D Standard documentation
A

B Limited planning

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3
Q 
Which of the following is the best way in which a project manager could develop and get
agreement on the project plan?
A Use effective communication
B Use transition management
C Adopt a proactive management style 
D Adopt a reactive management style
A

C Adopt a proactive management style

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4
Q

When assessing the use of critical success factors, which one of the following would demonstrate
they are being used correctly?
A Critical success factor remain fixed throughout the project
B Critical success factor are measuring if the project is leading and/or lagging in performance
C Critical success factors are derived from key performance indicators to measure if the project is achieving
strategic goals
D Critical success factors are directly aligned to both organisational and project objectives

A

D Critical success factors are directly aligned to both organisational and project objectives

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5
Q

Which of the following project manager behaviours is most likely to facilitate open communication?
A Engaging in two-way communication with stakeholders
B Creating a project communication plan
C Conducting project team briefings
D Talking with members of a project team

A

A Engaging in two-way communication with stakeholders

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6
Q

Configuration management contributes to the scope configuration by:
A ensuring that project costs are controlled.
B minimising deficiencies, errors and unintended scope creep.
C preventing changes to the project scope.
D controlling changes to the project management plan.

A

B minimising deficiencies, errors and unintended scope creep.

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7
Q

Which of the following must a project manager do when prioritising and deciding a project’s
requirements and acceptance criteria?
A Document and agree the project goal hierarchy
B Document and agree the sponsor’s needs and requirements
C Document and agree stakeholder needs and requirements
D Document and agree lessons learned

A

C Document and agree stakeholder needs and requirements

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8
Q

Which of the following best explains why a project manager should address personal and
professional shortcomings?
A Addressing personal and professional shortcomings will always result in the completion of tasks
B Addressing personal and professional shortcomings should remove barriers to professional success
C Addressing personal and professional shortcomings will always result in professional success
D Addressing personal and professional shortcomings should demonstrate ownership of problems

A

B Addressing personal and professional shortcomings should remove barriers to professional success

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9
Q

What might the project manager do to best get early buy in to the project?
A Organise and facilitate a project start-up workshop
B Tell all team members their roles
C Produce a risk register
D Start as soon as possible to save time

A

A Organise and facilitate a project start-up workshop

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10
Q

Which of the following statements concerning how a responsible individual evaluates and selects
potential suppliers is true?
A They ensure the first response scores the highest
B They ensure the cheapest proposal scores the highest
C They define and apply a set of logical steps in the selection process
D They develop selection criteria on receipt of tender responses

A

C They define and apply a set of logical steps in the selection process

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11
Q

Alignment of a project to an organisation’s mission and vision and compliance with organisational
constraints and objectives can be effectively achieved by:
A establishing a detailed project budget.
B using diagnostic management control systems.
C developing a balanced scorecard.
D writing a project communication strategy.

A

B using diagnostic management control systems.

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12
Q

Which of the following questions is the most appropriate one which a project manager should ask
when evaluating decisions and actions?
A Will the decision or action improve communication?
B Will the decision or action inform the project’s strategy?
C Will the decision or action explain how to meet targets?
D Will the decision or action threaten the project’s objective?

A

D Will the decision or action threaten the project’s objective?

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13
Q

If the cost of implementing the response is not an issue, what is the best strategy to take the
opportunities associated with a positive risk?
A To mitigate the opportunity
B To accept the opportunity
C To exploit the opportunity
D To transfer the opportunity

A

C To exploit the opportunity

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14
Q

When determining key performance indicators, which statement best describes how they can be
used?
A Key performance indicators can only be used for project delivery timeliness
B Key performance indicators can be leading or lagging measures, either preceding or following an event
C Key performance indicators must remain fixed for the duration of the project
D Key performance indicators can be used to define critical success factors

A

B Key performance indicators can be leading or lagging measures, either preceding or following an event

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15
Q

Which of the following is not a feature of a negotiation strategy?
A Best Alternative to a Negotiated Agreement
B Budgetary conditions and politics
C What-if scenarios and power-balance
D Negotiating team, their roles and responsibilities

A

A Best Alternative to a Negotiated Agreement

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16
Q

Which of the following would be the most likely way a project manager would review the project’s
success criteria?
A By scheduling meetings monthly to review progress to date
B By scheduling meetings at regular intervals for sponsor and stakeholders
C By reviewing workload weekly with the project team
D By regularly checking the project’s progress against the formal and informal success criteria

A

D By regularly checking the project’s progress against the formal and informal success criteria

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17
Q

Which of the following statements is false? When identifying the need to procure a product or
service, the project manager:
A prepares, produces or collects necessary information as input.
B defines tender documents and selection criteria based on needs.
C defines which supplier will be awarded the work.
D defines reasons (based on needs) for procurement or partnership

A

C defines which supplier will be awarded the work.

