EVACUATING A TRAIN

Question 1

What are the types of evacuations? (3 answers)

Answer 1

Controlled
Uncontrolled
Emergency

Question 2

What is a controlled evacuation?

Answer 2

There is time to formulate a plan with the signaller and operations control.

Question 3

When carrying out an evacuation of a train what must you tell the signaller?

Answer 3

You must tell them that the train is to be evacuated and ask them to provide signal protection on all lines that may be affected.

Question 4

If necessary, what must you also ask the signaller to turn off?

Answer 4

Electric traction current.

Question 5

Once the signaller tells you all signal protection has been completed, who must you inform?

Answer 5

The guard.

Question 6

When evacuating the train, what must you take into account? (3 answers)

Answer 6

How the passengers will leave the train
How they will be moved
the need for passengers to cross the least number of lines, if possible, to reach a safe position

Passengers must be warned to stay in the safe position until they can be escorted from the line.

Question 7

What emergency situations would require a controlled evacuation to be carried out? (2 answers)

Answer 7

Train unable to continue the journey after a collision, fire, derailment or division
Situations where there is no immediate risk to safety

Question 8

What are the risks/threats if the evacuation wasn’t carried out? (8 answers)

Answer 8

Unable to move the passengers from the scene
Self-evacuation by passengers
Death/injury due to self-evacuating from the train
Risk to safety and wellbeing of passengers if left on the train
Train not able to proceed with passengers on-board
Risk of conflict on the train
Not meeting customer service expectations
Further inconvenience to passengers

Question 9

What are risks/threats during the evacuation?

Answer 9

Trying to keep passengers organised, calm and informed
Challenges of evacuating safely and only through selected doors
Risk of injury when leaving the train
Risk of death or injury from train movements or railway equipment
Risks when guiding passengers to a safe location
Difficulty keeping passengers calm and organised
Difficulty keeping passengers in a safe location until they can be taken from the scene

Question 10

How will the evacuation be safely carried out?

Answer 10

Get permission from the signaller and operations control
Only evacuate when authorised to by the signaller and operations control
Clearly communicate the situation to the passengers and on-train staff
Keep everyone calm and organised
Identify customers that may require assistance
Evacuate the train through the most appropriate door by the safest means
Keep passenger numbers manageable when escorting them from the train
Remember that the safest place for passengers is on the train until they can be safely moved from the scene