Exam 1: Chapters 3-4

Question 1

Morals

Answer 1

Beliefs about what is right and wrong

Question 2

Ethics

Answer 2

Branch of knowledge that deals with standards of behaviors or beliefs

Question 3

A right

Answer 3

A claim that is expected to be honored that is stronger than a wish or need

Question 4

Natural rights

Answer 4

1. Right to life
2. Right to privacy
3. Right to autonomy
4. Right to the means to sustain life

Question 5

Autonomy

Answer 5

The right to make independent decisions about their health care according to their individual values and concerns without constraint or coercion by others

Question 6

Informed consent

Answer 6

Consent based on the understanding of a medical procedure and its possible outcomes

Question 7

Expressed consent

Answer 7

Given verbally or written

Question 8

Implied consent

Answer 8

Given through nonverbal communication

Question 9

Right to refuse treatment

Answer 9

Established by the 1990 Patient Self-Determination Act (PSDA) which established the duty of health maintenance orgs to inform patients or new subscribers of their right to express their wishes related to health care and refuse treatment

Question 10

Advance Directives

Answer 10

1. Do-not resuscitate order
2. Living will
3. Health care proxy
4. Durable power of attorney
5. Organ donation status

Question 11

Felony

Answer 11

A serious crime punishable by death or imprisonment in a state or federal penal institution for more than 1 yr

Question 12

Misdemeanor

Answer 12

A less serious crime punishable by a fine or imprisonment for less than a yr

Question 13

Doctrine of respondeat superior

Answer 13

The person at the head of the org answers for the injuries caused by their employees

Question 14

Statue of limitations

Answer 14

In a case of negligence or malpractice, each state defines a time limit during which a law suit must be initiated

1. When injury occurred
2. When individual realized injury had occurred
3. When minor reaches specific age

Question 15

A person working in a company with more than 15 employees is protected by what laws?

Answer 15

Equal Opportunity Employment laws (Title VII and Civil Rights Act of 1964) and the Age Discrimination in Employment Act of 1967

Question 16

Health Insurance Portability and Accountability Act of 1996

Answer 16

1. Health insurance availability and coverage - prevent insurance companies to have eligibly rules
2. Privacy rule - disclosure of health info
3. Transaction and code set rule - electronic data exchange standards
4. Security rule - standards to maintain the PHI that is sent electronically
5. National Provider Identifier

Question 17

Mandated reporter

Answer 17

Physicians are required to make certain reports even if patient does not want that info released

1. Records of births, stillbirths, deaths
2. Reports must be made to coroner for certain types of deaths
3. Infectious diseases
4. Injury resulting from violence
5. Possible abuse or neglect
6. Crimes that occur in the office
7. Other reports depend on state

Question 18

Nonverbal communication

Answer 18

Message expressed without words through body language, facial expression, and other means

Question 19

Active listening

Answer 19

Being “in the moment” and paying close attention to what is being said without thinking about anything else

Question 20

Closed questions

Answer 20

Questions that can be answered with one word; used to obtain specific info

Question 21

Barriers to Effective Communication

Answer 21

1. Impaired level of understanding
2. Sight impaired
3. Hearing impaired
4. Language barriers

Question 22

Who should never be used as an interpretor

Answer 22

A child

Question 23

The grieving process

Answer 23

1. Denial
2. Anger
3. Bargaining
4. Depression
5. Acceptance

Question 24

Paraphrasing

Answer 24

A restatement of the words of another, often to clarify meaning