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18
Q 
What should be considered when planning a project activity where the general public could be put
at risk?
A Health and safety regulations
B Planning regulations
C Environmental legislation
D Employment legislation
A

A Health and safety regulations

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19
Q

What would be the best approach for a project manager when identifying areas for personal
learning and development?
A Ignore feedback from the team but seek discussion with project sponsor
B Measure own performance, use feedback and then review
C Identify training courses and then discuss with line manager
D Wait to hear from line manager if improvement is necessary

A

B Measure own performance, use feedback and then review

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20
Q

Reporting on progress by exception would usually be used when:
A the project team has no leader.
B the project team has external contractors.
C the project team is experienced.
D the project team is newly formed.

A

C the project team is experienced.

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21
Q

As a project manager you have identified a high impact commercial risk suitable for mitigation
through transfer. Which of the following is the most appropriate action to address this risk?
A Handover ownership of the risk to the health and safety manager
B Escalate the risk ownership to the sponsor and steering committee
C Arrange for the risk to be owned by an insurance company
D Arrange for the risk ownership be taken over by the risk manager

A

C Arrange for the risk to be owned by an insurance company

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22
Q

Identifying the social and environmental consequences of a project will help to ensure a project:
A complies with sustainability principles and objectives.
B aligns to appropriate codes of conduct.
C establishes relevant professional standards.
D develops required health and safety protocols.

A

A complies with sustainability principles and objectives.

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23
Q 
Which of the following is most likely to facilitate open, honest and frank communication?
A A reward and retribution system
B Permitting disagreement and conflict
C A mutually respectful atmosphere
D A strong approach to leadership
A

C A mutually respectful atmosphere

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24
Q 
When prioritising and deciding a project’s requirements and acceptance criteria, a project manager
should document and agree:
A lessons learned.
B stakeholder needs and requirements.
C the project plan and financial budget.
D the project goal hierarchy.
A

B stakeholder needs and requirements.

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25
Q

Which one of the following statements best describes how agreement can be reached from a
negotiation process?
A It always makes use of best practice tools and techniques
B It can be reached over an extended time-frame and may proceed in phases
C It can be reached by focussing on short term gains for both parties
D It always makes use of the Best Alternative to a Negotiated Agreement (BATNA)

A

B It can be reached over an extended time-frame and may proceed in phases

26
Q 
Preparing and implementing a contingency plan will most likely help to:
A assure stakeholder risk is controlled.
B improve schedule and cost accuracy.
C reduce cost of risk mitigation.
D address risks and opportunities.
A

D address risks and opportunities.

27
Q

Which of the following would help a project manager to control performance against the project
plan and take remedial action where necessary?
A An integrated work breakdown structure
B An integrated lessons learned log
C An integrated project reporting system
D An integrated communication plan

A

C An integrated project reporting system

28
Q

When defining and developing the project goal hierarchy, a project manager should:
A create an appropriate work breakdown structure and work packages.
B establish the relationship between the organisational and project goals.
C establish the needs of key internal stakeholders only.
D create and communicate the project charter with all stakeholders.

A

B establish the relationship between the organisational and project goals.

29
Q 
When seeking to overcome resistance to change from those most affected by the change initiative,
a project manager should:
A collaborate with the sponsor.
B design manageable work packages.
D communicate with all stakeholders.
C design a coherent intervention plan.
A

C design a coherent intervention plan

30
Q

Which of the following is most likely to help a project manager define work packages?
A The purpose of the goal hierarchy
B The resources required and their duration
C The aims and objectives of the project
D The environment in which the project is located

A

B The resources required and their duration

31
Q

Which of the following should be done by the project manager when selecting a supplier for the
project?
A Make a choice ofsupplier from those previously used when allocating work asthey will know the requirements
B Always use the cheapest quote as projects are cost driven, as long as it satisfies the contract conditions
C Allocate on recommendation from others within the company as long as contract conditions are generally
satisfied
D Go out to tender and evaluate the bids checking the detail and allocating to the supplier that satisfies all of
the requirement

A

D Go out to tender and evaluate the bids checking the detail and allocating to the supplier that satisfies all of
the requirement

32
Q

A project manager seeking to identify how to influence organisational strategy must:
A use their network to influence the board about their opinions.
B show stakeholders that failing projects reflect poorly defined strategy.
C reflect on pre-set strategic goals and the tools and methods needed to question these goals.
D apply theoretical strategy models to the organisation

A

C reflect on pre-set strategic goals and the tools and methods needed to question these goals.

