Exam 1; fundamentals of nursing Flashcards
Levels of communication
- intrapersonal
- interpersonal
- group
- public speaking
During the communication process, “decoding is”
A. the selection of words by the sender
B. The interpretation of the message by the receiver
C. the method by which the message is given
D. the way in which feedback back is interpreted
B
Verbal communication factors
language
denotative vs. connotative
tone and pitch
clarity and brevity
the nurse is teaching the client about his upcoming procedure and the client is very stressed. what is most important for the nurse to do?
A. use humor first to decrease the clients stress level
B. determine if the teaching should take place at a different time
C. introduce himself as the RN to give credibility to his message
D. speak to the client when family members are there so they can teach the client
B
nonverbal communication
facial expressions
posture and cait
personal appearance
gestures
touch
Factors that affect communication in general
environment
developmental variations
gender
personal space
territoriality
roles and relationships
Assertive communication
use “I” statements
accept criticism
speak clearly and positively
SBAR
situation
background
assess
recommend
key characteristics of therapeutic communication
empathy
respect
genuineness
concreteness
confrontation
Assessment of communication
medications
language, vocabulary, literacy
cognitive function
hearing
vision
aphasia
Use of the statements “tell me more about …” or “i see” encourages clients to continue talking and expressing themselves. This is called
A. summarizing
B. open- ended questions
C. focusing
D. exploring issue
D
Developmental Factors Affecting Safety: infants and toddlers
cannot recognize danger
tactile exploration of environment
totally dependent
Developmental Factors Affecting Safety: preschoolers
play extends to outdoors
more adventerous
Developmental Factors Affecting Safety: school age children
try new activities without practice
more time outside the home
increased safety risk outside the home
Developmental Factors Affecting Safety: adolescents
false confidence
risk- taking behaviors
most lack adult judgement
Developmental Factors Affecting Safety: Adults
may be exposed to injury
lifestyle choices impact health
Developmental Factors Affecting Safety: older adults
loss of muscle strength, joint mobility, slowing reflexes, sensory losses
in meeting the safety needs of the adolescent client, it would be most important for the nurse to focus his or her teaching on
A. smoking cessation
B. sports injuries
C. alcohol abuse
D. driver’s education
D
A child has had hiccups for 2 hours. Is this a sign of suspected ingestion of poison?
A. yes
B. no
B
When implementing the use of restraints on a hospitalized client, the nurse should
A. restrain all confused clients so that they do not sustain a fall injury
B. tie the restraint to the bottom of the side rail so the client cannot reach it
C. ensure that the primary care provider renews the order for restraints once every 24 hours
D. release the restraints and provide skin care at least once every shift
C
Safety hazards for healthcare workers
back injury
needlestick injury
radiation injury
violence
prevention
How would you, as the nurse, support a culture of safety? (select all that apply)
1. completing incident reports when appropriate
2. completing incident reports for a near miss
3. communicating product concerns to an immediate supervisor
4. identifying the person responsible for an incident
all of the above
Safety assessments
client environment
home safety
risk for violence
how does the nurse assess carotid arteries
one side at a time to not cut off oxygen to the brain
what safety topic would be appropriate to educated adolescents on
driving
name the lung sound that is high pitched and produced by a narrow air way
wheezing
What action does the nurse to clients verbal actions do not match their nonverbal actions
verify with the client
types of questions that cant be answered with yes or no
open ended
RACE
rescue
alarm
contain
extinguish
Normal capillary refill happens
1-3 seconds