Exam 1 Part 6 Flashcards
What does the abbreviation CRAF stand for?
C - Conclusions
R - Recommendations
A - Actions
F - Follow-up
________ of group discussion
results of the discussion and any decisions made for future actions
Conclusions
__________ made by the committee or team
Putting the teams decision into effect and having an approach
Recommendations
_______ that the committee, team, or individual members take
Actions planned for different process steps
Actions
________ activity
Whether the actions were accomplished and ready to make other decisions
Follow-up
- Regular reports to the organization’s PI and patient safety council
- A minimum of quarterly reports should be submitted
- Based on documented meeting minutes, should include information about PI activities
Quarterly Reports
Storyboard
Power Point Presentations
Other electronic presentations
Storytelling methods
- Map the board in advance with labels for each section.
- Prepare clean boards for group presentation and display.
- Keep detailed information in a team record binder for reference.
- Plan the presentation to fit the size of the storyboard (36 X 48 inches is standard) and the general size of the panels.
- Use large fonts (24 point or greater) so that people can read the boards from a distance.
- Be creative with the use of color and other visual enhancements.
Story Boards
- Team accomplishments are documented
- PI teamwork is presented
- Employees are informed of important organizational quality issues
- Empathy created among staff for patients
- Forum for recognition of quality work
- Board of Directors can learn a great deal about the organization
Benefits of Storytelling
___________ present data on an organization’s performance with respect to a preestablished set of criteria relevant to the organization’s service segment
In the healthcare industry, like long term car, _________ provide consumers and other stalkholders with information on the performance of indivdual health facilities
Report cards