33
Q

Which of the following statements is false when preparing for a negotiation?
A The best alternative to a negotiated solution should be identified
B Trade-offs should be developed during preparation and shouldn’t change
C Trade-offs should be developed during preparation and modified as needed
D Alternative solutions should be developed before the process begins

A

B Trade-offs should be developed during preparation and shouldn’t change

34
Q

Which of the following would best help the project manager to select an overall project
management approach?
A Assessment of the constraints and complexity of the project
B Understand the strengths of the project team and work accordingly
C Identify the approach used on a previous project and copy it
D Discuss what would best suit the project suppliers

A

A Assessment of the constraints and complexity of the project

35
Q

What of the following would be the best way for a project manager to show responsibility for own
personal learning and development?
A By seeking new roles within the organisation
B By never accepting criticism and seeking others to blame
C By discussion with line manager to identify training courses
D By accepting feedback and focussing on improving own work and capacities

A

D By accepting feedback and focussing on improving own work and capacities

36
Q

Assessing and prioritising project requirements will help a project manager to:
A focus on continuous improvement.
B promote the project to all stakeholders.
C optimise project outcomes and success.
D demonstrate an ability to get things done.

A

C optimise project outcomes and success.

37
Q

Tools and techniques such as scenario planning, probabilistic impacts, Monte Carlo analysis
and decision trees are most closely associated with which of the following disciplines in project
management?
A Risk assessment
B Planning and scheduling
C Budgets and cost control
D Tracking and controls

A

A Risk assessment

38
Q 
Establishment of the project deliverables is best achieved by the use of:
A scope definition techniques.
B using expert judgement.
C the available resources.
D stakeholder wish lists.
A

A scope definition techniques

39
Q 
Which of the following would help a project manager to choose an appropriate communication
style?
A Taking a unilateral decision
B Use an organisational template
C Adopting a previous project style
D Establishing the target audience
A

D Establishing the target audience

40
Q

When initiating and managing the transition to a new phase of the project, a project manager would
usually:
A facilitate a start-up workshop.
B reconfirm the project management plans.
C change the communication plan.
D control project performance.

A

B reconfirm the project management plans.

41
Q

Which of the following is the best way a project manager could maintain effective communication
with virtual teams?
A Hold regular face to face meetings
B Provide reliable communication equipment
C Hold regular tele-conferences
D Establish clear lines of communication

A

C Hold regular tele-conferences

42
Q

When managing deviation from contracts, the first thing a project manager must do is to:
A take action within their organisation.
B issue a penalty as soon as possible.
C request a renegotiation as soon as possible.
D take legal action as soon as possible

A

A take action within their organisation.

43
Q

How would a project manager most likely evaluate and monitor risk responses?
A Request a report of progress from the project team
B Perform a review of the project risk with the risk owner periodically
C Evaluate the risk register at project gate reviews
D Check with senior management to ensure buy in

A

B Perform a review of the project risk with the risk owner periodically

44
Q

Which of the following would best explain how project managers could establish their contribution
to the success of a project?
A Produce a personal reflection which includes a general overview of the contribution
B Produce a personal reflection which focuses on the work allocated by the sponsor
C Produce a personal reflection on the areas where the project manager has influenced decisions
D Produce a personal reflection on input in all areas and identify how value has been added

A

D Produce a personal reflection on input in all areas and identify how value has been added

45
Q

When identifying and assessing project stakeholder needs and requirements, a project manager
must understand that needs and expectations are:
A not the same as stated requirements.
B the same as stated requirements.
C internal considerations.
D external considerations.

A

A not the same as stated requirements.

