Evaluate the design against user requirements Flashcards

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1
Q

Usability evaluation determines if the interactive system meets the …

A

user requirements

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2
Q

Besides user requirements an interactive system must meet the applicable dialogue principles, heuristics and ..

A

user itnerface guidelines

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3
Q

Besides user requirements an interactive system must meet the applicable user itnerface guidelines, heuristics and ..

A

dialogue principles

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4
Q

Besides user requirements an interactive system must meet the applicable dialogue principles, dialogue principles and …

A

heuristics

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5
Q

A usability evaluatin can be done for an interactive system and …

A

prototypes

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6
Q

What are the three forms of usabilty evaluation?

A

Usability test
User Survey
Usability inspection

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7
Q

The three forms of usability evaluation are Usability test, Usability inspection and …

A

User Survey

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8
Q

The three forms of usability evaluation are Usability test, User Survey and …

A

Usability inspection

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9
Q

The three forms of usability evaluation are User Survey, Usability inspection and …

A

Usability test

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10
Q

What distinguishes usability inspection from usability test and user survey?

A

User participation happens only in usability test and user surveys.

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11
Q

Are personal opinions elicited or discussed in a usability test?

A

No

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12
Q

A usability test shows …

A

what representative users are able to do with the system while carrying out representative tasks.

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13
Q

What are the three steps of the usability test?

A

Prepare > Conduct > Report

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14
Q

Usability test tasks, checklists for the briefing and interviews are part of the …

A

usability test script

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15
Q

When is the usability test script created?

A

During the usability test preparation

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16
Q

What is the first activity in a usability test?

A

Writing the usability test plan.

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17
Q

What does the usability test plan describe?

A

Purpose of the usability test; Cost and Time estimates

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18
Q

When are participants recruited for the usability test?

A

During the usability test preparation

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19
Q

How many sessions has a typical usability test?

A

4 to 25 test sessions

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20
Q

What does a participant in a session of the usability test?

A

Perform a specific, representative usability test task.

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21
Q

What is the first activity for the moderator in the usability test?

A

Briefing the participant

22
Q

After the moderator briefed the participant, the moderator …

A

conducts the pre-session interview

23
Q

Aim of the pre-session interview is

A

To learn about the participant, their background and knowledge of the interactive system.

24
Q

During the usability test, the moderator …

A

obsereves the participant quietly

25
Q

The participant is encouraged …

A

to think aloud

26
Q

Who doccuments successes and failures?

A

The not-taker

27
Q

Do stakeholders observe usability tests.

A

Yes, they commonly do.

28
Q

Why do stakeholder attend usability tests?

A

To see how the interactive system performs

29
Q

At the end of the usability test, the moderator …

A

conducts the post-session interview

30
Q

Why is a post-session interview conducted with the participant?

A

To understand their overall impression of the interactive system.

31
Q

When are the results of the usability test analysed and documented?

A

After all usability test sessions have been completed.

32
Q

What does a usability test report document?

A

Both, usability problems and positive usability findings.

33
Q

A formative usability evaluation is undertaken to …

A

is undertaken to improve the system

34
Q

What kind of usability evaluation is undertaken to improve the system

A

A formative usability evaluation

35
Q

A summative usability evaluationis undertaken to …

A

To assess the merit or worth of the system

36
Q

What kind of usability evaluation is undertaken to assess the merit or worth of the system

A

A summative usability evaluation

37
Q

Is there always a moderator for a usability test?

A

No, there are unmoderated usability tests

38
Q

What is an unmoderated usability test?

A

A usability test without a moderator

39
Q

Are the moderator and the participant always in the same physical location?

A

No, there are remote usability tests

40
Q

What is a remote usability test?

A

A usability test where the participant and moderator are not in the same physical location

41
Q

When do usability tests occour during the human-centered design process?

A

At any time

42
Q

For whom is the usability test plan?

A

Management

43
Q

What purpose does the usability test plan serve?

A

To decide if the usability test should be conducted

44
Q

What constitutes a usability lab?

A

Two or more rooms, specifically equiped for usability tests (or focus groups)

45
Q

What is the difference between a usability test report and a usability evaluation?

A

The usability test report is an usability evealuation report for a usability test.

46
Q

A judgement, by one or more evaluators who identify potential usability problems, and deviations from established dialogue principles, heuristics, user interface guidlines and user requirements is called a …

A

Usability inspection

47
Q

Can a usability inspection be done by someone elese than a user experience professional?

A

Yes, it can be done by users in their role as users.

48
Q

A … is a specific form of usability inspection based on approximately 10 heuristics.

A

heuristic evaluation

49
Q

users` satisfaction with a system is evaluated via a …

A

user survey

50
Q

What do users report in a user survey?

A

subjective data, based on their experience pf using an interactive system.

51
Q

Where can surveys also be used?

A

For gathering information on the context of use.