Evaluate and Improve Digital Marketing Flashcards

1
Q

Step 1

A

Creating a Performance Management System & Process

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2
Q

Step 2

A

Defining the Performance Metrics Framework

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3
Q

Step 3

A

Tools & Techniques for Collecting & Summarising Results

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4
Q

Creating a Performance Management System & Process

A
  1. Goal setting
  2. Performance
    measurement
  3. Performance diagnosis
  4. Corrective action
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5
Q

Defining the Performance Metrics Framework

A
Are the business objectives being met?
Are the marketing objectives being met?
Are the communication  objectives being met? 
In terms of targeting
In terms of strategic outcomes
In terms of minimising costs
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