46
Q

Any changes to the project scope should be evaluated against which one of the following?
A The project manager’s availability
B The project’s objectives and agreed outcomes
C The views of the project team
D The disruption to work already completed

A

B The project’s objectives and agreed outcomes

47
Q

Which of the following would be the best way for a project manager to identify and reflect on
personal motivations to set goals and maintain focus?
A Identify professional goals during annual appraisal
B Identify long term and short-term goals with management influence
C Set personal and professional goals and priorities
D Discuss personal and professional goals with mentor

A

C Set personal and professional goals and priorities

48
Q

When establishing and maintaining scope configuration, it is important for a project manager to
know that scope configuration management is a:
A continuous process.
B time bound process.
C feature of a work breakdown structure.
D work package boundary

A

A continuous process

49
Q

A project manager seeking to ensure the ongoing validity of the business justification for their
project must:
A identify how the scope will shape the success criteria.
B identify the project objectives to shape the benefits.
C await the development of the business case by the project sponsors.
D reflect on and define the business justification in a formal document.

A

D reflect on and define the business justification in a formal document.

50
Q

Which of the following best describes why it is important for a project manager to complete tasks
thoroughly?
A Project managers have responsibility
B Demonstrates correct actions to be taken
C Meets quality requirement
D Gives others confidence in the project manager’s ability

A

D Gives others confidence in the project manager’s ability

51
Q

In preparing for a negotiation, the best way an individual can understand the interests of all
involved parties, is to:
A ensure they get to know the relevant parties before the negotiation begins and conduct analysis later.
B collect, document and analyse relevant hard and soft information about the parties.
C gather facts on individual’s interests as the negotiation progresses.
D use formal means to collect and analyse information they have found during the negotiation

A

B collect, document and analyse relevant hard and soft information about the parties.

52
Q

Which of the following best explains what a project manager should do to understand the impact of
change on an organisation to ensure the project’s continuing success?
A Establish new key performance indicators based on the change
B Adopt a flexible approach to change
C Review the requirements of the change
D Assess the organisation’s ability to change

A

D Assess the organisation’s ability to change

53
Q

Which of the following is a project manager most likely to do when seeking to overcome continued
resistance to change once the change initiative has been implemented?
A Collaborate with the sponsor
B Communicate with all stakeholders
C Redesign the work packages
D Use reinforcement techniques

A

D Use reinforcement techniques

54
Q

Which of the following best explains what a project manager should do to identify and ensure a
project complies with codes of conduct and professional regulation?
A Identify relevant codes of conduct and professional regulation and ensure they are complied with
B Identify all codes of conduct and professional regulation and ensure they are complied with
C Identify breaches to relevant codes of conduct and professional regulation and ensure they are corrected
D Identify breaches to all codes of conduct and professional regulation and ensure they are corrected

A

A Identify relevant codes of conduct and professional regulation and ensure they are complied with

55
Q

Which of the following best explains what a project manager should do to help ensure a project
complies with health, safety, security and environmental (HSSE) regulations?
A Know the professional standards which apply to all projects
B Know all of the HSSE regulations and policies
C Know the HSSE risks associated with a project
D Know which of the HSSE regulations are relevant to the project

A

D Know which of the HSSE regulations are relevant to the project

56
Q

Which of the following is not a likely benefit, to a project manager, of having a change or
transformation strategy?
A Organisational capacity can be increased
B Selected interventions can be planned
C Resistance to change can be addressed at an early stage
D Reinforcement techniques can be planned

A

A Organisational capacity can be increased

57
Q

Which of the following best explains how a project manager could demonstrate an ability to act,
take decisions and communicate in a consistent way?
A Resisting a flexible approach to the situation
B Completing tasks thoroughly despite the situation
C Making sure that words, behaviours and actions match
D Taking responsibility for own actions in a situation

A

C Making sure that words, behaviours and actions match

58
Q

Which of the following best explains when a project manager should evaluate the current project’s
approach and lessons learned?
A Periodically and at the end of the project
B Periodically during the project
C At the end of the project
D When instructed by the sponsor

A

A Periodically and at the end of the project

59
Q

Which of the following best explains what a project manager should do to use professional
standards for a new project?
A Adopt top professional standards and develop improvements where necessary
B Implement a set of wide ranging standards for the project team
C Implement benchmarks to measure compliance with standards
D Implement the standards used in previous projects

A

B Implement a set of wide ranging standards for the project team

60
Q

What would best help a project manager balance the needs and means of the project?
A Awareness of planned quality audits
B Understanding the sponsor’s bonus targets
C Availability of a preferred supplier
D Clarity on the priorities of the project

A

D Clarity on the priorities of the project

IPMA D (15 decks)

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